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Old 15.12.2014, 10:49
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Vacation deposit not received; next steps?

OK, this might be a little pre-emptive and he's just not looking hard enough.
We booked a vaction in Saas Fee for next February and had to pay a deposit, which my wife did at the end of last month in the local post-office directly from our account. We just received an email from the owner saying he hadn't received the deposit and did we still want to keep the reservation. We still have the stamped payment stubs and I confirmed through ebanking that the money had indeed left our account. My wife went back to the Post today to confirm the details were all correct and that the money hadn't been refused due to incorrect bank details etc. The woman behind the counter even said it happens quite often and the recipient just isn't looking hard enough, or at the incorrect date.
However, if he continues to maintain he hasn't received the money, what would be our next course of action, a Betreibung?
Like I said, it might all be a big misunderstanding, but I like to be prepared.
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