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  #21  
Old 25.01.2019, 20:04
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Re: neon-free = free CHF account?

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I think one sees if a company is good, when a mistake happens. Constant smooth operations are also good, but I like to see that problems are speedily fixed.



"Luckily" that's exactly what happened in my first days: After an app update, I couldn't effect transfers anymore. My transaction PIN was rejected, although I entered it correctly. Being some kind of half-technical guy myself, I assumed that I must've messed it up, but that wasn't the case.


1) I contated support and they investigated.
2) They told me that it seems it's a technical glitch, as it affected quite a lot of customers.
3) they fixed the problem WITHIN 4 (four) HOURS and provided a new update in the AppStore.


Outside of this occurrence, everything just always went smoothly.


Their unbelievably great responsiveness gave me enough trust to now (before end of January) close my 10yr old PostFinance account in favour of these guys.


Only thing which annoys me is that there are no e-Rechnungen. They should "come soon", so let's see what that means.


see also here:
https://steemit.com/banking/@cafunke...to-switzerland
I'm on similar boat, wanting to close PF account in favor of neon. The only missing feature that is holding me back is e-bill
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  #22  
Old 25.01.2019, 20:15
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Re: neon-free = free CHF account?

think I'll make the switch also... after a bit of parallel running.
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  #23  
Old 25.01.2019, 22:24
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Re: neon-free = free CHF account?

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e-bill

Why don't you try CLER's ZAK offer and provide feedback here? I think they have e-bills included already.


TBH I wouldn't even insist on e-bills, if all invoices could be received by normal eMail; not that I'm a SERAFE fan, but at least their billing strategy is fantastic (.pdf directly into inbox).


But still, this e-bill just seems to be the Swiss standard, so that's that.



Apart from that, I can't describe how happily I'll trash Postfinance's bloody card reader.
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  #24  
Old 26.01.2019, 18:24
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Re: neon-free = free CHF account?

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Why don't you try CLER's ZAK offer and provide feedback here? I think they have e-bills included already.
will do



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Apart from that, I can't describe how happily I'll trash Postfinance's bloody card reader.
exactly, such a clumsy device
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  #25  
Old 26.01.2019, 19:15
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Re: neon-free = free CHF account?

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happily I'll trash Postfinance's bloody card reader.
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such a clumsy device
I think they are supposed to be eliminating the need for that soon.
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  #26  
Old 26.01.2019, 19:32
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Re: neon-free = free CHF account?

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I think they are supposed to be eliminating the need for that soon.
I think they already offer another service, forgot the name, which can be used alternatively.


But Postfinance wouldn't be a state-run service, if they wouldn't introduce yet another fee for this additional service which should be there anyway.


Whatever the matter, I´ll try the other alternatives first. Neon has been very good to me. Might additionally use ZAK soon, if e-bills won't come.
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  #27  
Old 26.01.2019, 19:38
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Re: neon-free = free CHF account?

article saying the clunky login device should go
https://www.20min.ch/finance/news/st...ssen--27316752
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  #28  
Old 27.01.2019, 21:47
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Re: neon-free = free CHF account?

Seems like Neon is mobile only banking. I'd really like to have an option to login into my account on a computer.
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  #29  
Old 28.01.2019, 06:44
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Re: neon-free = free CHF account?

And the other one Zak from Banca Cler has no online access either?
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  #30  
Old 17.02.2019, 23:37
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Re: neon-free = free CHF account?

Neon support told me that they will soon replace the Maestro Debit Card with Mastercard.
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  #31  
Old 18.02.2019, 16:42
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Re: neon-free = free CHF account?

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Neon support told me that they will soon replace the Maestro Debit Card with Mastercard.
Do you know if it will completely replace the Maestro card?
The post office and civil offices etc accept maestro but not mastercard so I would prefer for it to stay as a Maestro
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  #32  
Old 18.02.2019, 16:45
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Re: neon-free = free CHF account?

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The post office and civil offices etc accept maestro but not mastercard so I would prefer for it to stay as a Maestro
Some post offices with a separate 'post shop' counter do accept credit cards at that counter. You can pay for stamps, phone credit, lottery and post-shop products like books and stationery at that counter using a credit card.
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  #33  
Old 23.05.2019, 20:02
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Re: neon-free = free CHF account?

Can anyone PM an invitation code?
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  #34  
Old 23.05.2019, 20:33
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Re: neon-free = free CHF account?

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Any experience with www.neon-free.ch ?


They claim to offer a free current account without attached strings.


Any known catches?
2 CHF charge to take money from bankomat. Crazyyyyyyyyyyyyyy!!
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  #35  
Old 23.05.2019, 21:56
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Re: neon-free = free CHF account?

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2 CHF charge to take money from bankomat. Crazyyyyyyyyyyyyyy!!

the first two withdrawals a month are free. after that it's 2chf per withdrawal but I've withdrawn cash twice in the past 6 months so it depends on your usage if it's something you'll rack up in fees or not.
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  #36  
Old 30.05.2019, 13:21
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Re: neon-free = free CHF account?

They say free local CHF and free SEPA transactions in Euro. Does this mean you have both a CHF and a EUR account with them for free?
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  #37  
Old 30.05.2019, 13:25
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Re: neon-free = free CHF account?

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They say free local CHF and free SEPA transactions in Euro. Does this mean you have both a CHF and a EUR account with them for free?
No, you only get a CHF account. To send to a EUR account, it would be converted first at their "attractive rate" but I always use Revolut for conversions to be honest.

For conversions, I've tried them all, Revolut, CurrencyFair and Transferwise. With Revolut you get better exchange rates and no fees (up to £5k, unless you pay for a monthly premium). However, I top up with Transferwise as normally the amount appears in the account the sameday, and then pay into Revolut with the Transferwise card. Bank transferring to Revolut takes a couple of days.

Let me know if you want a referral code for any of them
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  #38  
Old 06.06.2019, 01:09
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Re: neon-free = free CHF account?

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No, you only get a CHF account. To send to a EUR account, it would be converted first at their "attractive rate" but I always use Revolut for conversions to be honest.

For conversions, I've tried them all, Revolut, CurrencyFair and Transferwise. With Revolut you get better exchange rates and no fees (up to £5k, unless you pay for a monthly premium). However, I top up with Transferwise as normally the amount appears in the account the sameday, and then pay into Revolut with the Transferwise card. Bank transferring to Revolut takes a couple of days.

Let me know if you want a referral code for any of them
Thanks for the answer! I already have a Transferwise account, but if I need Revolut in the future I'll ask for a referral code (I chose Transferwise for now as I read that with Revolut CHF transfers to a swiss bank account fees can be added by the receiving bank because Revolut transfers from a UK based CHF account.
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  #39  
Old 10.06.2019, 21:25
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Re: neon-free = free CHF account?

How much cash can I withdraw per day?

With ZAK 4k per day and 10k per month and UBS 5k per day and 25k per month.
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  #40  
Old 11.06.2019, 05:54
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Re: neon-free = free CHF account?

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How much cash can I withdraw per day?

With ZAK 4k per day and 10k per month and UBS 5k per day and 25k per month.
The current daily transaction limit is 24'000 CHF and 10'000 CHF per single transaction. With your card, you can withdraw up to 1'000 CHF cash per day, spend 5'000 CHF online and another 5'000 CHF in stores every day but your monthly max limit is 10'000 CHF.
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