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  #41  
Old 18.08.2011, 23:25
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Re: ATM machine makes off with my money

If it comes to money ,always grab it right away as fast as you can ,like shoot first and ask questions after
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  #42  
Old 19.08.2011, 07:28
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Re: ATM machine makes off with my money

Update: Went to the bank explained the situation. They looked it up and I found out that they had reimbursed the 2000 euros in August. So it didnt show up on the July statement. But the money is back
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  #43  
Old 19.08.2011, 07:41
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Re: ATM machine makes off with my money

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Update: Went to the bank explained the situation. They looked it up and I found out that they had reimbursed the 2000 euros in August. So it didnt show up on the July statement. But the money is back

I take it you went and not the wife.
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  #44  
Old 19.08.2011, 08:37
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Re: ATM machine makes off with my money

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Complain all you want. The bank will tell you the ATM does not malfunction like that.
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Update: Went to the bank explained the situation. They looked it up and I found out that they had reimbursed the 2000 euros in August. So it didnt show up on the July statement. But the money is back
I rest my case...
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Old 19.08.2011, 09:02
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Re: ATM machine makes off with my money

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Update: Went to the bank explained the situation. They looked it up and I found out that they had reimbursed the 2000 euros in August. So it didnt show up on the July statement. But the money is back
Happened twice to me here, first time (had only been here a few months) I took the card and walked off without taking the money (as you do); some guy saw the situation, took the money called after me and gave it to me - very honourable indeed !

Second time, the machine withdrew the money (can't remember what the exact situation as to why this happened; but anyway..) and my account showed the withdrawal, and also the resulting credit back. No issues.

Third time was in Mozambique (Cahora Bassa); took out 3,000,000 'units' of the local currency with Visa (about 100CHF), but received only a reciept; the bank who owned the ATM (same building) were not particuarly interested in my plight/didn't believe me. Never received a refund and couldn't do much else, really. I subsequently forgot, only remembering this again a year later, but the moment had passed for complaining.

It's only ever been 100CHF or so, but if it was more money (few hundred), then I would not be so passive !

Cheers,
Chris
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