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Old 27.06.2015, 10:40
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Request for addition to Marketplace rules

Since the roolz state that sellers must include the location of an item in the thread title, could we add that potential buyers must check that they are prepared to travel to that location BEFORE they reserve items?

4 times in the last month it's happened to me that someone reserved an item, then decided it was too far once I gave them the collection address. Quite aside from the bad manners, I really don't like giving out a collection address at the end of a negotiation only to have some stranger pull out of the deal and be in possession of that address, it's a security concern.

Nobody minds reservations being cancelled because of changed circumstances or as a result of new information, but something that could easily be checked beforehand is different. I'm also not talking about an obligation to buy the item, so long as someone actually turns up to inspect it and doesn't just say, "oh sorry, it's too far". Surely that's what Google maps is for?
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Old 27.06.2015, 12:37
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Re: Request for addition to Marketplace rules

I'll be honest - You're one of the few people who puts the location in the title, even though it's mentioned in the rules. I used to add it but got fed up with how much time it took.

I don't know why folks that are interested in selling or giving things away can't make it easy on the buyers by providing basics like location or dimensions of large pieces of furniture.

At the same time, buyers can also be a bit lazy. They don't check locations, forget to verify if the size of an item, ask for delivery from far away, etc. Adding the rule you suggest sounds nice, but it's pretty hard to enforce.

Instead, you may wish to check the user's profile before responding to see if the potential buyer is anywhere near you. Or in your first reply, remind them of your rough location (a link to the Google map pin for Richterswil wouldn't hurt) and ask them if they're still interested now that it's clear where you're located.

That's just my 2 Rp for a Saturday morning.
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Old 27.06.2015, 12:48
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Re: Request for addition to Marketplace rules

Take a deposit before reserving. Also mention location multiple times in discussions
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Old 27.06.2015, 13:04
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Re: Request for addition to Marketplace rules

I understand the issue and it's a pain, but realistically we can't enforce any rules on buyers. With the rules we have for sellers we can edit or delete posts breaking the rules.

If you're suggesting we give out warnings or bans, then that's really beyond the scope of the mods. The marketplace was intended as a small side section to the forum's core purpose, yet it's pretty much become the busiest and most labour intensive part of the site. If we were also to act as arbiters in disputes, then it'd become unworkable.

Personally, I'd like to see the Marketplace sections close. There are sites that are much better suited for buying and selling because that's their specialty. They give a much better experience for both buyer and seller than EF (or Facebook) could ever do. The problem is that they tend to charge for that extra service.
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Old 27.06.2015, 13:08
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Re: Request for addition to Marketplace rules

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4 times in the last month it's happened to me that someone reserved an item, then decided it was too far once I gave them the collection address. Quite aside from the bad manners, I really don't like giving out a collection address at the end of a negotiation only to have some stranger pull out of the deal and be in possession of that address, it's a security concern.
I don't know what your location is, but having been a buyer many times and not having a car, being able to get somewhere by public transport is important. So if somebody states Zürich or Bern but it turns out they are out in the deepest sticks and I need to catch three buses and spend 2 hours to get there, even if that part of the sticks is officially Zürich or Bern, I think that is a legitimate reason to withdraw as I have been mislead. The seller does not need provide a complete address but if a location has accessibility issues this needs to be said. Something likes "within 10 minutes of HB by tram" can help clarify such things wonderfully. If somebody believes that an old farmhouse in Hinertüpfelihofen is just as much Zürich as Bahnhofstrasse is, they may be technically right but it is misleading to others.
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Old 27.06.2015, 13:31
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Re: Request for addition to Marketplace rules

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I don't know what your location is, but having been a buyer many times and not having a car, being able to get somewhere by public transport is important. So if somebody states Zuerich or Bern but it turns out they are out in the deepest sticks and I need to catch three buses and spend 2 hours to get there, even if that part of the sticks is officially Zuerich or Bern, I think that is a legitimate reason to withdraw as I have been mislead.
Well yes, but in such a situation where it's your own mobility that's limited surely you'd want to find out whether you could pick it up before 'reserving' it wouldn't you? I mean, sending a PM saying "I'd like to reserve X if I can get to you, where exactly are you?" isn't exactly rocket science.

To me it's pretty clear - sellers and buyers seem so often to miss the bleedin' obvious in their posts, I do sometimes wonder about their apparent lack of common sense.
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Old 27.06.2015, 18:39
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Re: Request for addition to Marketplace rules

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I don't know what your location is
And there you prove exactly my point! My location is very clear in my profile and hence on every post. Even if I didn't put it in the title of my selling/giving away threads. Which I do.

I'm not asking for enforcement, clearly that's fairly impractical. But just a line in the rules asking people to check the location on Google maps might just raise awareness of what should be bleedin' obvious.

I don't know about closing the Marketplace threads altogether, but to be honest I'm never again going to bother posting free stuff. I don't need the hassle of - frankly - intelligent people being daft. Henceforth it's all going on the street with a Gratis sign on it
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Old 27.06.2015, 19:11
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Re: Request for addition to Marketplace rules

Even if you do put your location in, and write that buyer must collect, people will still reserve stuff and ask if you can drop it off in some suburb in Zurich which, for me at least, would be a two hour round trip - for a 10 CHF item...
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Old 29.06.2015, 11:35
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Re: Request for addition to Marketplace rules

If people live in difficult locations they might consider offering to meet up in some sane and mutually acceptable location. That's not the same as delivering to any Zürich suburb, but if you live in an far-flung and inaccessible corner of Richterswil, arranging a handover meeting say at Richterswil Bahnhof might sound like a fair compromise.

Just stating the name of the town is not sufficient information in my view.

I've bought lots of stuff on Ricardo and arranging a reasonable meeting place never seems to have been an insurmountable issue. On the EF it has.

I'm even prepared to pay people to deliver if I really want the item. It's not as if I'm asking for anything for free.
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Old 29.06.2015, 12:21
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Re: Request for addition to Marketplace rules

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And there you prove exactly my point! My location is very clear in my profile and hence on every post. Even if I didn't put it in the title of my selling/giving away threads. Which I do.

I'm not asking for enforcement, clearly that's fairly impractical. But just a line in the rules asking people to check the location on Google maps might just raise awareness of what should be bleedin' obvious.

I don't know about closing the Marketplace threads altogether, but to be honest I'm never again going to bother posting free stuff. I don't need the hassle of - frankly - intelligent people being daft. Henceforth it's all going on the street with a Gratis sign on it
This could easily be solved by the seller including a Google map link IN THE AD linking to somewhere in your close vicinity, but not giving your exact address (local supermarket or post office or anything). The people can then click the link before reserving and find out to a reasonable level where you are located, without needing to reserve and then wait until they get your exact address to know if they really can go or not.

Last edited by Richdog; 29.06.2015 at 14:06.
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Old 29.06.2015, 13:52
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Re: Request for addition to Marketplace rules

Just provide post code and commune, for example 1003 Lausanne. Put that in google map, and it will mark the area for you
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