Go Back   English Forum Switzerland > Help & tips > Finance/banking/taxation
Reply
 
Thread Tools Display Modes
  #1  
Old 12.03.2018, 13:08
Newbie 1st class
 
Join Date: Mar 2018
Location: Arbon
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Sante has no particular reputation at present
Sending money to SBI Inda from UBS

Hello Members,

I recently transferred money to my fathers account in India, from my salary account in UBS, Switzerland. The transaction was done on 5th March 2018 and it got executed on 6th March 2018 from UBS.

Till now the money is not credit ted to my dads account. Its more than 5 days now. I raised a inquiry in UBS, I am yet to receive reply.

How can I do any check from SBI side. Is there an Email ID, to whom I can write ans ask for the reason for delay? or does it take this long time to get the money transferred.

Last month I did the same transaction but the money got credited in 1day.

Any info on this will be really helpful

Thank you
Reply With Quote
  #2  
Old 12.03.2018, 13:13
roegner's Avatar
Forum Legend
 
Join Date: May 2011
Location: Zurich
Posts: 6,957
Groaned at 255 Times in 204 Posts
Thanked 7,471 Times in 3,757 Posts
roegner has a reputation beyond reputeroegner has a reputation beyond reputeroegner has a reputation beyond reputeroegner has a reputation beyond reputeroegner has a reputation beyond reputeroegner has a reputation beyond repute
Re: Sending money to SBI Inda from UBS

Quote:
View Post
Hello Members,

I recently transferred money to my fathers account in India, from my salary account in UBS, Switzerland. The transaction was done on 5th March 2018 and it got executed on 6th March 2018 from UBS.

Till now the money is not credit ted to my dads account. Its more than 5 days now. I raised a inquiry in UBS, I am yet to receive reply.
You canīt check (normally) on the beneficiary side. UBS will have sent a request for information on the payment to the Indian bank and they can only tell you more when the Indian bank replies to their SWIFT message.

Can take days and days and days....
Reply With Quote
  #3  
Old 12.03.2018, 13:21
Newbie 1st class
 
Join Date: Mar 2018
Location: Arbon
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Sante has no particular reputation at present
Re: Sending money to SBI Inda from UBS

Quote:
View Post
You canīt check (normally) on the beneficiary side. UBS will have sent a request for information on the payment to the Indian bank and they can only tell you more when the Indian bank replies to their SWIFT message.

Can take days and days and days....
Thank you @roegner for you quick reply.

I am really worried now.
I thought Bank to bank transaction is safe and best and quick, as last month it was quick but now I have to look for other option to send money.

I hope I get some reply from UBS
Reply With Quote
  #4  
Old 12.03.2018, 13:40
roegner's Avatar
Forum Legend
 
Join Date: May 2011
Location: Zurich
Posts: 6,957
Groaned at 255 Times in 204 Posts
Thanked 7,471 Times in 3,757 Posts
roegner has a reputation beyond reputeroegner has a reputation beyond reputeroegner has a reputation beyond reputeroegner has a reputation beyond reputeroegner has a reputation beyond reputeroegner has a reputation beyond repute
Re: Sending money to SBI Inda from UBS

It is quick normally and it is safe. No idea what holds the payment up in India.

Did you send higher amounts so that the bank in India might have gotten suspicious?
Reply With Quote
  #5  
Old 12.03.2018, 13:51
Newbie 1st class
 
Join Date: Mar 2018
Location: Arbon
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Sante has no particular reputation at present
Re: Sending money to SBI Inda from UBS

Quote:
View Post
It is quick normally and it is safe. No idea what holds the payment up in India.

Did you send higher amounts so that the bank in India might have gotten suspicious?
I dont know what can be considered as higher amount but the transaction was for Aprox 1K CHF, which is less than 70K inr
Reply With Quote
  #6  
Old 12.03.2018, 14:03
sva's Avatar
sva sva is offline
Forum Veteran
 
Join Date: Mar 2010
Location: V/G, FR
Posts: 900
Groaned at 23 Times in 14 Posts
Thanked 646 Times in 328 Posts
sva has a reputation beyond reputesva has a reputation beyond reputesva has a reputation beyond reputesva has a reputation beyond repute
Re: Sending money to SBI Inda from UBS

Quote:
View Post
...
How can I do any check from SBI side?
You should ask your father (recipient) to check with his RM at SBI.
Reply With Quote
  #7  
Old 12.03.2018, 14:20
Newbie 1st class
 
Join Date: Mar 2018
Location: Arbon
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Sante has no particular reputation at present
Re: Sending money to SBI Inda from UBS

Quote:
View Post
You should ask your father (recipient) to check with his RM at SBI.
Thank you for the reply

Yes, he already went and asked at the receiving branch but there reponse was of no help.
They Provided an Email address to send an email to. I sent an email last Friday.. no reply yet. So was looking for any other better way to raise the issue
Reply With Quote
  #8  
Old 13.03.2018, 08:39
rgc rgc is offline
Junior Member
 
Join Date: Nov 2012
Location: glattbrugg, zurich
Posts: 82
Groaned at 0 Times in 0 Posts
Thanked 50 Times in 27 Posts
rgc is considered knowledgeablergc is considered knowledgeablergc is considered knowledgeable
Re: Sending money to SBI Inda from UBS

When you say 5 days , did you mean 5 working days ?
It can normally take 4-5 days when the money reaches india. Since the exchange rate seem to be high now ( 1 chf = 68-69 inr) they probably are waiting for the currency rate to go down before depositing the money in india. Last time you transfered, the exchange rate might have gone down quickly ( so they did in 1 day ).
Reply With Quote
This user would like to thank rgc for this useful post:
  #9  
Old 13.03.2018, 12:37
Newbie 1st class
 
Join Date: Oct 2017
Location: BERN
Posts: 14
Groaned at 1 Time in 1 Post
Thanked 2 Times in 2 Posts
coolg has become a little unpopularcoolg has become a little unpopular
Re: Sending money to SBI Inda from UBS

Usually it takes 1 day for transfer. Sometimes it may take more. Complain to your branch and the forex branch.

Regards
Reply With Quote
  #10  
Old 13.03.2018, 13:37
Newbie 1st class
 
Join Date: Mar 2018
Location: Arbon
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Sante has no particular reputation at present
Quote:
View Post
When you say 5 days , did you mean 5 working days ?
It can normally take 4-5 days when the money reaches india. Since the exchange rate seem to be high now ( 1 chf = 68-69 inr) they probably are waiting for the currency rate to go down before depositing the money in india. Last time you transfered, the exchange rate might have gone down quickly ( so they did in 1 day ).
Thank you RGC

As on today 6 working days, if we include Saturday.
Delay due to exchange rate, makes sense but when payment executed on 6th Mar the exchange rate was 69.2 and by next day(7th Mar) closing it was 68.7 from then it is in 68 range. It is lowest compared to last few weeks

Quote:
View Post
Usually it takes 1 day for transfer. Sometimes it may take more. Complain to your branch and the forex branch.

Regards
Thank you Coolg

I have sent email to branch mail ID but no reply as of now.. Do you have any email address where I can escalate the issue to?

Last edited by 3Wishes; 14.03.2018 at 09:24. Reason: merging consecutive replies
Reply With Quote
  #11  
Old 13.03.2018, 16:24
Newbie 1st class
 
Join Date: Oct 2017
Location: BERN
Posts: 14
Groaned at 1 Time in 1 Post
Thanked 2 Times in 2 Posts
coolg has become a little unpopularcoolg has become a little unpopular
Re: Sending money to SBI Inda from UBS

Quote:
View Post
Thank you Coolg

I have sent email to branch mail ID but no reply as of now.. Do you have any email address where I can escalate the issue to?
https://cms.onlinesbi.com/CMS/

Category Of Complaints* Remittance
Products & Services*Remittance Others
Nature Of complaint*Delay in crediting Inward Remittance
Reply With Quote
  #12  
Old 13.03.2018, 23:35
Member
 
Join Date: Apr 2013
Location: Currently in Switzerland
Posts: 233
Groaned at 10 Times in 6 Posts
Thanked 184 Times in 69 Posts
logo123 has made some interesting contributions
Re: Sending money to SBI Inda from UBS

hope it was resolved. Next time try transferwise. Has worked quite well in the past.
Reply With Quote
  #13  
Old 13.03.2018, 23:50
Junior Member
 
Join Date: Jun 2014
Location: Zurich
Posts: 47
Groaned at 0 Times in 0 Posts
Thanked 12 Times in 9 Posts
Ch108 has no particular reputation at present
Re: Sending money to SBI Inda from UBS

Did it work ?



I would also suggest transferwise - much more predictable
Reply With Quote
  #14  
Old 14.03.2018, 09:17
Newbie 1st class
 
Join Date: Mar 2018
Location: Arbon
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Sante has no particular reputation at present
Re: Sending money to SBI Inda from UBS

Quote:
View Post
https://cms.onlinesbi.com/CMS/

Category Of Complaints* Remittance
Products & Services*Remittance Others
Nature Of complaint*Delay in crediting Inward Remittance
Sorry for late reply

I will raise a complaint using the link but in the link it asks bank account number .. Email etc. My dad doesnt have email iD, can I give mine ??
Reply With Quote
  #15  
Old 14.03.2018, 09:40
Newbie 1st class
 
Join Date: Mar 2018
Location: Arbon
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Sante has no particular reputation at present
Re: Sending money to SBI Inda from UBS

Anyways I raised a complaint using the link provided by @Coolg

I gave details of my dads account and his phone number but gave my Email address. I got a complaint ticket number. Now lets see when it gets resolved
Reply With Quote
  #16  
Old 14.03.2018, 18:39
Bananahead's Avatar
Forum Veteran
 
Join Date: Nov 2006
Location: Zurich
Posts: 530
Groaned at 10 Times in 9 Posts
Thanked 287 Times in 131 Posts
Bananahead has made some interesting contributions
Re: Sending money to SBI Inda from UBS

Quote:
View Post
Did it work ?



I would also suggest transferwise - much more predictable
They use exactly the same transfer mechanism. Might be cheaper based on exchange rate but that's it.
Reply With Quote
  #17  
Old 14.03.2018, 18:58
Newbie 1st class
 
Join Date: Mar 2018
Location: Arbon
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Sante has no particular reputation at present
Re: Sending money to SBI Inda from UBS

Got the reply from the ticket I raised, this morning and they closed the ticket already. The reply is one of the Chutiya (sorry for the language)reply you can expect from a Nationalized Indian bank
"Inward remittance could not be credited for unavoidable reasons. Please contact branch for details at telephone no.9438557309"

God knows what unavoidable reasons...

How ever dad went to the bank again today. The executive said it is blocked at Kolkata forex center. Reason they dont know. He assured the money will be credited in next 2 days

Feeling like going and kicking their ----
Reply With Quote
  #18  
Old 15.03.2018, 16:00
Newbie 1st class
 
Join Date: Mar 2018
Location: Arbon
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Sante has no particular reputation at present
Re: Sending money to SBI Inda from UBS

Thank you Every one for reply ..

Thank you Coolg for the link..

The amount got credited today ..
Reply With Quote
  #19  
Old 15.03.2018, 16:38
sva's Avatar
sva sva is offline
Forum Veteran
 
Join Date: Mar 2010
Location: V/G, FR
Posts: 900
Groaned at 23 Times in 14 Posts
Thanked 646 Times in 328 Posts
sva has a reputation beyond reputesva has a reputation beyond reputesva has a reputation beyond reputesva has a reputation beyond repute
Re: Sending money to SBI Inda from UBS

Quote:
View Post
.... The reply is one of the Chutiya (sorry for the language)reply you can expect from a Nationalized Indian bank
...
Dont worry - none of us understand it
Reply With Quote
  #20  
Old 15.03.2018, 16:57
Newbie 1st class
 
Join Date: Mar 2018
Location: Arbon
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 0 Times in 0 Posts
Sante has no particular reputation at present
Re: Sending money to SBI Inda from UBS

Quote:
View Post
Dont worry - none of us understand it
Yes...
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Transferring money from UBS Credit Card to Savings account gokul Finance/banking/taxation 3 25.01.2018 17:56
Transferring money from Switzerland to Malaysia with UBS paterjba Finance/banking/taxation 11 12.11.2015 12:06
Sending money from Switzerland to UK CoderMark Finance/banking/taxation 21 15.05.2012 14:09
Sending money from UK to PF account PaddyG Finance/banking/taxation 2 14.12.2011 14:45
Transfer money from UBS to RBS porsch1909 Finance/banking/taxation 14 08.12.2009 22:54


All times are GMT +2. The time now is 08:33.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2018, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0