Hi,

just a quick question.

The company I am working for is undergoing changes, it is time for the outsource cycle again...

As far as we could find out only a small team will remain and deal with Project / Process Management, the technical part will be mostly outsourced.

Since I planned to stay another 4-5 years mostly on the technical side of the job as Infrastructure / System Engineer I didnt pay to much attention with ITIL or PMI certification, although I am familiar with the methods.

Now it seems I have to decide, so I thought about ITIL V3 Foundation course and certificate for around 2500CHF, I will pay it myself, dont want any hassle.

As far as I can tell from job offers, the more certificates, the better. Reminds me of Germany.

Any suggestions if to go rather for ITIL + options or PMI?

Thanks

If you're remaining technical then in my experience mentioning having worked to ITIL (or some aspects of it) is good enough. I've never been for a job where the ITIL foundation certificate has been a requirement and the practitioner cert is usually only required for Service Delivery Management type jobs.

I take it you have some technical certs as well?

Also, have you considered e-learning? Its probably a fair bit cheaper if you're the kind of person that can do it. Sometimes the other people in the room are 80% of the value in a training course but ITIL is so prescriptive that e-learning may be a good way forward.

Thanks for your answer.

I will check the e-learning option and go with the Foundation course, on- or offline.

SDL or SDM is something I would really like to do in a few years, but I have to think to improve my people management, so far managing mostly interns (Auszubildende).

ITIL... how to make the bleeding obvious, as confusing as possible.

I passed the course and exam for V3 foundations. It was ok, already been using the methodology for a while now. Good luck with yours!

Thanks

I have seen a few SDLs and SDMs that made me head scratch, or rather ache. Lets see if i can undermatch them if I ever get the chance

Hi there,

New to this forum, so will try and give rather than take! If you're looking for ITIL foundation study material then these two resources are most helpful:

http://www.accelerated-ideas.com/fre...g/default.aspx
http://www.accelerated-ideas.com/fre...tice-exam.aspx

One is a practice exam and the other one contains study material and some nice interview questions!

Yes I concur with this. Except in large projects involving many people I found ITIL to be part obvious and part too heavyweight for all but very big projects. I think common sense gets you further.

Why people are so fussed about qualifications remains a mystery to me.

Guys, in my 5 ys in Switzerland (and especially working in IT) I can only agree:
the more paper/certification the better!

Swiss are very fond of paperwork and certifications are always appreciated if not a MUST.

Hi,
did you end up doing the ITIL V3 Foundation course?
cheers

Nearly 2 years later, thank you for the links!

I am ended up with my ITIL foundation .... and looking for a intern any suggestion or links ??

Hi IT'ers

Does anyone have a link for the ITIL V3 Foundation course in or around Zurich in English ??

Thanks.

Migros klubshule is having this course . it is around 1980 CHF. For 2 days . but for english you need to chk abt dates as it is not frequent

I recommend the following if you need ITIL Foundation certification...

1) Book the exam *now* for 1 months time

2) Print of the syllabus: http://certifications.bcs.org/upload...n-syllabus.pdf

3) Study 5 hours each Sunday of this book (which you can find free online):
Passing the ITIL® Foundation Exam
https://books.google.co.uk/books?id=...s_similarbooks

4) Exam costs around 200 CHF with Pearson VUE BCS