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Old 03.01.2020, 11:51
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Italian VAT refund

Dear all,

Who has experience claiming back VAT directly from Italian shops, i.e. not via an intermediary like global blue?

My wife and I recently went shopping in Italy, asked for tax free forms at the shop, and declared our goods at the Italian-Swiss border train station. We paid the import taxes to the Swiss border control.

The only thing left is to get a refund of the Italian VAT, preferably without global blue as they take a large cut of the refund.

One of the Italian merchants said I should contact the Italian ministry of finance, but elsewhere (https://www.englishforum.ch/finance-...obal-blue.html) I read that contacting the merchant's HQ should suffice.

All input very welcome, especially if you can tell me if you got your VAT back from the company or from the Italian government.

Many thanks,

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