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Old 16.03.2021, 09:36
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PostFinance E-Finance transfer

Hi all,
I had to transfer an amount less than 10k to another account i own at a different bank here in Switzerland.
The 2 transfers were done with my PF E-Finance. Before doing this i double checked whether this is allowed and how much is allowed per day/week/month. Nothing outstanding on the website(english version).
Suddenly i got two calls, each time when i did the transfer. I didnt pick up but after checking the numbers(tel.search.ch) they seems to be from PostFinance Call Center.
Is it not allowed to do transfer between own accounts at different Swiss banks? Or the amount is too high?
What are your experience?
Thankyou
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Old 16.03.2021, 09:51
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Re: PostFinance E-Finance transfer

might just be a fraud check.
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Old 16.03.2021, 10:10
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Re: PostFinance E-Finance transfer

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might just be a fraud check.
Each time?
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Old 16.03.2021, 10:14
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Re: PostFinance E-Finance transfer

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Each time?

Yes, if you do 2 transfers quickly after another that may have raised an alarm bell. Especially if you do not do that on a regular basis.
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Old 16.03.2021, 10:19
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Re: PostFinance E-Finance transfer

Never had this, however I have 2FA with my phone fingerprint sensor and confirmation was requested for my last transfer of 20k, perhaps with that there is less risk for them.
A bit much to do a fraud check when you are transferring to another swiss bank account with same name and address on it tbh.
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Old 16.03.2021, 10:20
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Re: PostFinance E-Finance transfer

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Never had this, however I have 2FA with my phone fingerprint sensor and confirmation was requested for my last transfer of 20k, perhaps with that there is less risk for them.
A bit strange to do a fraud check when you are transferring to another swiss bank account with your name on it tbh.

Exactly, this is my own opinion as well. But they are in charge of such monitoring.
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Old 16.03.2021, 10:21
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Re: PostFinance E-Finance transfer

Nowadays a lot can trigger an investigation. Had a transfer stopped (at work) as the ordering party used SS as abbreviation........
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Old 16.03.2021, 11:06
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Re: PostFinance E-Finance transfer

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Never had this, however I have 2FA with my phone fingerprint sensor and confirmation was requested for my last transfer of 20k, perhaps with that there is less risk for them.
A bit much to do a fraud check when you are transferring to another swiss bank account with same name and address on it tbh.

Depending on the bank and account type, payee's account details such as name and address aren't always available to the bank system making the payment, sometimes not at all, sometimes filled in manually within the transaction. So even if they are listed in the transaction history they couldn't be taken as proof at the system level that no validation is needed.

It's not about whether a real person can be satisfied that it's a pukka transfer, but whether the system flags up something unusual. Once it's been flagged any actions triggered, like the potential phone call to confirm, will need to be performed and verified before the system allows the transfer to go through, so a human involved at that point doesn't have the discretion to phone or not to phone.
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Old 16.03.2021, 11:12
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Re: PostFinance E-Finance transfer

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Hi all,
I had to transfer an amount less than 10k to another account i own at a different bank here in Switzerland.
The 2 transfers were done with my PF E-Finance. Before doing this i double checked whether this is allowed and how much is allowed per day/week/month. Nothing outstanding on the website(english version).
Suddenly i got two calls, each time when i did the transfer. I didnt pick up but after checking the numbers(tel.search.ch) they seems to be from PostFinance Call Center.
Is it not allowed to do transfer between own accounts at different Swiss banks? Or the amount is too high?
What are your experience?
Thankyou
Well money laundering is not allowed even if it is under 10k, so you can get a call relating to any amount even if it is only 5 Francs. Then there is the banks efforts to prevent fraud, so they will call you on any unusual account activity and so.

Best to answer your phone to ensure a successful transfer.
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