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16.10.2014, 20:11
|  | Forum Legend | | Join Date: Jun 2006 Location: Kt. Bern
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| | Re: FAIL: New PostFinance online banking interface | Quote: | |  | | | While it seems to give me more unnecessary information, I find it hard to find the basics now. I have sent them my views. | | | | | Fully agree with you, whatever happened to the most frequent functions that the user needs being front and centre!
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16.10.2014, 20:13
|  | Forum Legend | | Join Date: Oct 2007 Location: Aargau
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| | Re: FAIL: New PostFinance online banking interface
Indeed, very unhappy with the new layout to such extent that I haven't logged on the PF since yesterday.  Now, I keep my fingers crossed that the same architects won't redesign our EF. Only good thing about it that one can view CC and other accounts simultaneously.
Last edited by jacek; 16.10.2014 at 20:48.
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16.10.2014, 20:35
| Forum Legend | | Join Date: Mar 2009 Location: Zurich
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| | Re: FAIL: New PostFinance online banking interface
Ugh, the new look may be cleaner, but in terms of functionality it sucks, and is largely superficial, and by that I mean sure it guves you a shallow overview, but then it takes two clicks more to get to the good stuff than the old layout. For things like Ebills, sure you can pay them from the same screen, but you can't specify date etc unless you drill down into it.
I imagine this will be getting a lot of tweaks very shortly as user feedback starts to rumble in.
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16.10.2014, 20:46
|  | Junior Member | | Join Date: Mar 2014 Location: Hergiswil NW
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| | Re: FAIL: New PostFinance online banking interface
Ah yes, I have spend this last week figuring out how the new site works. I lost overview with this new site as I don't seem able to find my future payments? and simply said I have not found the patience to explore it in depth  . Have you noticed that the site takes ages to load? Or might this be UPC | 
16.10.2014, 22:17
|  | Forum Legend | | Join Date: Dec 2009 Location: Roundn'about Basel
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| | Re: FAIL: New PostFinance online banking interface | Quote: | |  | | | ...
Why do organizations insist on tinkering with something that isn't broken?   | | | | | Indeed! Looks like all the numbers are fuzzy - what's the use of that!?!
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16.10.2014, 22:22
|  | Forum Legend | | Join Date: Oct 2007 Location: Aargau
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| | Re: FAIL: New PostFinance online banking interface
To be fair, I think it should be in "fail of the day" (or even month) by PF.
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27.10.2014, 18:03
|  | Forum Veteran | | Join Date: Feb 2006 Location: Zurich
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| | Post Finance new look
in one word ... AWESOME
I'm not sure how new it is (since I haven't logged in for at least a month before today) .. but the new Post Finance online banking is just awesome!!
Clean, elegant interface. Intuitive.
does what it needs to do. no frills. I love it.
what does everyone else think???
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27.10.2014, 18:35
|  | Newbie 1st class | | Join Date: Aug 2014 Location: Zurich
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| | Re: Post Finance new look
well it does have english option unlike zkb which doesnt | 
27.10.2014, 21:02
|  | Forum Legend | | Join Date: Dec 2009 Location: Roundn'about Basel
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| | Re: New PostFinance online banking interface
Well, a couple of days ago, I wanted to get on line, but it has been down for a few days. Other issues, or are they simply rolling back the versions following the outcry on EF? | 
27.10.2014, 22:14
|  | Forum Legend | | Join Date: Jul 2009 Location: Basel
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| | Re: New PostFinance online banking interface
Well, the mods edited my thread title. But after using the new interface for a while, still so much #FAIL
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27.10.2014, 22:28
|  | Forum Legend | | Join Date: Dec 2009 Location: Roundn'about Basel
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| | Re: New PostFinance online banking interface | Quote: | |  | | | Well, the mods edited my thread title. But after using the new interface for a while, still so much #FAIL | | | | | Are you able to get in?
I've been trying these past few days and can only get to the mobile site... | 
27.10.2014, 22:28
|  | Forum Legend | | Join Date: Oct 2007 Location: Aargau
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| | Re: New PostFinance online banking interface
First encounter with the new interface was a tad disappointing. It sucked big time, imho. Giving it the second shot though, I actually started enjoying it. Having access to overview of all accounts with 3rd pillar and CC, I found it as a nice feature. It gives you a good mental picture how to manage one's finances with glimpse of an eye. Just worked with it a minute ago and thumbs up, once you get used to it.
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27.10.2014, 22:45
|  | Forum Legend | | Join Date: Jul 2009 Location: Basel
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| | Re: New PostFinance online banking interface
Show me all of my account balances on the main screen, and that would go a long way to me being happy.
Let me see pending payments on the 'Transfers' page, where I deal with the rest of my payments, instead of having to go to the 'Home' page, and the interface would be more intuitive.
Let me enter all of my payment information on one screen, instead of two, so I can see exactly what is being captured (so I don't inadvertently make a payment without a reference, which I did accidentally because PF was trying to save me time).
And stop putting my credit card information on the 'asset' screen. Only in the mind of a mid-noughties American is a credit card an asset!
Nope, I'm sticking with my opinion. The new interface is lipstick on a pig. It may look nicer, but it's a step backwards in usability.
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27.10.2014, 22:48
|  | Forum Legend | | Join Date: Oct 2007 Location: Aargau
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| | Re: New PostFinance online banking interface | Quote: | |  | | | Show me all of my account balances on the main screen, and that would go a long way to me being happy.
Let me see pending payments on the 'Transfers' page, where I deal with the rest of my payments, instead of having to go to the 'Home' page, and the interface would be more intuitive.
Let me enter all of my payment information on one screen, instead of two, so I can see exactly what is being captured (so I don't inadvertently make a payment without a reference, which I did accidentally because PF was trying to save me time).
And stop putting my credit card information on the 'asset' screen. Only in the mind of a mid-noughties American is a credit card an asset! 
Nope, I'm sticking with my opinion. The new interface is lipstick on a pig. It may look nicer, but it's a step backwards in usability. | | | | | I insist that we create the poll on the EF and send the results to Postfinance manager (responsible for this havoc) for peer review. Nothing speaks louder than public opinion | 
27.10.2014, 22:58
| Forum Legend | | Join Date: Jun 2008 Location: Zurich
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| | Re: New PostFinance online banking interface
When I first read this thread last week, I thought that Village Idiot was whining.
Unfortunately, he wasn't.
The new interface is absolutely horrible. Some old functionality is even hard or impossible to find. All the other stuff probably looks nice on presentations in PowerPoint but I cannot imagine that anyone that has approved the design has actually worked with it.
Shame on you, PostFinance!
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27.10.2014, 23:20
|  | Forum Veteran | | Join Date: May 2011 Location: Zürich Nord
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| | Re: New PostFinance online banking interface
I do not like it either, but luckily I only have a current account so I don't have to work out what is in my savings account and what is disposable when it comes to paying that large bill one just got.
I also pay most bills over the counter, and give myself a weekly cash sum to spend so that pie chart is mostly 'unknown' with a little health and travel wedge.
I go on once a month to check how much money I have, and to transfer money to my debt or to my SBB prepay card. Eventually I might have enough to save, but I much prefer not to see that money on the first screen as it's savings for future, not everyday banking, which is what banking websites should be for.
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27.10.2014, 23:33
|  | Forum Legend | | Join Date: Oct 2009 Location: Basel
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| | Re: New PostFinance online banking interface
argh. PF just wasted 30 minutes of my life as i tried to figure out how to make a payment to a foreign bank in a foreign currency. | 
27.10.2014, 23:36
|  | Forum Legend | | Join Date: Oct 2007 Location: Aargau
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| | Re: New PostFinance online banking interface
In other words, like the corporate bodies in CH would put it, the new system is counter intuitive | 
27.10.2014, 23:57
|  | Forum Veteran | | Join Date: Aug 2006 Location: Zurich
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| | Re: New PostFinance online banking interface
Just a word of caution: don't use mosaic pixelation to hide private information in images (or at least use a very coarse grain). Text is (relatively speaking) easy to recover from images like you posted. Once an attacker knows what font is being used (which is easy to discover), it is a simple iterative process of trying various letter combinations to get a matching blur result. Given a structured template like this, it even makes their job easier (e.g. certain fields are guaranteed to be numbers).
Simply black out sensitive information to ensure there is no way someone will reverse engineer it.
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07.11.2015, 12:37
| Forum Legend | | Join Date: Mar 2009 Location: Zurich
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| | Re: New PostFinance online banking interface
Well, after a long period of finding it's feet I think the Postfinance web interface for online banking is now truly excellent.
I can't believe I have just discovered the E-cockpit option, it is an incredibly powerful tool that does what dedicated budgeting software does with the massive benefit that it's almost all automatic, and with the aid of manually created rules it gives you an incredibly detailed overview of your expenditure and income accross all of your accounts.
The only downside is that it has now made me acutely aware of how much money I have splurged on absolute shite.
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