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  #21  
Old 23.01.2012, 17:39
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Re: E-bill experiences?

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Hello all

Any idea if UBS charges a service charge for using e-bill service?

Thanks in advance for the info.
Rgs.
I have a UBS account, I've never noticed any additional billing for the e-bills.
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  #22  
Old 23.01.2012, 17:51
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Re: E-bill experiences?

I regularly pay all my bills for the forthcoming month through e-financing by the beginning of said month, irrespective of when they are actually due. Once I log in, the PF interface informs me of any pending e-bills and all I have to do is click to pay them. The rest I enter manually.
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  #23  
Old 23.01.2012, 17:58
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Re: E-bill experiences?

Big fan of e-bills here, I wish I could use them for everything. I get an email when one becomes due, so I don't even have to remember to log on and check my online banking. Works great.
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  #24  
Old 23.01.2012, 18:15
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Re: E-bill experiences?

More info:
http://www.e-rechnung.ch/index_en,13862.html
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  #25  
Old 26.02.2019, 21:19
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Re: E-bill experiences - Data Retention Time

OK. It is an old thread but some people may have been caught out by this as indeed I was. It concerns the retention period of documents in the E-billing service.

I assumed that it was the same as the retention period for other bank documents likes statement etc. where these are retained for 2 years online, then afterwards on request to your customer adviser. In fact such claims were necessary to entice customers away from receiving paper documents.

Bills can contain all sorts of information which you may wish to refer to in the future for, say, filling out a tax form or checking past electricity meter readings, password for online access to a newspaper subscription etc. etc.
For tax purposes here, you are actually expected to keep relevant financial information for 10 years.

Now, after a system change at my bank (UBS), it became clear, however, that there has in the past been a very short retention time on E-bills (90 days or so).

Here it is from SIX, the service operator link :

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How long do I have access to the PDF copy of my bill?

You can download the PDF for a period of at least 90 days. The e-bill will then be deleted.
The UBS is now implementing an archive for "compliant" bills which should ensure an "unlimited" retention period. I have been fortunate that I have not (yet) needed information on old bills.
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  #26  
Old 03.03.2019, 12:04
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Re: E-bill experiences?

Personally prefer the LSV method.
One can die and go to heaven and the bills will still get paid.
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  #27  
Old 03.03.2019, 12:34
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Re: E-bill experiences?

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Personally prefer the LSV method.
One can die and go to heaven and the bills will still get paid.
Absolutely!

Specially insurances like smile.ch will support you there.
The dead members paying finance the killer offers they make to new potential clients. The system in itself is not new to them, what's new is that the dead ones won't complain like us long-term-alive-clients.
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  #28  
Old 03.03.2019, 14:25
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Re: E-bill experiences?

I remember a colleague at work once told me of his archiving system for bills, bank statements and other such documents. He used an A4 sized box and put the documents, as they came in, face down in the box. When the box be came full, he would reach in and take the lower half out and dispose of them. This has a beautiful simplicity to it and could have a longer retention time than ebills (depending on the depth of the box)

I have now realised, through losing a large number of ebills, that the world does not end if such documents just get thrown away, and it is very unlikely that one ever has to refer to them again.

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Personally prefer the LSV method.
One can die and go to heaven and the bills will still get paid.
This value of this depends on who you leave behind. My wife would certainly need some time to re-establish her old system of going to the post office with a stack of bills and cash.
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  #29  
Old 03.03.2019, 17:31
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Re: E-bill experiences?

I've archived a lot of bills and financial stuff from over a decade ago, some nearing 20 years, such as my first pay-slips.
I never look at it and I always think about trying to get rid of the old stuff and push it out further.
Classical hoarder.

I've switched almost everything to e-bills so I get less paper and have less stuff to hoard.

We've now gotten huge sealed boxes at work for confidential paper-waste. I think I'll take a couple of folders there on a weekend and toss the contents there.

The truth is that once your tax-returns are in your bank-account, all the paper is basically useless other than for statistical purposes.
This means that everything older than 2 years can be thrown out, unless there's some sort of legal dispute looming (I'd keep stuff on purchased real-estate longer, but then I'd have more space, too...) or if there's a warranty beyond 2 years.
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  #30  
Old 03.03.2019, 18:16
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Re: E-bill experiences?

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Hello all

Any idea if UBS charges a service charge for using e-bill service?

Thanks in advance for the info.
Rgs.

No, no charge with our family account.
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  #31  
Old 03.03.2019, 20:44
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Re: E-bill experiences?

ARGHHH They have invented a new and approved ebill!!! It now takes me twice as long as it used to, to simply pay a bill.

I asked the UBS to downgrade me to the last version but no, they cannot do this.

Barstewards.

Anyone have experience with the PostFinance equivalent?
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  #32  
Old 03.03.2019, 20:47
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Re: E-bill experiences?

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ARGHHH They have invented a new and approved ebill!!! It now takes me twice as long as it used to, to simply pay a bill.
What has changed?
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  #33  
Old 03.03.2019, 21:05
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Re: E-bill experiences?

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ARGHHH They have invented a new and approved ebill!!! It now takes me twice as long as it used to, to simply pay a bill.

I asked the UBS to downgrade me to the last version but no, they cannot do this.

Barstewards.

Anyone have experience with the PostFinance equivalent?

Yes they 'improved' it. I have the same experience, its horrible slow.
Same as this UBS Safe thing. No thanks, I'm not giving UBS access to all my important documents.


I never tried with Postfinance, I can give it a shot.
But that user interface is even worse in general.
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  #34  
Old 03.03.2019, 21:07
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Re: E-bill experiences?

I used to get a list of bills. Click on it and a pdf would open. I could then do a file—> save as —> browse to a folder, rename it and save it. Then continue to paying.

Now I get a list of bills, I click on it and a box opens with more details. The pdf link in lower right. I click on it to open. To save it, my only choice is to ‘download it’ which can only go into my ‘downloads’ folder with an obscure file name that I can’t change. I then have to leave their site, open the download folder, find the obscure file, rename it and move it to the folder that I want to save it. Then back to their web page and go through the steps to pay it.

Idiots, they do not know what they are doing. UBS Help(less) desk tells me I don’t need to save it on my PC, they save it in my UBS Safe. But I don’t want this. My only choice is to go to their safe and manually delete the files, one by one.
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  #35  
Old 03.03.2019, 21:19
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Re: E-bill experiences?

[QUOTE=Mumphrey;3047355]No thanks, I'm not giving UBS access to all my important documents.

/QUOTE]

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pUBS Help(less) desk tells me I don’t need to save it on my PC, they save it in my UBS Safe. But I don’t want this. My only choice is to go to their safe and manually delete the files, one by one.
That is bad, I want to download my stuff and no, why ever should I save all my stuff with UBS "safe"?? I don´t consider that safe......Good thing I hadn´t activated that safe yet.
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  #36  
Old 04.03.2019, 19:18
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Re: E-bill experiences?

ZKB did also some updates, but it also works good enough and as before.
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  #37  
Old 04.03.2019, 19:42
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Re: E-bill experiences?

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ARGHHH They have invented a new and approved ebill!!! It now takes me twice as long as it used to, to simply pay a bill.
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Yes they 'improved' it. I have the same experience, its horrible slow.
Same as this UBS Safe thing. No thanks, I'm not giving UBS access to all my important documents.
Yikes, logged in today and yes, new layout/handling of e-bill..... very annoying and very slow. Why touch a running system?

They also changed the notification on cookies. Do they really think they are funny?
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  #38  
Old 04.03.2019, 19:56
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Re: E-bill experiences?

Hi,

the biggest problem I find with UBS and e bills is that they only appear in ebanking and not on the multimats. I would have thought it would have made sense to have identical functionality with both systems.

I remember when I first came to Switzerland and paying bills meant going to the post office and handing over the cash. Things have certainly got easier.


have fun
Martin
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  #39  
Old 04.03.2019, 20:11
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Re: E-bill experiences?

e-bill seems to be a trade-name for the type of software.

Raiffeisen also changed to it, runs smoothly there so far, no problem with speed only two more steps - one to get into ebill where the incoming bills are held/can be payed, one to get out because paper-bills are still payed on the first level. Rather weird butI got used to it quickly.
An other thing that doesn't work anymore is ctrl+P for print, THAT IS weird, there is no way around the print-button in the pdf (and yes, I still print out empty papers 'cause ctrl+P is in my genes).
But then again, apart from the Billag bill - sorry Serafe but we don't know if they can be trusted yet - who needs to print a bill they payed.

I also get a monthly statement delivered into ebanking now. That's new. Maybe I have to check the expense-tarifs 2019 as they do any unnecessary thing to up those, while we took over all the work.
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