Go Back   English Forum Switzerland > Help & tips > Finance/banking/taxation  
Reply
 
Thread Tools Display Modes
  #1  
Old 21.10.2013, 14:09
Forum Veteran
 
Join Date: Apr 2012
Location: Sion/VS, Fribourg/FR, Bern/BE
Posts: 967
Groaned at 20 Times in 17 Posts
Thanked 513 Times in 259 Posts
happyrobbie has an excellent reputationhappyrobbie has an excellent reputationhappyrobbie has an excellent reputationhappyrobbie has an excellent reputation
Withdrawal using UBS bank card from abroad

The story is the follows. I have a Maestro card and Mastercard credit card, both from UBS. I traveled to Japan recently. Thinking that I could withdraw money directly on the ATMs there with my cards, I just brought a minimum amount of JPY with me. But then, it turned out that both cards were denied by the local bank in Japan. Fortunately some shops there do accept purchase using the credit card (just some, not all. Some shops tried my card and then told me the credit card was denied!). Otherwise I would have been in a real mess there...

So my question is, in which countries we can withdraw cash using the Swiss bank card on the local ATMs. Only in Europe? In which countries can we make purchase using the credit card?
Reply With Quote
  #2  
Old 21.10.2013, 14:15
monkeyboy76's Avatar
Senior Member
 
Join Date: Apr 2008
Location: Luzern
Posts: 264
Groaned at 4 Times in 1 Post
Thanked 139 Times in 71 Posts
monkeyboy76 has earned some respectmonkeyboy76 has earned some respect
Re: Withdrawal using UBS bank card from abroad

I've never had an issue anywhere I've tried using them. US, Canada, Australia and all over Europe.

A quick google for "japan maestro" returned this as the top result:
http://www.japan-guide.com/e/e2208.html

which says:

Quote:
Many automatic teller machines (ATMs) in Japan do not accept credit, debit and ATM cards, which are issued outside of Japan.
Looks like it is a Japanese issue. But it did go on to say that you should have been able to use them in Post offices.
Reply With Quote
  #3  
Old 21.10.2013, 14:15
Mark75's Avatar
Forum Legend
 
Join Date: Apr 2007
Location: by the lake (either one)
Posts: 2,510
Groaned at 45 Times in 39 Posts
Thanked 3,136 Times in 1,363 Posts
Mark75 has a reputation beyond reputeMark75 has a reputation beyond reputeMark75 has a reputation beyond reputeMark75 has a reputation beyond reputeMark75 has a reputation beyond reputeMark75 has a reputation beyond repute
Re: Withdrawal using UBS bank card from abroad

I found this after selecting Japan on the Maestro ATM search website:

Quote:
ATM locator for ATMs located in Japan is currently under maintenance. We apologize for the inconvenience.

To search for ATMs in other countries, please select from the dropdown above or please visit Japan Post websites to find MasterCard/Maestro/Cirrus ATM locations in Japan.

Japan Post Bank ATMs
http://www.jp-bank.japanpost.jp/en/i...ias_index.html

----- Notification -----

To: Cardholders of Maestro-branded EMV Cards issued outside of the Asia/Pacific Region
Re: Temporary Suspension of Maestro ATM Acceptance in Japan

Thank you very much for patronage with MasterCard. All Maestro-branded EMV cards issued outside of the Asia/Pacific region are temporarily unable to withdraw currency at domestic ATMs, while the regional ATM network is upgraded.

However, Maestro-branded EMV cards issued in the following countries are able to withdraw currency at domestic ATMs.
  • Netherlands
  • Canada

Maestro-branded EMV cards issued within the Asia/Pacific Region, Maestro-branded cards without EMV chip, MasterCard-branded cards, and Cirrus-branded cards are not affected by this temporary suspension of service. Cardholders can continue to be able to use these other MasterCard products at ATMs and merchants across Japan.

MasterCard is working with these customer financial institutions to enable full acceptance of all cards as soon as possible.

Please accept our deep apology for the inconvenience caused.
Reply With Quote
  #4  
Old 21.10.2013, 14:19
Member
 
Join Date: Jun 2009
Location: Zug
Posts: 130
Groaned at 1 Time in 1 Post
Thanked 59 Times in 38 Posts
romainesol has earned some respectromainesol has earned some respect
Re: Withdrawal using UBS bank card from abroad

Dear happyrobbie

Why don't you ask your bank?

For instance, my bank has introduced a new proceedure recently. You have to tell them in advance from when until when you will travel and they release your maestro card for your for this period. They say it is due to protect you from abuse. However, I have never heard about credit cards "frozen" for one particular country. I have seen ATM machines in all parts of the world refusing a credit card though. In this case, I just try another one.
Reply With Quote
The following 2 users would like to thank romainesol for this useful post:
  #5  
Old 21.10.2013, 14:35
RTN RTN is offline
Forum Veteran
 
Join Date: Nov 2009
Location: Uetikon am See
Posts: 1,466
Groaned at 13 Times in 9 Posts
Thanked 1,661 Times in 744 Posts
RTN has a reputation beyond reputeRTN has a reputation beyond reputeRTN has a reputation beyond reputeRTN has a reputation beyond reputeRTN has a reputation beyond reputeRTN has a reputation beyond repute
Re: Withdrawal using UBS bank card from abroad

It is also worth checking how many didgits (4,5,6 ect) your PIN no has, I had a problem years ago with different countries requiring diffent length PIN numbers.
Reply With Quote
The following 2 users would like to thank RTN for this useful post:
  #6  
Old 21.10.2013, 14:59
Senior Member
 
Join Date: Feb 2008
Location: Ticino
Posts: 357
Groaned at 8 Times in 5 Posts
Thanked 375 Times in 174 Posts
paizuri is considered knowledgeablepaizuri is considered knowledgeablepaizuri is considered knowledgeable
Re: Withdrawal using UBS bank card from abroad

Quote:
View Post
The story is the follows. I have a Maestro card and Mastercard credit card, both from UBS. I traveled to Japan recently. Thinking that I could withdraw money directly on the ATMs there with my cards, I just brought a minimum amount of JPY with me. But then, it turned out that both cards were denied by the local bank in Japan. Fortunately some shops there do accept purchase using the credit card (just some, not all. Some shops tried my card and then told me the credit card was denied!). Otherwise I would have been in a real mess there...

So my question is, in which countries we can withdraw cash using the Swiss bank card on the local ATMs. Only in Europe? In which countries can we make purchase using the credit card?
International cards are generally only accepted in ATMs at the post office and in the 7/11 stores - that is the ones that are actually called 7/11, not all the other convenience stores like Family Mart etc.
Reply With Quote
  #7  
Old 21.10.2013, 15:06
Senior Member
 
Join Date: Feb 2008
Location: Ticino
Posts: 357
Groaned at 8 Times in 5 Posts
Thanked 375 Times in 174 Posts
paizuri is considered knowledgeablepaizuri is considered knowledgeablepaizuri is considered knowledgeable
Re: Withdrawal using UBS bank card from abroad

Quote:
View Post
It is also worth checking how many didgits (4,5,6 ect) your PIN no has, I had a problem years ago with different countries requiring diffent length PIN numbers.
Agree, I always change mine to 4 digits.
Reply With Quote
  #8  
Old 21.10.2013, 15:27
Member
 
Join Date: Jan 2011
Location: Baar, ZG
Posts: 168
Groaned at 0 Times in 0 Posts
Thanked 121 Times in 75 Posts
adamwoja is considered knowledgeableadamwoja is considered knowledgeableadamwoja is considered knowledgeable
Re: Withdrawal using UBS bank card from abroad

Quote:
View Post
Dear happyrobbie

Why don't you ask your bank?

For instance, my bank has introduced a new proceedure recently. You have to tell them in advance from when until when you will travel and they release your maestro card for your for this period. They say it is due to protect you from abuse. However, I have never heard about credit cards "frozen" for one particular country. I have seen ATM machines in all parts of the world refusing a credit card though. In this case, I just try another one.
+1

Credit suisse have recently introduced some country blocking on their maestro cards. By default only European countries are unblocked (as far as i remember). You can change the blocking settings on internet banking or by asking them.
Credit cards may be another story. I never withdraw money from credit cards so I dont know.

Ive withdrawn money in Japan from an ATM with my maestro, no problem. I think its more likely the country block causing the issue. Check with UBS.
Reply With Quote
  #9  
Old 21.10.2013, 15:29
RTN RTN is offline
Forum Veteran
 
Join Date: Nov 2009
Location: Uetikon am See
Posts: 1,466
Groaned at 13 Times in 9 Posts
Thanked 1,661 Times in 744 Posts
RTN has a reputation beyond reputeRTN has a reputation beyond reputeRTN has a reputation beyond reputeRTN has a reputation beyond reputeRTN has a reputation beyond reputeRTN has a reputation beyond repute
Re: Withdrawal using UBS bank card from abroad

Quote:
View Post
Agree, I always change mine to 4 digits.
It was actually only having 4 didgits that caused the problem, 5 or 6 would have worked.
Reply With Quote
  #10  
Old 21.10.2013, 15:35
Forum Veteran
 
Join Date: Feb 2012
Location: Zürich
Posts: 937
Groaned at 3 Times in 3 Posts
Thanked 538 Times in 327 Posts
ChrisNeedsToKnow has a reputation beyond reputeChrisNeedsToKnow has a reputation beyond reputeChrisNeedsToKnow has a reputation beyond reputeChrisNeedsToKnow has a reputation beyond repute
Re: Withdrawal using UBS bank card from abroad

Quote:
View Post
...my bank has introduced a new proceedure recently. You have to tell them in advance from when until when you will travel and they release your maestro card for your for this period...
May I ask which bank that is?

So far I only saw >>geoblocking<< with money-net.ch (Berner Kantonalbank´s Online Bank)

It´d be cool to have an online-menu in which countries and periods can be (un-)blocked. And maybe some additional tricks, like unblocking individual companies from random places to which one is not planning to travel. For example US ATMs would still be blocked, but shopping on amazon.com remains allowed...

As for Japan - googling quickly shows that withdrawing using www.dkb.de's Visa-Card seems to be possible and free. For fee´s sake that´d probably be the better option in any case.
Reply With Quote
  #11  
Old 21.10.2013, 16:15
Sean Connery's Avatar
Forum Legend
 
Join Date: Nov 2011
Location: Zurich
Posts: 5,565
Groaned at 58 Times in 54 Posts
Thanked 7,554 Times in 3,388 Posts
Sean Connery has a reputation beyond reputeSean Connery has a reputation beyond reputeSean Connery has a reputation beyond reputeSean Connery has a reputation beyond reputeSean Connery has a reputation beyond reputeSean Connery has a reputation beyond repute
Re: Withdrawal using UBS bank card from abroad

Postfinance does geoblocking but is often patchy enough even in a foreign machine - even with the Plus logo.

UBS seems to work everywhere. Definitely Europe, USA and Canada, Caribbean, Sri Lanka, etc
Reply With Quote
  #12  
Old 21.10.2013, 16:42
Member
 
Join Date: Jan 2011
Location: Baar, ZG
Posts: 168
Groaned at 0 Times in 0 Posts
Thanked 121 Times in 75 Posts
adamwoja is considered knowledgeableadamwoja is considered knowledgeableadamwoja is considered knowledgeable
Re: Withdrawal using UBS bank card from abroad

Quote:
View Post
It´d be cool to have an online-menu in which countries and periods can be (un-)blocked. And maybe some additional tricks, like unblocking individual companies from random places to which one is not planning to travel. For example US ATMs would still be blocked, but shopping on amazon.com remains allowed...
I think you're mixing up Maestro and Credit cards.. Unless I didnt know that you can pay with your Maestro card on amazon.com, which I didnt think you could?
Reply With Quote
  #13  
Old 21.10.2013, 16:54
Forum Veteran
 
Join Date: Feb 2012
Location: Zürich
Posts: 937
Groaned at 3 Times in 3 Posts
Thanked 538 Times in 327 Posts
ChrisNeedsToKnow has a reputation beyond reputeChrisNeedsToKnow has a reputation beyond reputeChrisNeedsToKnow has a reputation beyond reputeChrisNeedsToKnow has a reputation beyond repute
Re: Withdrawal using UBS bank card from abroad

Quote:
View Post
I think you're mixing up Maestro and Credit cards.. Unless I didnt know that you can pay with your Maestro card on amazon.com, which I didnt think you could?
Well, it´d be nice to "geocontrol" all cards (credit, debit, maestro...).

Maestro on amazon.com isn´t possible. On amazon.de you can pay via "Einzugsermächtigung" from a German or Austrian account.
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Credit card charges from UBS Phil_MCR Finance/banking/taxation 9 15.01.2014 18:49
Using Credit Card Abroad : Best One? juniovalerio Finance/banking/taxation 3 13.11.2012 11:53
Charges for using a bank ATM with a postfinance card? RetiredInNH Finance/banking/taxation 4 13.08.2010 10:27
Max ATM Withdrawal (UBS) in Spain salamanca Finance/banking/taxation 3 18.12.2008 13:26
Using Swiss bank cards 'abroad' Exiled Finance/banking/taxation 15 12.09.2007 00:03


All times are GMT +2. The time now is 02:14.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0