Go Back   English Forum Switzerland > Help & tips > Family matters/health  
Reply
 
Thread Tools Display Modes
  #1  
Old 15.08.2011, 22:08
Member
 
Join Date: Mar 2007
Location: Zuerich
Posts: 200
Groaned at 76 Times in 30 Posts
Thanked 228 Times in 103 Posts
Laurie is considered knowledgeableLaurie is considered knowledgeableLaurie is considered knowledgeable
Sewage overflow in or storage and wash areas

I have had a very frustrating last days with my landlord and "hauswart" who are in my eyes not cleaning up a very serious overflow of raw sewage in our personal areas of our apartment houses cellar, which has a affected a very large area in our communal apartment cellar areas. Being it was on saturday it took a while for a response . The Hauswart came and after 2 hours with his son ,some wet vacs (brooms : 0 ) decided that it cleanup was "done" ! They used no disinfectant as far as I could tell ( the sewage smell was still very present!) NO smell of disinfectant was evident !!! I had already begged him to call a professional company but he refused ! So I called the police to ask who I should contact as the health risk was huge..they sent a patrol to "see" they could smell what we smelled and saw the floor was still wet and smelly ! No odor of disinfectant at all.They said they would contact the hauswart who of course "claimed" he cleaned with Java..funny no odor though ! When I called the police to see what I could further so..I was screamed at that it was done properly and he more or less hung up on me ( did get his name) ...sometime about midnight the hauswart must have had a guilty conscious and came by with some sort of chlorine wash. But the whole house had been up and down the stair case meanwile inspecting the damage in the interim and spreading all those germs..! The hauswart didnt clean any of the staircases. Tried to get the health authorities but everyone seems to be on holiday...finally this afternoon they cleaned the cellar areas with a disinfectant...2 1/2 days later..and still no staircases!! I am really concerned especially about the elderly tenants!!!! I have read that anyone with weak immune systems could be affected and should have been evacuated. When I tried to show the "standards" to properly clean such an infected area he pushed them away ( Ok in english but I offered to translate) The janitor and his son wore no protective gear that is required in such a case..just as one example. I am shocked and expected better her in Switzerland. Has anybody had a similar expreience ? Advice ?
Reply With Quote
  #2  
Old 15.08.2011, 22:23
MathNut's Avatar
Forum Legend
 
Join Date: Aug 2007
Location: Kt. Glarus
Posts: 4,415
Groaned at 34 Times in 32 Posts
Thanked 10,952 Times in 3,253 Posts
MathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond repute
Re: Sewage overflow in or storage and wash areas

You've got to figure that anybody who tracked stuff the whole way up the stairs probably tracked it into their own apartments as well - or out onto the street. What are we going to do, slosh down the whole neighborhood with Javelwasser? There's got to be a line somewhere and your hauswart obviously thinks the line is at the foot of the cellar stairs.

If it was me and I was still worried, I'd invest in a bucket, a pair of rubber gloves and some disinfectant and I'd be out there scrubbing the stairwells myself instead of waiting for the hauswart to do it, or for the government to make the hauswart do it, or whatever.

As a reassuring aside, plumbers come into contact with raw sewage on nearly a routine basis, and you don't see them and all their neighbors dropping like flies.
__________________
Need help? Contact a mod.

Reply With Quote
The following 5 users would like to thank MathNut for this useful post:
  #3  
Old 15.08.2011, 22:24
NSchulzi's Avatar
Forum Veteran
 
Join Date: May 2009
Location: Zug
Posts: 2,422
Groaned at 52 Times in 33 Posts
Thanked 2,523 Times in 1,215 Posts
NSchulzi has a reputation beyond reputeNSchulzi has a reputation beyond reputeNSchulzi has a reputation beyond reputeNSchulzi has a reputation beyond reputeNSchulzi has a reputation beyond reputeNSchulzi has a reputation beyond repute
Re: Sewage overflow in or storage and wash areas

That sounds like a horrendous experience for you. I am sorry, but I cannot really give you any advise but I am sure that there will be someone on here who can. Good luck, anyway.
Reply With Quote
  #4  
Old 15.08.2011, 22:27
Guest
 
Posts: n/a
Re: Sewage overflow in or storage and wash areas

I've heard it's very good for tomatoes.

Anyway, in your shoes, I'd do it myself, rather than wait for someone else to do it badly.
Reply With Quote
  #5  
Old 15.08.2011, 22:32
Ittigen
 
Posts: n/a
Re: Sewage overflow in or storage and wash areas

What caused the overflow? Will it happen again? Have you informed the owners?
Reply With Quote
This user would like to thank for this useful post:
  #6  
Old 15.08.2011, 22:36
Member
 
Join Date: Mar 2007
Location: Zuerich
Posts: 200
Groaned at 76 Times in 30 Posts
Thanked 228 Times in 103 Posts
Laurie is considered knowledgeableLaurie is considered knowledgeableLaurie is considered knowledgeable
Re: Sewage overflow in or storage and wash areas

Quote:
I've heard it's very good for tomatoes.

Anyway, in your shoes, I'd do it myself, rather than wait for someone else to do it badly.
But, I as an average citizen has no access to the proper chemicals needed, as my dear landlord pointed out. Until these bozos stop running about cross contaminating it will do little good. I have a professional company coming to sort out my infected personal goods but the landlord is responsible for the building clean. I have no access to the private (infected) storage areas. If everyone isn't "on board" then all is for nought !
Reply With Quote
  #7  
Old 15.08.2011, 23:03
MathNut's Avatar
Forum Legend
 
Join Date: Aug 2007
Location: Kt. Glarus
Posts: 4,415
Groaned at 34 Times in 32 Posts
Thanked 10,952 Times in 3,253 Posts
MathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond reputeMathNut has a reputation beyond repute
Re: Sewage overflow in or storage and wash areas

Quote:
View Post
But, I as an average citizen has no access to the proper chemicals needed, as my dear landlord pointed out. Until these bozos stop running about cross contaminating it will do little good. I have a professional company coming to sort out my infected personal goods but the landlord is responsible for the building clean. I have no access to the private (infected) storage areas. If everyone isn't "on board" then all is for nought !
I thought you said the landlord came back 2-1/2 days later and cleaned the cellar areas.

Regarding chemicals, if you had a kid, and the kid had an accident in his diaper that didn't stay in the diaper (if you get my drift) what would you use to clean it up? Normal disinfectant, right?

Why do you think the same stuff wouldn't work on your stairwells?
Reply With Quote
  #8  
Old 15.08.2011, 23:09
NSchulzi's Avatar
Forum Veteran
 
Join Date: May 2009
Location: Zug
Posts: 2,422
Groaned at 52 Times in 33 Posts
Thanked 2,523 Times in 1,215 Posts
NSchulzi has a reputation beyond reputeNSchulzi has a reputation beyond reputeNSchulzi has a reputation beyond reputeNSchulzi has a reputation beyond reputeNSchulzi has a reputation beyond reputeNSchulzi has a reputation beyond repute
Re: Sewage overflow in or storage and wash areas

Quote:
View Post
I thought you said the landlord came back 2-1/2 days later and cleaned the cellar areas.

Regarding chemicals, if you had a kid, and the kid had an accident in his diaper that didn't stay in the diaper (if you get my drift) what would you use to clean it up? Normal disinfectant, right?

Why do you think the same stuff wouldn't work on your stairwells?
Oh, come on! I really don't think we can compare a little bit of escaped baby poop with a maelstrom of raw sewage! A friend of mine had to contend with a similar issue in London and I can assure that it is not pretty.

Last edited by NSchulzi; 15.08.2011 at 23:23. Reason: sp
Reply With Quote
This user would like to thank NSchulzi for this useful post:
  #9  
Old 15.08.2011, 23:17
Forum Legend
 
Join Date: May 2007
Location: Lugano
Posts: 6,550
Groaned at 129 Times in 95 Posts
Thanked 7,960 Times in 3,710 Posts
Mrs. Doolittle has a reputation beyond reputeMrs. Doolittle has a reputation beyond reputeMrs. Doolittle has a reputation beyond reputeMrs. Doolittle has a reputation beyond reputeMrs. Doolittle has a reputation beyond reputeMrs. Doolittle has a reputation beyond repute
Re: Sewage overflow in or storage and wash areas

What was the cause of the overflow? Did the call a plumber to see that it won't happen again? I would worry about that.

It is not a police matter. I would ring up the Gemeinde and explain the situation and see what they can suggest.
Reply With Quote
This user would like to thank Mrs. Doolittle for this useful post:
  #10  
Old 15.08.2011, 23:23
Member
 
Join Date: Mar 2007
Location: Zuerich
Posts: 200
Groaned at 76 Times in 30 Posts
Thanked 228 Times in 103 Posts
Laurie is considered knowledgeableLaurie is considered knowledgeableLaurie is considered knowledgeable
Re: Sewage overflow in or storage and wash areas

Quote:
View Post
I thought you said the landlord came back 2-1/2 days later and cleaned the cellar areas.

Regarding chemicals, if you had a kid, and the kid had an accident in his diaper that didn't stay in the diaper (if you get my drift) what would you use to clean it up? Normal disinfectant, right?

Why do you think the same stuff wouldn't work on your stairwells?
The hauswart cleaned the areas and cellars that were not locked...and many were still locked. He has not cleaned the stairwells nor the carpet at the entryway which should be pulled out and replaced according to what I have read and this was definitely no small contamination is was a very well "populated" sewage contamination. Very serious business indeed.I have been cleaning my area as well as I can but if it is only I that does it it is a wasted effort.I can't be cleaning up after neighnours that seem oblivious to the type of contamination that has been the case here...and this is a very expensive apartment building...that is the puzzling part for me.
Reply With Quote
This user would like to thank Laurie for this useful post:
  #11  
Old 15.08.2011, 23:45
Member
 
Join Date: Mar 2007
Location: Zuerich
Posts: 200
Groaned at 76 Times in 30 Posts
Thanked 228 Times in 103 Posts
Laurie is considered knowledgeableLaurie is considered knowledgeableLaurie is considered knowledgeable
Re: Sewage overflow in or storage and wash areas

Quote:
View Post
What was the cause of the overflow? Did the call a plumber to see that it won't happen again? I would worry about that.

It is not a police matter. I would ring up the Gemeinde and explain the situation and see what they can suggest.
Happened on a Saturday..and like I said the "health" officers for my local gemeinde and Zurich Kanton are on holiday. have had to rely on web advice : (
I called the police on saturday only to get a relevant number to address the health issue..apparently on weekends and holidays it is tough luck !!
Reply With Quote
  #12  
Old 16.08.2011, 00:03
MusicChick's Avatar
Forum Legend
 
Join Date: Feb 2008
Location: La Cote
Posts: 17,488
Groaned at 414 Times in 275 Posts
Thanked 20,435 Times in 10,578 Posts
MusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond repute
Re: Sewage overflow in or storage and wash areas

Ok, so you are supposed to be yanking the carpet, drenched in communal sewage out? Wait for some people to open up cellars? Are you supposed to clean up those cellars, too? It sounds to me that the OP isn't afraid of a bit of mopping and smelly toxic javel fumes that aren't fun to inhale, but the level of professional clean up that should be done.

This is not about washing the halls and staircases (I agree, I would do it myself, and make sure the Javel is strong as f), but it is about why it happened, is it going to happen again, who will sanitize the building professionally. If you could, call up the commune to ask what sanitizing companies the commune uses for taking care of public places and tell the landlord their services should be ordered.
__________________
"L'homme ne peut pas remplacer son coeur avec sa tete, ni sa tete avec ses mains." J.H. Pestalozzi

“The only difference between a rut and a grave is a matter of depth.” S.P. Cadman

"Imagination is more important than knowledge." A. Einstein
Reply With Quote
The following 2 users would like to thank MusicChick for this useful post:
  #13  
Old 16.08.2011, 00:40
Member
 
Join Date: Mar 2007
Location: Zuerich
Posts: 200
Groaned at 76 Times in 30 Posts
Thanked 228 Times in 103 Posts
Laurie is considered knowledgeableLaurie is considered knowledgeableLaurie is considered knowledgeable
Re: Sewage overflow in or storage and wash areas

Quote:
View Post
Ok, so you are supposed to be yanking the carpet, drenched in communal sewage out? Wait for some people to open up cellars? Are you supposed to clean up those cellars, too? It sounds to me that the OP isn't afraid of a bit of mopping and smelly toxic javel fumes that aren't fun to inhale, but the level of professional clean up that should be done.

This is not about washing the halls and staircases (I agree, I would do it myself, and make sure the Javel is strong as f), but it is about why it happened, is it going to happen again, who will sanitize the building professionally. If you could, call up the commune to ask what sanitizing companies the commune uses for taking care of public places and tell the landlord their services should be ordered.
I will call the authorities when they are back from holidays... To clean the hallways properly I need something stronger than Javel ,that I can buy in the store. I have done tons of research. But now I (and others) need to clean out our storage space and i will have that profesionallly done and then the owners clean out the actual building walls and floors ( their responsibility). BTW it was a broken pump..and it has happened before and could happen again...will update as I get more "amt" info as they return from the holidays soon.
Reply With Quote
This user would like to thank Laurie for this useful post:
  #14  
Old 16.08.2011, 09:17
mirfield's Avatar
Moddy Wellies
 
Join Date: Apr 2007
Location: North Yorkshire
Posts: 8,729
Groaned at 53 Times in 47 Posts
Thanked 9,942 Times in 3,654 Posts
mirfield has a reputation beyond reputemirfield has a reputation beyond reputemirfield has a reputation beyond reputemirfield has a reputation beyond reputemirfield has a reputation beyond reputemirfield has a reputation beyond repute
Re: Sewage overflow in or storage and wash areas

Quote:
Anyway, in your shoes, I'd do it myself, rather than wait for someone else to do it badly.
If I were in her shoes, I'd take them off. They've got poo on them...
Reply With Quote
The following 6 users would like to thank mirfield for this useful post:
  #15  
Old 16.08.2011, 09:43
Forum Legend
 
Join Date: Aug 2009
Location: Vaud
Posts: 4,518
Groaned at 491 Times in 320 Posts
Thanked 4,099 Times in 1,952 Posts
CorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond repute
Re: Sewage overflow in or storage and wash areas

How about.... you clean it yourself?

Ok it's not your "role" but apparently you're the one who is getting extremely mad about it...

Do it, use "bleach" (javel), it's only the stairways left, isn't`?

Then if you feel so, tell the cleaner after and say you see how it smell after someone use real products?
Reply With Quote
  #16  
Old 16.08.2011, 09:47
Forum Legend
 
Join Date: Aug 2009
Location: Vaud
Posts: 4,518
Groaned at 491 Times in 320 Posts
Thanked 4,099 Times in 1,952 Posts
CorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond reputeCorsebouTheReturn has a reputation beyond repute
Re: Sewage overflow in or storage and wash areas

Quote:
View Post
To clean the hallways properly I need something stronger than Javel ,that I can buy in the store. I
I have serious doubts about that.

Are you not a cleaning freak?

Because Javel used with cold water, is killing viruses, bacterias, etc...

Of course it's not a "cleaning product" so you first need to soap the floor, then use javel to disinfect.
Reply With Quote
  #17  
Old 20.08.2011, 10:36
MusicChick's Avatar
Forum Legend
 
Join Date: Feb 2008
Location: La Cote
Posts: 17,488
Groaned at 414 Times in 275 Posts
Thanked 20,435 Times in 10,578 Posts
MusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond repute
Re: Sewage overflow in or storage and wash areas

I think while Javel might work for some stuff, I know they use something different and much stronger on human waste. I think I would have emailed local hospital, or office for public health and hygiene, I am sure there is a service like that, post a copy of this to local commune (probably some environmental dept or public health officer) and ask what specifically should be used to sanitize a building with broken septic, that has been just mopped, with not much desinfection, it seems, and inform them that the soaked stuff is still waiting in the cellars and carpeting. Human feces are hazardous stuff, I know they don't just use Javel in hosp, it's the same desinfectant that is used for Migros toilets and gyms, too. I wonder if OP can actually buy it, maybe Landi would have something like this, for farm sanitation, or drogerie.

It would be handy, too, even if all these folks are on holidays, to post copy of this email to your landlord, or regie.
__________________
"L'homme ne peut pas remplacer son coeur avec sa tete, ni sa tete avec ses mains." J.H. Pestalozzi

“The only difference between a rut and a grave is a matter of depth.” S.P. Cadman

"Imagination is more important than knowledge." A. Einstein
Reply With Quote
This user would like to thank MusicChick for this useful post:
  #18  
Old 20.08.2011, 10:52
Guest
 
Posts: n/a
Re: Sewage overflow in or storage and wash areas

A small point: if you do decide to clean this - or any other similar - mess up yourself, do not mix cleaning fluids.

If you mix standard toilet or floor cleaner with bleach, you can end up with chlorine gas in the area in which you are working, which is never pleasant.

I once did that when cleaning the toilets in a sports pavilion: I was obliged to turn on all the extractor fans and depart with some haste. It was a whole day before anyone could go back in...
Reply With Quote
  #19  
Old 20.08.2011, 10:56
MusicChick's Avatar
Forum Legend
 
Join Date: Feb 2008
Location: La Cote
Posts: 17,488
Groaned at 414 Times in 275 Posts
Thanked 20,435 Times in 10,578 Posts
MusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond reputeMusicChick has a reputation beyond repute
Re: Sewage overflow in or storage and wash areas

My brother wished for gas mask from Santa when he was 5, I could ask him if he wants to give it up....
Reply With Quote
This user would like to thank MusicChick for this useful post:
  #20  
Old 20.08.2011, 11:39
armandair
 
Posts: n/a
Re: Sewage overflow in or storage and wash areas

For Zurich the department to be called in such cases is the

ERZ Entsorgung + Recycling Zürich.

They have a 24/7 service for such cases.

Telefon 044 645 52 22:

Im Notfall wie einem überschwemmten Keller sind die Abwasserspezialisten sofort zur Stelle – sogar mit aktuellem Kanalisationsplan Ihrer Liegenschaft.

* * *

A simple 5 second google search brought me this result.

Sewage is not something to taken lightly. And no, I would not do it myself, but rather try to contact the *correct* department for that.

Good luck anyways.
Reply With Quote
This user would like to thank for this useful post:
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Jet wash/Car wash in Basel? Keefyd Transportation/driving 13 28.06.2012 19:16
Storage areas close to Zurich/Thalwil/Ruschlikon/Horgen Flower Housing in general 23 09.06.2011 20:47
Raw sewage Mandrake Daily life 24 02.03.2011 00:42
wash machine storage Beano Housing in general 4 16.02.2008 23:25


All times are GMT +2. The time now is 10:01.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0