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Old 27.12.2019, 10:54
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Swiss not very good at understand a learning disability

I get very little help from people if Iím struggling the other day at the bank they were so unhelpful.
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Old 27.12.2019, 10:55
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Re: Swiss not very good at understand a learning disability

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I get very little help from people if Iím struggling the other day at the bank they were so unhelpful.
Did you ask for help? My experience is different, people are quite helpful if you ask them.
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Old 27.12.2019, 11:01
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Re: Swiss not very good at understand a learning disability

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I get very little help from people if Iím struggling the other day at the bank they were so unhelpful.
What kind of help do you need?

Can you concretely identify it here for us?
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Old 27.12.2019, 11:52
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Re: Swiss not very good at understand a learning disability

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Did you ask for help? My experience is different, people are quite helpful if you ask them.
I didnt pay for my trams and got caught and I canít pay the fine from england as I donít know how to do bank transfers and itís really stressing me out
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Old 27.12.2019, 11:56
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Re: Swiss not very good at understand a learning disability

Is it a Christmas trick for someone not to be able to make a bank transfer while using the EF successfully? Or is it a grand trolling attempt?
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Old 27.12.2019, 11:57
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Re: Swiss not very good at understand a learning disability

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Is it a Christmas trick for someone not to be able to make a bank transfer while using the EF successfully? Or is it a grand trolling attempt?
No I have a disability
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Old 27.12.2019, 12:00
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Re: Swiss not very good at understand a learning disability

Go into your local branch with the payment details and get them to do it for you.
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Old 27.12.2019, 12:01
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Re: Swiss not very good at understand a learning disability

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I didnt pay for my trams and got caught and I canít pay the fine from england as I donít know how to do bank transfers and itís really stressing me out
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No I have a disability
Are you dislexic? Then ask the bank to help you set up that payment. Or contact the support desk on your online banking tool.
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Old 27.12.2019, 12:08
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Re: Swiss not very good at understand a learning disability

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Are you dislexic? Then ask the bank to help you set up that payment. Or contact the support desk on your online banking tool.
Yes I am
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Old 27.12.2019, 12:08
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Re: Swiss not very good at understand a learning disability

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Go into your local branch with the payment details and get them to do it for you.
Iím in the United Kingdom
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Old 27.12.2019, 12:16
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Re: Swiss not very good at understand a learning disability

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I didnt pay for my trams and got caught and I canít pay the fine from england as I donít know how to do bank transfers and itís really stressing me out
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Iím in the United Kingdom
You are in UK and say, the Swiss banks are not helpful??

You are possibly stressing yourself out for nothing:
You got caught in Switzerland for not buying a ticket? You have 30 days to pay the bill. Do it when you return after the holidays.

Did you actually take that fine to UK with you?
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Old 27.12.2019, 12:18
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Re: Swiss not very good at understand a learning disability

llorT
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Old 27.12.2019, 12:44
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Re: Swiss not very good at understand a learning disability

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Iím in the United Kingdom
Go to the post office with the paying in slip when you get back to Switzerland and they will do the transfer for you.
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Old 27.12.2019, 17:49
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Re: Swiss not very good at understand a learning disability

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You are in UK and say, the Swiss banks are not helpful??

You are possibly stressing yourself out for nothing:
You got caught in Switzerland for not buying a ticket? You have 30 days to pay the bill. Do it when you return after the holidays.

Did you actually take that fine to UK with you?
Agree.
If you are in the UK now, send off the following letter. I recommend you post it on paper, in an envelope, to the address on the bill, with a photocopy of the fine. In addition, mail it to any mail address you can find for the transport company, with an image of the fine.
Sehr geehrte Damen und Herren,
Von Ihnen habe ich eine Buse erhalten. Siehe bitte beigelegte Kopie.
‹ber den Feiertage bin ich im Ausland.
Ich werde am DATUM wieder in der Schweiz sein.
Ich bestštige, dass ich die Einzahlung nach meinem RŁckkehr machen werde, und bitte Sie, in der Zwischenzeit einen Mahnstopp zu setzen.
Vielen Dank und freundliche GrŁsse
Translation:
Dear Sirs and Mesdames
I received a fine from you. Please see attached copy.
During the holiday season, I am abroad.
I will be back in Switzerland on DATE.
I confirm that I will make the payment after my return, and in the meantime I ask you kindly to suspend any reminders.
Thank you very much and kind regards
If we have misunderstood, and you do not, in fact, have the fine with you, then obviously you can't attach a copy.
Instead, write:
Leider habe ich die Angaben nicht bei mir.

Unfortunately I do not have the details with me.


Be sure to put your full name and address on the letter. And, if you know it, the date on which you were caught without a ticket.

Please, don't worry too much. This is a matter which can be dealt with. It's upsetting to be fined, but one learns one's lesson, and the actual payment transaction will not be difficult to do once you are back in Switzerland.

Last edited by doropfiz; 30.12.2019 at 03:56. Reason: typo
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