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  #21  
Old 05.08.2014, 21:35
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Re: French VAT and Shopping in St. Louis

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A glitch in the Matrix perhaps. Oh, and I wasn't wearing a bra.
Ahhhhh. I should try without my bra.
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  #22  
Old 05.08.2014, 21:54
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Re: French VAT and Shopping in St. Louis

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Ahhhhh. I should try without my bra.
But you look so cute in your bra.
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  #23  
Old 06.08.2014, 00:33
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Re: French VAT and Shopping in St. Louis

Sorry for asking silly questions - I´m not following.

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...the (helpful!) French man in the SBB office stamped THAT ONE too...
The only folks who can legally stamp a receipt proving export are official EU-customs-clerks, be they French or German or whatever other EU-officials...

An SBB-clerk might be able to effect the refund of an already stamped cheque, but they can never "stamp" it as proof of export?! Sounds odd - is there a part I´m not catching?

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They did in fact give it all back...
Are you certain that the VAT from the "normal" receipt was the same as shown on the VAT-refund-slip? Because usually they take a commission.

However, I do know of a case in Germany where GlobalBlue (usually 100% no-go, horrible, disorganised company!) doesn´t take a commission: If you sign up with >>Aldi-Süd VAT refund<<. I guess Aldi pays them some sort of handling fee. Whatever the matter - the customer gets 100% of the refund. Maybe your experience fell into this category?

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Here is the math:
102.57 was taxed at 5.5% so 5.63
210.04 was taxed at 20% so 42.03

My total tax was 47.66
The change office gave me 56.70
I guess this confirms the Aldi-equivalent theory: No commission on the refund, but they still fleeced you, slightly, on the FX-rate. Wouldn´t they pay out 1:1 €s?

Rgds, Christian
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Old 06.08.2014, 00:52
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Re: French VAT and Shopping in St. Louis

>>Now<< I understand the whole Pablo-process, which replaces border-guards stamping papers...

I guess opting for a bank-transfer in EUR to an EUR-SEPA-enabled account will yield the largest refund with least fees. As usual, that´s where I´d use DKB's free EUR-account. But that´s another matter.

Sorry for the silly questions before.

Last question remaining: Where do you find Pablo-kiosks in Basel? Are they availbale at all crossings?
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  #25  
Old 06.08.2014, 08:57
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Re: French VAT and Shopping in St. Louis

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The only folks who can legally stamp a receipt proving export are official EU-customs-clerks, be they French or German or whatever other EU-officials...

An SBB-clerk might be able to effect the refund of an already stamped cheque, but they can never "stamp" it as proof of export?! Sounds odd - is there a part I´m not catching?


Are you certain that the VAT from the "normal" receipt was the same as shown on the VAT-refund-slip? Because usually they take a commission.

However, I do know of a case in Germany where GlobalBlue (usually 100% no-go, horrible, disorganised company!) doesn´t take a commission: If you sign up with >>Aldi-Süd VAT refund<<. I guess Aldi pays them some sort of handling fee. Whatever the matter - the customer gets 100% of the refund. Maybe your experience fell into this category?

Rgds, Christian
Hi Christian-

Sorry, I should have been more clear in my original post: I went to the French Customs office in the SBB.

However, I didn't need to. The French Customs agent told me that I didn't need to go to customs. He DID however stamp my GERMAN tax receipt, because that one needed a stamp. I actually apologized for having it in the pile of papers I handed him, because I didn't think he COULD stamp it. But he insisted, and was very helpful.

Again, sorry I wasn't clear. Here is the summary:
  • The Pablo form doesn't require a customs stamp.
  • I didn't go to a Pablo machine anywhere.
  • If there is a Pablo machine in SBB, I'm not sure where it is. I didn't even look.

The Customer Service person at the Casino shopping center told me to go directly to the change office in the SBB. So Christian, when you say maybe they have some kind of deal, much like Aldi, I think you are correct. They did everything for me: all I had to do was go to the Change office in the SBB. No customs, no Pablo machine, nothing. From everything I've read, it sounds like you DO need to find a machine to read the form. I didn't, and it worked, and I really don't know why.

What I did learn was that the French Customs agents are very kind and helpful!

Thanks Christian!

Last edited by twomatot; 06.08.2014 at 09:26.
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  #26  
Old 06.08.2014, 09:15
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Re: French VAT and Shopping in St. Louis

According to this web site, the Pablo process is fairly new. It also tells you where the scanners are located - doesn't look like there are very many but maybe that isn't a complete list.

http://www.aeroportsdeparis.fr/ADP/e...rchase-custom/

Finally, there was a post on Trip Advisor by a person who shopped at Hermes and also, like me, didn't need to do anything else.

http://www.tripadvisor.com/ShowTopic...de_France.html

There is even a video!
http://youtu.be/YKpUfiBbxWQ
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  #27  
Old 08.08.2014, 14:29
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Re: French VAT and Shopping in St. Louis

This thread has been really helpful and thanks to all the supporting posts and links.
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Old 08.08.2014, 14:44
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Re: French VAT and Shopping in St. Louis

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2. You need identification. They asked me for it and then didn't look at it, but you need to have it.
Shouldn't be an issue as you need to carry ID to cross the international border anyway even if there are no ID checks.

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The forms are only green in Marktkauf as far as I'm aware.
I've seen green ones, white ones, gray ones plus the blue-white Global Blue forms. Some supermarkets print white ones on the spot after checkout.

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In Germany there are discussions to set minimum purchase amounts (100 - 150 €, just like in France) or to introduce a chip card to reduce paperwork (tons of Ausfuhrkassenzettel). Instead of stamping, the border officers will swipe your chip card, your ID (or passport if you don't have EU style ID). The IHK Südbaden / Hochrhein-Bodensee and the local Handelsverbände are against the former proposal.
I wouldn't like a higher minimum either but the chip card sounds like a great idea.
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  #29  
Old 08.08.2014, 15:28
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Re: French VAT and Shopping in St. Louis

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Shouldn't be an issue as you need to carry ID to cross the international border anyway even if there are no ID checks.
True. However, this was in reference to when I was at the Change Office in the SBB many days after the shopping day. The change office people wanted my ID.

When I'm in Switzerland, sometimes I don't carry my passport and EU card. Maybe I should, but I don't.
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  #30  
Old 08.08.2014, 16:28
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Re: French VAT and Shopping in St. Louis

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True. However, this was in reference to when I was at the Change Office in the SBB many days after the shopping day. The change office people wanted my ID.
I misread the end of your first post then. Apologies.
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  #31  
Old 07.12.2014, 11:43
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Tax VAT St Louis France (Basel)

Hello everyone,

I bought a few things in Mulhouse and filled out the tax form at the store to get the VAT refunded.

I wanted to know if anyone knows when and where can we stamp these docs at St Louis border.
I tried to go to the town border, but never found anyone there, and also to the highway border, again didn't find anyone.

Has anyone ever stamped at this border? Would you know the hours of operation? And, how long after the purchase can you stamp?

Thank you
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  #32  
Old 07.12.2014, 12:28
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Re: French VAT and Shopping in St. Louis

Stamp it at the german border
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  #33  
Old 07.12.2014, 12:32
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Re: French VAT and Shopping in St. Louis

Hi, thanks for your reply.
Have you ever done that? Stamped goods purchased in France with the French form at the German border?
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  #34  
Old 07.12.2014, 14:26
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Re: French VAT and Shopping in St. Louis

Yes i did it before as no one was at the french border. The stamp just shows its exported from europe
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Old 07.12.2014, 14:47
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Re: French VAT and Shopping in St. Louis

indeed you pull in on the side of the border that is EU, get your stamp in the office and then you drive pass the Swiss side pretending you never went into the offices
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Old 11.05.2015, 00:09
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Re: French VAT and Shopping in St. Louis

A question related to the introduction of the Pablo system in France - has anyone tried to get a German form ie. Non Pablo form stamped at French customs recently? Did they do it?

I ask because last month, French customs were unable to stamp an old style, non pablo form that I had been given in a store in Strasbourg (so a French purchase). "We haven't used these forms for over 2 yrs" is what they told me. Tomorrow I am leaving France coming back into CH with some goods purchased in Germany so a non Pablo tax free form - has anyone had a German form stamped recently by French customs? Or can I expect em to say that if its not Pablo, we don't do it.
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Old 11.05.2015, 04:38
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Re: French VAT and Shopping in St. Louis

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A question related to the introduction of the Pablo system in France - has anyone tried to get a German form ie. Non Pablo form stamped at French customs recently? Did they do it?

I ask because last month, French customs were unable to stamp an old style, non pablo form that I had been given in a store in Strasbourg (so a French purchase). "We haven't used these forms for over 2 yrs" is what they told me. Tomorrow I am leaving France coming back into CH with some goods purchased in Germany so a non Pablo tax free form - has anyone had a German form stamped recently by French customs? Or can I expect em to say that if its not Pablo, we don't do it.
Getting these forms stamped has become my latest obsession and I've tried all sorts of variations.

Basically, any EU Customs person should be able to stamp any EU country so in theory, the French Customs person is able to stamp a German form and yes, they have for me.

However, and for reasons I can't quite figure out, sometimes it is very difficult to find a French customs agent. I can waltz over the border from Basel and find a German Customs agent (I've tried 3 so far, all with success) but the only French customs agent I have been able to find is in the Basel SBB station and there it is hit and miss. I've dodged traffic on the highway to run over to the French border, only to find nobody there.

Also, and only with the French officials in the Basel SBB, sometimes they will ask you "Do you have the goods with you?" and since I didn't lug a 40 inch TV into the train station, I say "no" and they send me on my way. In Germany, I have never been asked to present the goods.

In short, in theory, yes, the French will stamps German form and vice versa. But it's much more difficult finding a French Customs agent in my experience.
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Old 11.05.2015, 08:10
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Re: French VAT and Shopping in St. Louis

Thank you!

I'm crossing at Delle, in Jura, where there is always a presence during the day so it shouldn't be a problem finding them ...

In your Basel experiences, are there usually German officers at Badischer Bahnhof? Last time I came back on the train, I didn't bother getting off and hunting for them as I assumed that, like the French in the SBB, they would not be there ...
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  #39  
Old 11.05.2015, 10:20
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Re: French VAT and Shopping in St. Louis

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Getting these forms stamped has become my latest obsession and I've tried all sorts of variations.

Basically, any EU Customs person should be able to stamp any EU country so in theory, the French Customs person is able to stamp a German form and yes, they have for me.

However, and for reasons I can't quite figure out, sometimes it is very difficult to find a French customs agent. I can waltz over the border from Basel and find a German Customs agent (I've tried 3 so far, all with success) but the only French customs agent I have been able to find is in the Basel SBB station and there it is hit and miss. I've dodged traffic on the highway to run over to the French border, only to find nobody there.

Also, and only with the French officials in the Basel SBB, sometimes they will ask you "Do you have the goods with you?" and since I didn't lug a 40 inch TV into the train station, I say "no" and they send me on my way. In Germany, I have never been asked to present the goods.

In short, in theory, yes, the French will stamps German form and vice versa. But it's much more difficult finding a French Customs agent in my experience.
You need to have the goods with you but in your possession in the car etc is normally ok... They just being difficult or next time say yes in my car outside.
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  #40  
Old 11.05.2015, 10:22
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Re: French VAT and Shopping in St. Louis

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Thank you!

I'm crossing at Delle, in Jura, where there is always a presence during the day so it shouldn't be a problem finding them ...

In your Basel experiences, are there usually German officers at Badischer Bahnhof? Last time I came back on the train, I didn't bother getting off and hunting for them as I assumed that, like the French in the SBB, they would not be there ...
I never saw anyone in the French office at basel sbb, Just Swiss ones in the Swiss side. I always see German ones at Badischer Bahnhof. The opening ours are 8:00 until 22:00 http://www.loerrach.de/ceasy/modules...2-0&download=1
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