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  #21  
Old 23.07.2012, 12:04
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Re: PIN on a credit card

I had trouble using a six digit Swiss card in NL, where many of the machines only accept four digits. I gave up and went to four on all of my cards.
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  #22  
Old 23.07.2012, 12:22
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Re: PIN on a credit card

When I have tried using my Swiss visa cc (with 6 digit pin) in the UK, I always have to sign as it only expects 4 digit pins. It helps that the Swiss cc has my photo on it I guess!
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Old 23.07.2012, 16:39
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Re: PIN on a credit card

Hello,

Since 3 years, credit cards in Switzerland need a PIN code for all ATM and Petrol stations transactions.
Maestro is a debit card, so rules are a little bit different, but based on the same system.
Sometimes your PIN code can be requested for Restaurants, Hotels and shops, but signature is more requested as the PIN code.

If you have a Maestro and a credit card, both have a different PIN code and you need to be sure of which PIN code is corresponding to which card.
If an ATM transaction doesn't function or your card is taken by the machine, it is possible that someone before you had already a problem. So if you did something wrong with your card only one time, the security system detected your card non-secure and took it.
You may also have this kind of problem also in Petrol stations (during the night for ex.).

When your card is gone, you need to pay CHF 20.- for a new one and if you forget your PIN code or want a new one, you need to pay CHF 20.- to. But it depends in which bank you have your credit/debit card, price is maybe different.

I hope those tips will help you. Anyway, when you receive a credit card, take your time to read all the Terms and Conditions and do not hesitate to call the Call center if you need further information.
Cheers, Elisabeth
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  #24  
Old 24.07.2012, 22:12
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Re: PIN on a credit card

Quote:
Since 3 years, credit cards in Switzerland need a PIN code for all ATM and Petrol stations transactions.
For what it's worth - I just paid with a chip credit card at a BP gas station (near EPFL) and wasn't asked to enter the PIN, but had to sign the receipt instead.
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