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-   -   How to claim back VAT from online purchases. (https://www.englishforum.ch/finance-banking-taxation/190798-how-claim-back-vat-online-purchases.html)

Island Monkey 22.10.2013 16:38

How to claim back VAT from online purchases.
 
Is there a way to claim back VAT, if you buy something online from an EU country? :confused: I've just bought something from France, and regularly buy from UK and DE. Quite often, even though they are shipping to CH, you still get charged the VAT.

Thanks

BaselPT 22.10.2013 17:00

Re: How to claim back VAT from online purchases.
 
You get charged the swiss VAT though, right?

ChrisNeedsToKnow 22.10.2013 17:00

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by Island Monkey (Post 2002614)
Is there a way to claim back VAT, if you buy something online from an EU country? :confused: I've just bought something from France, and regularly buy from UK and DE. Quite often, even though they are shipping to CH, you still get charged the VAT.

Thanks

If the delivery address is outside the EU, EU-merchants are not supposed to charge their respective local VAT.

I ordered on amazon.de many times, and VAT is routinely not charged.

However, as per your experience, not all merchants know this and follow the rules properly.

Strategy B would be to have your package sent to a place near the border but still in the EU, go there and collect it in person, and finish the tax-formalities yourself. If the stamped bill is returned to the merchant he can (but does not have to!) refund the VAT to you.

ChrisNeedsToKnow 22.10.2013 17:03

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by BaselPT (Post 2002625)
You get charged the swiss VAT though, right?

In the delivery-business, Swiss VAT will be charged if the collectible VAT exceeds CHF 5.00.

If you´re below CHF 5.00 applicable Swiss VAT it´s free, otherwise you´ll have to pay a handling fee of ~CHF45.00 to have the pleasure to be allowed to pay the applicable VAT.

BaselPT 22.10.2013 17:37

Re: How to claim back VAT from online purchases.
 
Now you made me confused, Chris :)

I thought amazon.fr and .de would ship to Switzerland, not charge the French / German VAT, but charge the German one. Is it then the case they don't charge any VAT, even if the item(s) go over the personal daily allowance of 300 CHF for importing stuff into Switzerland for personal use?

ChrisNeedsToKnow 22.10.2013 17:47

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by BaselPT (Post 2002645)
Now you made me confused, Chris :)

I thought amazon.fr and .de would ship to Switzerland, not charge the French / German VAT, but charge the German (question/edit: you mean Swiss?) one. Is it then the case they don't charge any VAT, even if the item(s) go over the personal daily allowance of 300 CHF for importing stuff into Switzerland for personal use?

I think you´re mixing up the free allowances:

When travelling, i.e. personally crossing the border, the free allowance is CHF 300 net-value of the goods (without foreign VAT) per day.

For deliveries (i.e. someone else professionally transporting the goods for you) the free allowance is CHF 5 in applicable VAT per delivery. In this case you have to differentiate between 8% "normal" Swiss VAT and 2.6% (I think) "reduced" Swiss VAT for books and other specified items.

Don´t know why it´s like that, don´t kill the messenger. :)

The importer is responsible for paying applicable VAT on the Swiss side. The post usually handles this for you (adding their modest CHF 45 handling fee).

Island Monkey 22.10.2013 18:14

Re: How to claim back VAT from online purchases.
 
Yes, I had to pay the Swiss import tax. Many online sites though do not have the option of not paying the local VAT even though the item is being shipped to Switzerland!

ChrisNeedsToKnow 22.10.2013 18:17

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by Island Monkey (Post 2002663)
Yes, I had to pay the Swiss import tax. Many online sites though do not have the option of not paying the local VAT even though the item is being shipped to Switzerland!

It´s always worth contacting vendors beforehand. Sometimes they just don´t know about this, but on request fix it for you.

Depending on the value I wouldn´t buy from someone charging EU-VAT. That´s customer-care, and with a difference of 19% a more "expensive" vendor could become (loads) cheaper.

Simple email usually does the trick.

Rgds, Christian

BaselPT 22.10.2013 20:26

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by ChrisNeedsToKnow (Post 2002648)
I think you´re mixing up the free allowances:

When travelling, i.e. personally crossing the border, the free allowance is CHF 300 net-value of the goods (without foreign VAT) per day.

For deliveries (i.e. someone else professionally transporting the goods for you) the free allowance is CHF 5 in applicable VAT per delivery. In this case you have to differentiate between 8% "normal" Swiss VAT and 2.6% (I think) "reduced" Swiss VAT for books and other specified items.

Don´t know why it´s like that, don´t kill the messenger. :)

The importer is responsible for paying applicable VAT on the Swiss side. The post usually handles this for you (adding their modest CHF 45 handling fee).

I did mean Swiss VAT above.

What was confusing for me was that I imagined Amazon added the VAT according to the Swiss rate. Apparently not.

So the bottom line is, when you order stuff from Amazon, if it is books under 192 CHF you are VAT free (wow), but generally only if under 62.5 CHF (which would correspond to 5 CHF at 8%) for other items, otherwise you get stung an extra 45 by the post office for the "favour" on top of the swiss VAT. That handling fee is very steep percentage-wise unless you are ordering something really expensive. And I imagine that if you do pay the French/German VAT ordering something from a vendor that doesn't deduct, the Post might think you didn't pay any VAT and still charge the handling fee + swiss VAT, no?

ChrisNeedsToKnow 22.10.2013 20:42

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by BaselPT (Post 2002762)
So the bottom line is, when you order stuff from Amazon, if it is books under 192 CHF you are VAT free (wow),

As the free allowance is per package, not per day, it´s practically unlimited for books, unless you find a single book which is above the allowance. In all other cases, just split your order into as many packages as needed.

Quote:

Originally Posted by BaselPT (Post 2002762)
but generally only if under 62.5 CHF (which would correspond to 5 CHF at 8%) for other items, otherwise you get stung an extra 45 by the post office for the "favour" on top of the swiss VAT. That handling fee is very steep percentage-wise unless you are ordering something really expensive.

yes - and they´re dead serious about this. I once had to pay 6.xx CHF, and 45 for the pleasure to be allowed to do so :(

Quote:

Originally Posted by BaselPT (Post 2002762)
And I imagine that if you do pay the French/German VAT ordering something from a vendor that doesn't deduct, the Post might think you didn't pay any VAT and still charge the handling fee + swiss VAT, no?

Swiss VAT is calculated on

((netvalue + postage) * >>official fx-rate of yesterday<<) * applicable Swiss VAT rate = amount due

Swiss VAT is never added on top of the foreign VAT, no matter if the sender (incorrectly) charged it or (correctly) omitted it.

Last but not least, there might be a seperate customs duty. That depends on where the goods originate from, and some other details. I´m currently trying to get the hang of these details for professional reasons, but didn´t quite catch 100% of that yet... It doesn´t apply if the goods are from the EU, so in most cases there should be nothing to worry about.

marton 22.10.2013 21:03

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by ChrisNeedsToKnow (Post 2002775)
As the free allowance is per package, not per day, it´s practically unlimited for books, unless you find a single book which is above the allowance. In all other cases, just split your order into as many packages as needed.

yes - and they´re dead serious about this. I once had to pay 6.xx CHF, and 45 for the pleasure to be allowed to do so :(


Swiss VAT is calculated on

((netvalue + postage) * >>official fx-rate of yesterday<<) * applicable Swiss VAT rate = amount due

Swiss VAT SHOULD NOT BE added on top of the foreign VAT, no matter if the sender (incorrectly) charged it or (correctly) omitted it.

Last but not least, there might be a seperate customs duty. That depends on where the goods originate from, and some other details. I´m currently trying to get the hang of these details for professional reasons, but didn´t quite catch 100% of that yet... It doesn´t apply if the goods are from the EU, so in most cases there should be nothing to worry about.

Corrected that for you; if the foreign vendor has a vat included price rather than adding VAT seperately at the end then mistakes can be made when charging Swiss VAT on import.

ChrisNeedsToKnow 22.10.2013 21:07

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by marton (Post 2002798)
Corrected that for you; if the foreign vendor has a vat included price rather than adding VAT seperately at the end then mistakes can be made when charging Swiss VAT on import.

Thanks! Good to know. So if the bill doesn´t show the foreign VAT seperately, Swiss VAT might still (erroneously) be added on top?

Would there be a way to avoid that? For example, if the person handling the import sees this, would (s)he be allowed to extract the net value in one way or another?

BaselPT 22.10.2013 21:59

Re: How to claim back VAT from online purchases.
 
Thanks for the details.

It can be worth it for books or rather specific circumstances. Amazon free delivery starts at 20 EUR to Switzerland
http://www.amazon.fr/gp/help/custome...?nodeId=897504
http://www.amazon.de/gp/help/custome...?nodeId=505554
There are other free delivery deals for specific items (books, DVDs, games) which may qualify on lower value orders.

Although note that, as asked, mp3 downloads do not qualify for free shipping :P

Given that the maximum allowed VAT break is 5 CHF at 8%, and the original VAT is around 20%, you are saving on something like 12 CHF tops on the original VAT. However to be in such a situation you are risking that a exchange rate fluctuation sends you over the top and then you get the 45 CHF penalty.

But with the current exchange rate being very stable, one could do multiple orders of above 20 EUR and save on the VAT of around 4 EUR each order.

axman 23.10.2013 06:55

Re: How to claim back VAT from online purchases.
 
Is the Swiss Post fee fr.45 or is it fr.16+ 3% of the value of the goods?

Anyway the worst part is that they changed their rules. The shippers declaration of the value of goods is final. Eg. if you bought something at a discount for fr.50 but they mistakenly declare at the original price of say fr.65, then you have to pay tax. Unlike previously, you cannot go back to them afterwards to make a correction....


Edit: it depends on the country.
http://www.post.ch/en/post-startseit...ernational.htm

Zentachi 23.10.2013 07:22

Re: How to claim back VAT from online purchases.
 
Useful post and answered many of my questions about custom taxes for Switzerland :)

Luckily so far my orders have been at small values ( less than 15 CHF), so I guess that is why no import taxes for them.

If I order something for example around 200 CHF but without any invoice or other price indicator, will I be charged with import taxes?

st2lemans 23.10.2013 07:30

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by Zentachi (Post 2002972)
If I order something for example around 200 CHF but without any invoice or other price indicator, will I be charged with import taxes?

Yes.

They will decide what they think it is worth.

Tom

st2lemans 23.10.2013 07:31

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by axman (Post 2002969)
Is the Swiss Post fee fr.45 or is it fr.16+ 3% of the value of the goods?

CHF 16 + 3%.

Tom

Belgianmum 23.10.2013 09:10

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by st2lemans (Post 2002976)
CHF 16 + 3%.

Tom

Thanks for that, saved me the bother of looking it up for certain.

I have never paid 45chf from the post office but I think they can sometimes charge 30chf if they randomly choose one of your parcels for inspection. IIRC from posts on here they charge this fee even if your goods are below the limit.

BaselPT 23.10.2013 09:50

Re: How to claim back VAT from online purchases.
 
On the site it seemed to say 12 + 3% for stuff coming from Zone 1, which includes France and Germany (given that amazon.fr and .de were discussed through the thread I thought it was relevant to point this out).

For a package worth 62 CHF (which is near the threshold for custom clearance) the 3% are worth 1.86, so this would put the fee at 13.86.

However I noted the site also has an extensive list of fees for "additional services", which include such nice services as "Inspection, value evaluation and storage", together with the above post I think that maybe they add this fee often?

st2lemans 23.10.2013 09:56

Re: How to claim back VAT from online purchases.
 
Thanks.

They seem to keep changing.

First it was CHF 18, then CHF 16 + 3%, now it depends on from where. :rolleyes:

Tom

ChrisNeedsToKnow 23.10.2013 09:57

Re: How to claim back VAT from online purchases.
 
I have no idea why I thought if the 45. That was just plain wrong.

However, I wonder about amazon.de: I can order books alright, but for most other items they tell me "No shippping to Switzerland" (or indeed anywhere outside Germany).

Anyone had the same experience?

ChrisNeedsToKnow 23.10.2013 10:01

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by st2lemans (Post 2003051)
Thanks.

They seem to keep changing.

First it was CHF 18, then CHF 16 + 3%, now it depends on from where. :rolleyes:

Tom

Here´s the actual source:
http://www.post.ch/en/post-startseit...l.htm#txt33019

This is only applicable if the package is delivered by Swiss Post. If the package arrives via FedEX, UPS or any other company than "Swiss Post" they each have their own fees.

(I guess that´s also why I remembered being charged the ominous 45 at some stage...)

Belgianmum 23.10.2013 10:02

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by ChrisNeedsToKnow (Post 2003053)
I have no idea why I thought if the 45. That was just plain wrong.

However, I wonder about amazon.de: I can order books alright, but for most other items they tell me "No shippping to Switzerland" (or indeed anywhere outside Germany).

Anyone had the same experience?

Books are fine from Amazon.de but for other things it really depends on what it is and whether it's sold directly by Amazon or one of their third party sellers.
Toys are usually OK but electronics are usually a no no. There is a list on their website somewhere which gives details of what they will ship to each country.

fatmanfilms 23.10.2013 10:17

Re: How to claim back VAT from online purchases.
 
Sent by courier you can't get the taxes back, however if the seller exported them, VAT should not have been charged assuming the shipper was working for the seller & not the buyer.

axman 23.10.2013 12:05

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by ChrisNeedsToKnow (Post 2003062)
This is only applicable if the package is delivered by Swiss Post. If the package arrives via FedEX, UPS or any other company than "Swiss Post" they each have their own fees.

(I guess that´s also why I remembered being charged the ominous 45 at some stage...)

Actually Fedex and UPS are ok as they charge about Fr.18. (Swiss Post gets very expensive once you pass Fr.500. The really bad one is DHL which charges Fr.35 I think. Then again, my info is old as I have not had any imports in about a year.

Belgianmum 23.10.2013 12:24

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by axman (Post 2003206)
Actually Fedex and UPS are ok as they charge about Fr.18. (Swiss Post gets very expensive once you pass Fr.500. The really bad one is DHL which charges Fr.35 I think. Then again, my info is old as I have not had any imports in about a year.

Nope you're not wrong. DHL is terrible. Their fees are horrendous.

I used to order stuff from Marks and Spencer and didn't even mind that they don't remove the VAT as for some things only M&S will do but now they've started using DHL instead if La Poste for shipping so I won't use them any more.

I ordered for £21 recently and even including the £7.50 delivery this was still well within the limit for not paying taxes. DHL sent me a bill for the Swiss tax for the entire order plus their fees. They had calculated delivery as £45:eek: which obviously made the total over the limit. I successfully challenged the tax bit and got reimbursed for it but still had to pay the 38 chf 'fees' to DHL.:msnmad:

BaselPT 23.10.2013 13:22

Re: How to claim back VAT from online purchases.
 
Lots of interesting info on this thread. Thanks everyone that is contributing and the OP for starting it off.

Regarding Amazon.de and what they ship to Switzerland, I found the page:
http://www.amazon.de/gp/help/custome...&nodeId=505554

Regarding Switzerland, they charge starting at 3.25 for delivery (plus a price per kg) of items other than books as long as it is below the 20 Eur threshold, and it has the following note:

** Free delivery is not available for certain other items from our Elektronik & Foto (Electronics and Photo), Küche, Haus & Garten (Kitchen, House & Garden), Drogerie & Bad (Health & Personal Care), Parfümerie & Kosmetik (Beauty), Bekleidung & Schuhe (Apparel & Shoes), Baumarkt & Auto (Tools & Automotive), Spielwaren (Toys), Bürobedarf (Office Products), Lebensmittel & Getränke (Grocery) and Sport & Freizeit (Sports & Leisure) shops.
Certain items from these shops cannot be dispatched via our regular couriers due to their size or nature. We offer a special delivery service for these items. In addition, certain items from these shops cannot be dispatched to all countries.

Given that is most of their departments (if not all other than books) I think one just has to check on a case by case basis. And save delivery costs by going over 20 EUR, which isn't that hard.

LargeDragon 23.10.2013 13:35

Re: How to claim back VAT from online purchases.
 
My experience for a package containing no invoice or shipping note is that you get a letter asking you to send them a copy of same so they can work out how much is due. From memory this letter costs an additional CHF6 or so :msncrazy: (then add tax & collection fee etc).

st2lemans 23.10.2013 13:39

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by Belgianmum (Post 2003226)
Nope you're not wrong. DHL is terrible. Their fees are horrendous.

Unless the shipper uses DHL's pre-paid service, in which case about CHF 9 gets added to the order.

It's worked that way for me for several shipments of motorcycle parts from Germany.

Tom

Zentachi 24.10.2013 14:22

Re: How to claim back VAT from online purchases.
 
But what if the pack comes from your mother or girlfriend?It might be something you forgot back home!

Anyways so far two packages were open (one from my gf) and one from an order from China.
The first one had items of some value but didn't ask for anything, the Chinese one was just velcro tape (around 1$)

Waiting one more package from my mother, a couple more from China (value around 2$) and one from UK (value around 30$) lets see if they will open any of them!


Quote:

Originally Posted by LargeDragon (Post 2003308)
My experience for a package containing no invoice or shipping note is that you get a letter asking you to send them a copy of same so they can work out how much is due. From memory this letter costs an additional CHF6 or so :msncrazy: (then add tax & collection fee etc).


ChrisNeedsToKnow 24.10.2013 14:31

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by Zentachi (Post 2004321)
But what if the pack comes from your mother or girlfriend?It might be something you forgot back home!

Presents have a free value of CHF 100. How the 100 are calculated/estimated, especially on used stuff, no clue! "Forgetting" stuff doesn´t count - bad luck for you.

Quote:

Originally Posted by Zentachi (Post 2004321)
Anyways so far two packages were open (one from my gf) and one from an order from China.
The first one had items of some value but didn't ask for anything, the Chinese one was just velcro tape (around 1$)

Waiting one more package from my mother, a couple more from China (value around 2$) and one from UK (value around 30$) lets see if they will open any of them!

When you received packages which were opened, did they carry an official sticker saying something along the lines of "this was officially opened for inspection?"

Rgds, Christian

Zentachi 24.10.2013 14:40

Re: How to claim back VAT from online purchases.
 
Quote:

Originally Posted by ChrisNeedsToKnow (Post 2004333)

When you received packages which were opened, did they carry an official sticker saying something along the lines of "this was officially opened for inspection?"

Rgds, Christian

Christian I don't remember and for sure if it was in German I wouldn't have noticed!
There can't be someone else opening them, as they have been delivered in different addresses.
I will let you know with the expecting ones. They should be arriving next week.

greengrass10 20.07.2014 11:11

possible to claim VAT on online purchases?
 
Hello all,

Does anyone know if it's possible to get back our VAT on online purchases from any swiss websites, amazon.de or amazon.fr if we were to bring the items and invoices/proof of purchases to border customs?
Or is there any sources or website where I could find this info?

Thanks and look forward to hearing from you.
Greengrass

Sbrinz 20.07.2014 11:18

Re: possible to claim VAT on online purchases?
 
So amazon.de and amazon.fr ship with Swiss tax paid. Are you leaving Switzerland and want to claim this tax back? It is possible at the exit border crossing, but the admin fee is about Fr 50,--

It was mentioned on EF before, so you need (AS ALWAYS) to search the forum.

3Wishes 20.07.2014 11:38

Re: How to claim back VAT from online purchases.
 
Thanks, Sbrinz. Greengrass's thread merged. :)

greengrass10 20.07.2014 11:59

Re: possible to claim VAT on online purchases?
 
Quote:

Originally Posted by Sbrinz (Post 2201000)
So amazon.de and amazon.fr ship with Swiss tax paid. Are you leaving Switzerland and want to claim this tax back? It is possible at the exit border crossing, but the admin fee is about Fr 50,--

It was mentioned on EF before, so you need (AS ALWAYS) to search the forum.

Thanks for your response. I did do a "VAT" search before I posted this question and saw the thread you refer to. That thread discusses primarily about whether or not VAT is charged or should be charged, how it is calculated, why there is no amazon.ch, and whether amazon.de or amazon.fr ship to switzerland. If you read carefully, my question was on a different issue which was not clearly answered in those threads - it's a question "can we claim back VAT on online purchases made in Switzerland?". I'd like to just know "yes" or "no". It's a bit confusing as you seem say it's "yes" if we pay a 50 chf administrative fee, whereas in the thread above someone vaguely says "no" and that it's not possible to get back VAT on online purchases.

It would be good to have some clarity on this.If this was a normal purchase in a retail store in switzerland, the shop would have to provide us with a stamped VAT form on the purchase to bring to the VAT office at the airport to get back the VAT. However, this is an online purchase. What is the procedure for this? Are there any papers that need to be provided, or is the purchase invoice enough? Or where can we find out the official procedure at the Swiss border crossings for this? Thanks.

fatmanfilms 20.07.2014 12:05

Re: possible to claim VAT on online purchases?
 
Quote:

Originally Posted by greengrass10 (Post 2201037)
Thanks for your response. I did do a "VAT" search before I posted this question and saw the thread you refer to. That thread discusses primarily about whether or not VAT is charged or should be charged, how it is calculated, why there is no amazon.ch, and whether amazon.de or amazon.fr ship to switzerland. If you read carefully, my question was on a different issue which was not clearly answered in those threads - it's a question "can we claim back VAT on online purchases made in Switzerland?". I'd like to just know "yes" or "no". It's a bit confusing as you seem say it's "yes" if we pay a 50 chf administrative fee, whereas in the thread above someone vaguely says "no" and that it's not possible to get back VAT on online purchases.

It would be good to have some clarity on this.If this was a normal purchase in a retail store in switzerland, the shop would have to provide us with a stamped VAT form on the purchase to bring to the VAT office at the airport to get back the VAT. However, this is an online purchase. What is the procedure for this? Are there any papers that need to be provided, or is the purchase invoice enough? Or where can we find out the official procedure at the Swiss border crossings for this? Thanks.

If you prove you have exported the item, the retailer might refund. It's down to if they can be bothered, as internet sales are designed to be streamlined to save admin costs, you probably have your answer. For a high value item it might work.

greengrass10 20.07.2014 12:13

Re: possible to claim VAT on online purchases?
 
Quote:

Originally Posted by fatmanfilms (Post 2201045)
If you prove you have exported the item, the retailer might refund. It's down to if they can be bothered, as internet sales are designed to be streamlined to save admin costs, you probably have your answer. For a high value item it might work.

I'm sorry I don't understand what you mean by "If you prove you have exported the item". It was an expensive item. But I simply bought it as a regular consumer through an online website. The VAT paid was high, so it would be good to be able to get back the monies the next time I leave Switzerland. Would appreciate if you could clarify.

fatmanfilms 20.07.2014 12:23

Re: possible to claim VAT on online purchases?
 
Quote:

Originally Posted by greengrass10 (Post 2201060)
I'm sorry I don't understand what you mean by "If you prove you have exported the item". It was an expensive item. But I simply bought it as a regular consumer through an online website. The VAT paid was high, so it would be good to be able to get back the monies the next time I leave Switzerland. Would appreciate if you could clarify.

You paid 8%. VAT in CH, if you take it to Europe you can legally reclaim the 8% Swiss Tax but will be liable to the considerably higher VAT of the country your entering.

So can you avoid paying tax anywhere? Probably not legally in Europe other than Monaco, not sure about VAT through.

greengrass10 20.07.2014 12:38

Re: possible to claim VAT on online purchases?
 
Quote:

Originally Posted by fatmanfilms (Post 2201063)
You paid 8%. VAT in CH, if you take it to Europe you can legally reclaim the 8% Swiss Tax .

Thanks Fatmanfilms. Fore sure that applies if you make an in-store purchase in Switzerland. But does that also apply if you make an online purchase in Switzerland? Does anyone know where the official Swiss government webpage on this might be?


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