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Old 10.03.2014, 09:33
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Postfinance mastercard balance

Hello guys! I have question for the bankers or anyone familiar with postfinance. For some time, I try to understand the definition of the cards and ammounts of the money I own / owe. I have postfinance mastercard. So some numbers to get familiar:

1. Account limit - CHF 1'000.00 (that is the ammount I can spend from card per month, correct?)
2. Amount available CHF 356.47+ (what is that? My postfinance yellow card is completely different ammount. And I do not spend 640CHF this month yet.)

3. Please look I have attached picture bellow with two totals and some another ammount of money. Bank told me that I have debit direct, two weeks ago I found that I have -1000CHF, so I pressed Load and I added 600CHF to account, so now I have as you can see in the picture. Waiting for some explanation what I owe for the bank? Or when do I need to load money? I thought debit direct takes money directly from my account?

Thank you for your time in advance! Gedas
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postfinance-mastercard-balance-postfinance.jpg  
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Old 10.03.2014, 12:56
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Re: Postfinance mastercard balance

Hello,

The account limit of 1'000 Chf is the negative amount you can reach at max. That does not necessarily means the amount you can spend from card per month. Indeed, an example:

- Imagine you have a 0 Chf card balance.
- You use your card for 300 Chf. So you are at -300 Chf balance and thus spend 700 Chf more (as the limit is -1'000 Chf).
- You load your card with 500 Chf. Your new balance is +200 Chf (-300 + 500). That means you can now spend 1'200 chf on your card (you have +200, you can reach -1'000).

It is important to understand that you can load a credit card with more than the amount due and then have the possibility to spend more than the limit given.


Also, for your questions, hard to answer without more informations:
- Did you use your card after or just before paying 600 Chf?

From what I can see, my guess is:
- You had -1'000 Chf Balance on your account number
- You paid 600 Chf
- The total of the card should have been +600 Chf but maybe you used it for around 250 Chf a few day before or after loading it? That means 600 - 250 = 350 Chf.
- That's why you only have a +350 Chf on your card instead of a +600.

And for your question, according to the screenshot, you owe 643 Chf to the bank.

Best regards,
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