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Old 04.12.2012, 10:13
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Insurance company's reluctance to repay

I have read all the threads re debt but none of them seem to cover my problem. I am owed a large amount by a national health insurance company, who have only reimbursed me approximately two thirds of what they owe. As a UK pensioner, who retired here, with neither income nor pensions from CH, the UK via KVG, pays my health costs under a bilateral agreement. In ignorance, when I arrived I took out health insurance here and it was some time before I learnt of this. The UK has now repaid this company in full for all the costs I have incurred. In return the company is obliged to refund me all the premiums I have paid. This they have only done in part. I propose contacting the Ombudsman, Krankenversicherung in Luzern followed by l'Office des Poursuites but any other suggestions as to how to proceed would be most welcome.
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