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Old 09.10.2009, 19:07
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Has anyone ever been charged incorrectly for import tax and managed to get a refund?

I picked up a letter at the PO today, for which I have paid 25chf in import tax. The item, however, is just a recording onto a blank disk of some episodes of Postman Pat! (for my son I hasten to add) and recorded by my dad back in the UK. The letter was clearly marked as a gift with a value of 50p and my understanding is that gifts of less than 100chf should not be subject to charges. I also notice they originally stuck the green 'all-clear' label on the enevelope but then changed their minds and covered it up with the red one I'm drafting a letter to Swisspost as we speak and just wondered if anyone had ever been successful in getting their money back and if mistakes are a regular occurence?!
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Old 09.10.2009, 19:10
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Re: Has anyone ever been charged incorrectly for import tax and managed to get a refu

Yes, I complained and got a refund. Gave them some evidence it was a gift. As they charged me an admin fee I also charged them one for all my time/agro, letter / postage of the same amount as they charged but only got the tax refunded.
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Old 09.10.2009, 20:09
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Re: Has anyone ever been charged incorrectly for import tax and managed to get a refu

I would guess that maybe they mistook 50p for 50pounds (would work out about right for the amount they charged you)?
I complained about tax charges on a gift and wasn't charged but I didn't accept it at the post office. In the end it went back to customs and was re-delivered to me with no charge. I had to fight for it though.
Good luck!
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Old 12.10.2009, 14:27
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Re: Has anyone ever been charged incorrectly for import tax and managed to get a refu

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I would guess that maybe they mistook 50p for 50pounds (would work out about right for the amount they charged you)?
Next time use the "" symbol to be on the safe side, as in "Value=1"
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