Go Back   English Forum Switzerland > Support > Support > Forum support  
Reply
 
Thread Tools Display Modes
  #21  
Old 15.04.2021, 22:07
nickatbasel's Avatar
Mod, Chips and Mushy Peas
 
Join Date: Sep 2006
Location: Albisrieden
Posts: 5,382
Groaned at 165 Times in 103 Posts
Thanked 8,569 Times in 3,177 Posts
nickatbasel has a reputation beyond reputenickatbasel has a reputation beyond reputenickatbasel has a reputation beyond reputenickatbasel has a reputation beyond reputenickatbasel has a reputation beyond reputenickatbasel has a reputation beyond repute
Re: Thoughts on changing the "Complaints Corner" to also include positive experiences

Quote:
View Post
Personally, I would complain if someone were to do that.

Tom
They need another forum - complaints about compliments corner.
Reply With Quote
This user would like to thank nickatbasel for this useful post:
  #22  
Old 15.04.2021, 22:15
Th3Alchemist's Avatar
Forum Veteran
 
Join Date: Dec 2013
Location: ZG & GR
Posts: 674
Groaned at 4 Times in 3 Posts
Thanked 914 Times in 343 Posts
Th3Alchemist has a reputation beyond reputeTh3Alchemist has a reputation beyond reputeTh3Alchemist has a reputation beyond reputeTh3Alchemist has a reputation beyond repute
Re: Thoughts on changing the "Complaints Corner" to also include positive experiences

Tryed before
Reply With Quote
The following 2 users would like to thank Th3Alchemist for this useful post:
  #23  
Old 15.04.2021, 22:30
st2lemans's Avatar
Forum Legend
 
Join Date: Dec 2010
Location: Lugano
Posts: 32,516
Groaned at 2,578 Times in 1,840 Posts
Thanked 39,652 Times in 18,690 Posts
st2lemans has a reputation beyond reputest2lemans has a reputation beyond reputest2lemans has a reputation beyond reputest2lemans has a reputation beyond reputest2lemans has a reputation beyond reputest2lemans has a reputation beyond repute
Re: Thoughts on changing the "Complaints Corner" to also include positive experiences

Quote:
View Post
They need another forum - complaints about compliments corner.
Wouldn't that be complaints about off topic stuff in the complaints corner?

Tom
Reply With Quote
  #24  
Old 16.04.2021, 15:43
nickatbasel's Avatar
Mod, Chips and Mushy Peas
 
Join Date: Sep 2006
Location: Albisrieden
Posts: 5,382
Groaned at 165 Times in 103 Posts
Thanked 8,569 Times in 3,177 Posts
nickatbasel has a reputation beyond reputenickatbasel has a reputation beyond reputenickatbasel has a reputation beyond reputenickatbasel has a reputation beyond reputenickatbasel has a reputation beyond reputenickatbasel has a reputation beyond repute
Re: Thoughts on changing the "Complaints Corner" to also include positive experiences

Quote:
View Post
Wouldn't that be complaints about off topic stuff in the complaints corner?
Or just a "lose the will to live" corner
Reply With Quote
This user would like to thank nickatbasel for this useful post:
  #25  
Old 16.04.2021, 16:27
Castro's Avatar
la mod
 
Join Date: Nov 2007
Location: ZG
Posts: 5,730
Groaned at 126 Times in 102 Posts
Thanked 17,262 Times in 5,480 Posts
Castro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond reputeCastro has a reputation beyond repute
Re: Thoughts on changing the "Complaints Corner" to also include positive experiences

Quote:
View Post
I was wondering if what people thought on making the "Complaints Corner" a place where we can also give good feedback and shout-outs to stores or businesses or services to help steer people towards good stuff.

Sure, it's useful to read negative feedback about business and services etc and I wouldn't want to change that, but it would also be cool if the section allowed some positive recommendations too.
TBH I'm unlikely to care or be swayed by positive reviews since I expect that. Retailers are having to become increasingly competitive and customer focused in order to survive. That may have not been the case 10 years ago when they had their cosy little monopolies, but it seems that way now.

What does interest me are the negative reviews and more importantly how they were handled. So if emails aren't being answered, staff are abusive and rude or refunds take months to arrive then I'm not touching that with a barge poll, no matter how many positive reviews they have.
Reply With Quote
The following 2 users would like to thank Castro for this useful post:
  #26  
Old 16.04.2021, 17:14
Guest
 
Posts: n/a
Re: Thoughts on changing the "Complaints Corner" to also include positive experiences

Quote:
View Post
Coming from reddit for berlin and germany, I actually find this forum very nice, cozy and friendly place, believe it or not
TBH I think it's pretty nice compared with almost any other forum/discussion group I've used over the last 30 years. Yes, sometimes a few users get out of hand, but we try to act, when our hands are not tied, to stop it. Conversely, a few users, particularly new or very occasional users, can be over-sensitive to criticism, but then some of them throw a hissy-fit and get aggressive to other users.

There's no easy-win, and we're (the mod team, that is) often criticised for too little or too much intervention, but I think the fact that we're attacked from both sides shows that we must be managing to generally keep on treading a middle line, as it were.
Reply With Quote
This user would like to thank for this useful post:
  #27  
Old 16.04.2021, 17:17
curley's Avatar
Forum Legend
 
Join Date: Oct 2006
Location: canton ZH
Posts: 13,131
Groaned at 218 Times in 182 Posts
Thanked 15,264 Times in 7,847 Posts
curley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond reputecurley has a reputation beyond repute
Re: Thoughts on changing the "Complaints Corner" to also include positive experiences

Quote:
TBH I think it's pretty nice compared with almost any other forum/discussion group I've used over the last 30 years. Yes, sometimes a few users get out of hand, but we try to act, when our hands are not tied, to stop it. Conversely, a few users, particularly new or very occasional users, can be over-sensitive to criticism, but then some of them throw a hissy-fit and get aggressive to other users.

There's no easy-win, and we're (the mod team, that is) often criticised for too little or too much intervention, but I think the fact that we're attacked from both sides shows that we must be managing to generally keep on treading a middle line, as it were.
Interesting bit.
Reply With Quote
  #28  
Old 16.04.2021, 17:56
fatmanfilms's Avatar
Forum Legend
 
Join Date: Apr 2010
Location: Verbier
Posts: 21,376
Groaned at 461 Times in 352 Posts
Thanked 23,091 Times in 11,824 Posts
fatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond reputefatmanfilms has a reputation beyond repute
Re: Thoughts on changing the "Complaints Corner" to also include positive experiences

Quote:
View Post
Interesting bit.
More common than you think in C.H.
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Personal Liability Insurance-"Driving 3rd party vehicles"-does it include rental car? YZF Insurance 1 16.08.2018 07:35
Changing from tax "at source" to "ordinary" - what to expect & when kiwigeek Finance/banking/taxation 4 23.11.2011 11:25
"World's 50 Best Restaurants" include 2 from Switzerland vwild1 Entertainment & dining 12 19.04.2011 12:37
The "Find Richdog An Oak Corner Desk" Challenge (Warning: for bored people only) Chuff General off-topic 22 22.06.2009 12:55
"Positive Deviant Network" ?? Uncle GroOve General off-topic 2 14.01.2009 16:24


All times are GMT +2. The time now is 06:26.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2022, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0