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Old 19.10.2012, 14:34
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FAQ : Forgotten Password

If you have forgotten your password and can't log in then follow the steps below



From the forum main pages, click the "Log in" button without entering a name or password
faq-forgotten-password-apwd1.jpg



On the following screen click the forgotten password link
faq-forgotten-password-apwd2.jpg



On the password recovery form enter
- The Email address you registered with
- The two 'CAPTCHA' words separated by a space (case sensitive)
and click the button
faq-forgotten-password-apwd3.jpg



You will receive an email with a link to reset your password.
Click the link (or copy/paste it into your browser if this doesn't work)
faq-forgotten-password-apwd4.jpg



A message will be displayed confirming that your password has been reset and mailed to you.
faq-forgotten-password-apwd5.jpg



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Old 19.10.2012, 14:41
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Re: FAQ : Forgotten Password

You will receive an email containing your new system generated password
Follow the link in the email to reset your password
faq-forgotten-password-apwd6.jpg


Log in using the user name and password from the email


Change the sytem generated password to your chosen password in the change password screen
faq-forgotten-password-apwd7.jpg




If you choose not to change your password at this time, or you want to change your password again later then you can change it at any time here

http://www.englishforum.ch/profile.php?do=editpassword
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