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| I would switch to a real bank. I know of several people and multiple articles complaining about Post Finance and its business practices, or lack thereof. | |
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I am one of the complainers. Opened an account the 20th of June, asked for T&C. They told me, I agreed, signed contract, received contract paper including the T&C for the account, transferred money through the e-app.
One week later 28th of June, they send a post- letter stating that from 1st of July, T&C change, including negative interest rates, increased monthly fee costs, and what-not.
It took me -20 seconds to go to the PostFinance, scream at the cashier for 20 minutes with the letter (obviously, telling her that it was nothing personal, it was against these scavenger's business practices), and close my account with them.
I am still battling with them to get back about 70 CHF on ' charged fees'. As a matter of principle, i will take the case to the Ombudsman.
As stated by EF'ers above, dont' go there -- go to a real bank.