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Old 16.07.2021, 12:14
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Can't download Covid vaccination certificate

Hi everyone.
I only moved to Zurich in May, and the first thing I did was to register for vaccination (while still in quarantine!). I got both my shots, but the problem now is that I can't log into my VacMe Zurich account, because the security code for the login won't come anymore to my foreign mobile number which I used to register. The number is active and is recieving messages from other Swiss websites and worked fine with VacMe until first week of June.



Now going round in circles with the helpline and the Gesundheitsdirektion trying to find a solution. Did anyone else face this?
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Old 16.07.2021, 12:54
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Re: Can't download Covid vaccination certificate

Ask them to email you the pdf certificate with the QR code.
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Old 16.07.2021, 14:49
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Re: Can't download Covid vaccination certificate

Are you trying to log in on your phone? For some strange reason for us the code would come through using a laptop to log in but not when using the phone.
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Old 16.07.2021, 17:14
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Re: Can't download Covid vaccination certificate

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Are you trying to log in on your phone? For some strange reason for us the code would come through using a laptop to log in but not when using the phone.
Doesn't work on anything.
The email directs me to the hotline, and the hotline redirects me to the email.
Guess it's the price I pay for not suffering from the side-effects of the vaccine too much
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