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Old 27.09.2011, 22:09
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Printer installation =>Computer data lost :-(

Oh dear, I wish I had trusted myself. The salesperson at Media Mart told me to insert the CD BEFORE connecting the USB of the new printer, but when my 22 year old assistant insisted to know how to install a printer, I stood back, as she took over. When the computer suddenly would not respond, she followed the prompts and inserted the recovery CD and..........yep.....nothing....blank computer....

Fortunately, there are back up files. Unfortunately, I have not been around for two weeks, which means two weeks of no back up.

I only have ME to blame. Why did I let a young woman intimidate me? Hmmm
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Old 27.09.2011, 22:41
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Re: Printer installation =>Computer data lost :-(

Susan, that doesn't sound right.
It's the first time I've heard anything like that.
Don't think the printer CD is to blame.
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Old 27.09.2011, 22:51
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Re: Printer installation =>Computer data lost :-(

Nothing to do with not inserting the printer cd, just coincidence.

shouldn't have followed recovery the prompts though, it is best to try restarting normally first, reboot windows (ignore the system recovery prompts and select start windows normally) it usually will be fine.

Depending how the recovery works it may or may not have written over your data files
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Old 29.09.2011, 11:10
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Re: Printer installation =>Computer data lost :-(

Indeed, I think it was a series of unfortunate decisions, which were precipitated by the installation and the prompts. In any case, it is a BIG mess and I wish we had been more consequent about the back up.

Thanks for your comments.
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Old 29.09.2011, 11:15
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Re: Printer installation =>Computer data lost :-(

The fault is from the assistant using the recovery disk.

Unless you are using an old operating system there is no need to put the cd in first. vista/W7 etc will recognise the printer and the drivers are normally built into the printer so its transferred anyway.
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Old 29.09.2011, 11:17
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Re: Printer installation =>Computer data lost :-(

oh dear, usually the recovery disc just wipes the pc and starts again, unless your 100% sure your pc is FUBAR'ed then never stick the recovery disc in.

Lesson learnt the hard way
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