Not receiving email notifications

#1 14.08.2018, 11:39

Ever since I changed my email address some time ago, I am not receiving any notifications (e.g. of pm's, or subscribed threads).

I am sure that they are not caught by spam filters, that the email address is correct, and that the options are set to send me notifications.

Any ideas here? Am reluctant to close and open a new account.

3Wishes · #2 14.08.2018, 12:48

Everything I can see looks okay. Can you please PM me with the e-mail address you think is correct, just to double-check?

AmericanEagle · #3 17.04.2020, 20:24

I think I am having the same issue. For example, I replied to a thread yesterday. Today, I see there was multiple replies but I never received a notification. Does anyone know why? Can someone help me?

3Wishes · #4 17.04.2020, 21:09

	Quote:	AmericanEagle
	I think I am having the same issue. For example, I replied to a thread yesterday. Today, I see there was multiple replies but I never received a notification. Does anyone know why? Can someone help me?

Looks like you're set to subscribe to threads but without notifications. Would you like to receive notifications? Let me know.

Keep in mind that if you become very active and post on a lot of threads, at some point those emails could start to annoy you and you might want to change back.

Medea Fleecestealer · #5 17.04.2020, 21:12

Been this way for me for a long time. Not sure if it's a problem here or with my Thunderbird setup since I managed to have 2 copies of the same account.

One no longer receives anything, the other I get the occasional notification from here and other websites, but instant and all notifications - forget it.

roegner · #6 17.04.2020, 21:13

Some providers do not work here. I had an email address with a german provider (web.de) and that never got me any notifications. So it could be the provider you are using?

If you can let us know what provider we can have a look

3Wishes · #7 17.04.2020, 21:15

	Quote:	Medea Fleecestealer
	Been this way for me for a long time. Not sure if it's a problem here or with my Thunderbird setup since I managed to have 2 copies of the same account. One no longer receives anything, the other I get the occasional notification from here and other websites, but instant and all notifications - forget it.

You're set to receive instant emails. Feel free to PM me with your email address if you want me to verify it's going to the right place. If it's all correct I can ping EB and see if he can see anything more.

Medea Fleecestealer · #8 17.04.2020, 21:18

Swisscom internet for me. Mozilla Thunderbird for the e-mails.

Medea Fleecestealer · #9 27.02.2021, 18:23

Necroing since I've had nothing from EF since 18th February.

grumpygrapefruit · #10 27.02.2021, 20:34

I turned off email notifications years ago, why would I want dozens of emails a day telling me someone has replied to one thread that I'm subscribed to? I can see all of those when I look at the Control Panel.

#11 27.02.2021, 21:03

	Quote:	Medea Fleecestealer
	Necroing since I've had nothing from EF since 18th February.

A quick look at your preferences gives one possible reason:

Medea Fleecestealer · #12 28.02.2021, 09:18

What the? How did they get turned off? I haven't touched my settings in years.

Thanks Ace1. Put them back on again and hopefully that's solved it.

fatmanfilms · #13 28.02.2021, 11:08

	Quote:	Medea Fleecestealer
	What the? How did they get turned off? I haven't touched my settings in years. Thanks Ace1. Put them back on again and hopefully that's solved it.

I also stopped receiving emails a few months ago, so clearly somebody has been 'fixing' stuff. Where are the preferences? I don't see anything on my control panel or anywhere else.

Medea Fleecestealer · #14 28.02.2021, 11:24

	Quote:	fatmanfilms
	I also stopped receiving emails a few months ago, so clearly somebody has been 'fixing' stuff. Where are the preferences? I don't see anything on my control panel or anywhere else.

Under Options in the Control Panel.