How do I unblock my postfinance card?

#1 20.10.2009, 12:22

Hi all,

Stupidly, I entered my pin wrong 3 times with my postfinance card (it's new), and now the card is blocked, so I can't sort anything out with my card at the moment via the internet... or use it at all.

I am currently in the UK, and will not be back in Switzerland for at least 2months, but need to sort it out soon because I'm under 0 becuase I haven't put anything in to it yet, and they charge per year and don't want to getting charges whilst I'm not even there!

Does anybody knnow how to sort this out without going into SwissPost??

Thanks

Yasmine

jrspet · #2 20.10.2009, 12:25

Source:

	Quote:
	Please note:If you enter your security elements incorrectly three times, access to your e-finance account will automatically be blocked. The block can only be lifted again by PostFinance. For this purpose please get in touch with your contact person or, outside office hours, call 0848 888 710. For calls from abroad, please dial the following number: + 41 848 888 710 (opening hours: 6 a.m. – midnight).

I know this is for E-finance. Might be worth it to call about the Postfinance Card issue.
Good luck.

aki · #3 20.10.2009, 12:26

	Quote:	yasmina
	Hi all, Stupidly, I entered my pin wrong 3 times with my postfinance card (it's new), and now the card is blocked, so I can't sort anything out with my card at the moment via the internet... or use it at all. I am currently in the UK, and will not be back in Switzerland for at least 2months, but need to sort it out soon because I'm under 0 becuase I haven't put anything in to it yet, and they charge per year and don't want to getting charges whilst I'm not even there! Does anybody knnow how to sort this out without going into SwissPost?? Thanks Yasmine

You do not have to go to Swisspost. You need to get their contact info from their homepage, call them, they will ask you a few security questions and then will un-block it.

Good luck,

roadrabbit · #4 15.07.2018, 05:02

Postfinance cannot unblock your card.
They have to send you a new one.

Apparently they use TNT courier services.

https://www.tnt.com/express/de_ch/site/ship-now.html