Hi,
Good morning.Can someone tell me how to get an appointment in zurich univ hospital for a non emergency case. I had called up their number (044 2551111) few minutes ago and the lady at the other end spoke to me in english and after i explained the details...she put me on hold with some German message...so the question is can i get a non-emergency appointment ?
Thanks

It depends on what you are there for. Some of the the departments have open "polikliniks" where you can make an appointment without a referral (for example, gynecology). Most departments, like dermatology, internal medicine, etc, you have to have a referral from your Primary Care Physician/GP. If it's a referral, your doctor should make the appointment for you. That's probably why you are having problems getting an appointment that way.

To cha1: i am facing the exactly same problem getting appointment. Did u (cha1) manage to get an appointment ? Automated voice message comes in German and I am unable to get new appointment.

The website of USZ is very detailed. Try looking and the relevant page first under Anmeldung. Good luck.

You can only make appointment at the specific department.

The system works here by going to your doctor first, who then decides which specialist (If necessary) will be best for you. Hospitals are financed by the Cantons, and non emergency patients are not welcome.

If you telephone your local doctor at evening or weekends, there will be an out of hours message telling you which doctor is "on call"

I have the same experience. Your kid's Paediatrician can refer you to an specialist in the hospital. He will ask for an appointment himself and if it is not an emergency case they will contact you by mail in a month.

Same issue, but first of all, how can I get a primary care physician ? thx

If your insurance allows you to choose your own doctor (standard), then a) pick a doctor b) go to the practice and register.