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Old 19.12.2011, 11:14
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Bought item online in GE - wanting to switch via mail

unfortunate thing happened to me - I followed advices of our local shop about some ski-touring boots size for me, and ordered ones online in Germany. And, unfortunately, the shoe I ordered & arrived is too small for me. If I decide to do a switch with the shop via mail, how will the VAT & import be handled?
I am going to pay it for whole package that came (handling bill from UPS did not come yet), but I really do not want to pay some crazy import to Germany and then again import to Switzerland.
And one more question - is there any recommended way to send (UPS,..?) it or is Swiss post good enough? The Post has advantages of having branches all over the place.
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