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Old 04.11.2011, 22:17
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Help! Problems installing Windows

Hi

I'm hoping someone can help us. My husband and I are almost computer illiterate . He was recently given an old laptop from work but the computer people there uninstalled microsoft office. We thought we had windows vista and we purchased Microsoft office home and student 2010, but then when we tried to install it and it didn't work, we realised that we actually had windows vista business, and seemingly the two are not compatible.

We have thought about keeping the office software, and purchasing a new vista basic edition. While it's a pity to spend money on this, we are more concerned that we will have difficulties getting rid of the old vista business to install the new vista basic home edition.

Otherwise, is there another office software we should buy to install. And then maybe we should just sell on the office home and student 2010.

Any ideas gratefully accepted! I know this will sound foolish to those more computer literate than us..
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Old 04.11.2011, 22:25
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Re: Help!; Problems installing windows

Shouldn't be a compatibility issue between Vista and office 2010, unless you have a 64-bit version of Vista and 32-bit version of office or vice-versa
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Old 04.11.2011, 22:33
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Re: Help!; Problems installing windows

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Shouldn't be a compatibility issue between Vista and office 2010, unless you have a 64-bit version of Vista and 32-bit version of office or vice-versa
I'm not a true techie... I think the 32bit Office 2010 should run OK on Vista 64, but NOT the other way around. If you have Office 2010 64, you will need Vista 64.
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Old 04.11.2011, 22:59
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Re: Help!; Problems installing windows

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Hi

I'm hoping someone can help us. My husband and I are almost computer illiterate . He was recently given an old laptop from work but the computer people there uninstalled microsoft office. We thought we had windows vista and we purchased Microsoft office home and student 2010, but then when we tried to install it and it didn't work, we realised that we actually had windows vista business, and seemingly the two are not compatible.

We have thought about keeping the office software, and purchasing a new vista basic edition. While it's a pity to spend money on this, we are more concerned that we will have difficulties getting rid of the old vista business to install the new vista basic home edition.

Otherwise, is there another office software we should buy to install. And then maybe we should just sell on the office home and student 2010.

Any ideas gratefully accepted! I know this will sound foolish to those more computer literate than us..
Sell it and use the proceeds towards purchasing a Mac. In fact, we are selling our iMac so if you're interested let me know.
Trust me, from one un-"computer person" to another, do this and save yourself a ton of money and headaches in the future.
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Old 04.11.2011, 23:45
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Re: Help!; Problems installing windows

Hi,thanks for replying. I can see the new home office package says it's compatible with 32-bit or 64-bit os, but how do I find out which I have on my computer? It says compatible with windows xp and windows vista etc, but does not mention Windows Vista business..

Thanks for the offer for the mac, but we're not looking to change computer right now!

Any other advice anyone?
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Old 05.11.2011, 00:02
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Re: Help!; Problems installing windows

did you try to update windows?? If not, try "windows update" and install all the updates. Then try to install the new software.
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Old 05.11.2011, 00:28
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Re: Help!; Problems installing windows

To know if your windows is 32- or 64- bit. Right click on the "My computer" icon, then click "Properties". Under "System" it should be listed "System type" which is either 32- or 64-bit.

If the office you have says it is compatible with Windows Vista, then it does not matter which edition you have. It should work with all
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Old 05.11.2011, 01:30
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Re: Help!; Problems installing windows

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Otherwise, is there another office software we should buy to install. And then maybe we should just sell on the office home and student 2010.

Any ideas gratefully accepted! I know this will sound foolish to those more computer literate than us..
A free alternative is to download and install Open Office.org. It's M$ Office compatible, and works on all Windows platforms.

http://www.openoffice.org/
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Old 06.11.2011, 21:27
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Re: Help!; Problems installing windows

Thanks everyone
We've been out all weekend, but will try these ideas. Here's hoping..
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Old 06.11.2011, 21:46
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Re: Help!; Problems installing windows

First of all: Format the computer and delete Vista. Things will be easier

Nothing else to add as im not a techie either. Good advice on the forum though. Good luck
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Old 06.11.2011, 22:39
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Re: Help! Problems installing Windows

I have Office 2010 on both 32 and 64 bit machines. Office 2010 32-bit is recommended for running on 64 bit machines anyway. I'm kind of in agreement with Gata. Reformat the harddrive - install Windows 7, then install Office.

Vista is an abomination.
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Old 07.11.2011, 09:46
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Re: Help! Problems installing Windows

Thanks so much to everyone who answered. We hadn't seen the last two answers last night when we checked the os (32 bit) and then looked for an upgrade. Were a bit surprised when we noticed that they were asking for upgrade to vista ultimate. We looked at the software box again and noted that it said compatible with Windows Vista with SP1. We then managed to upgrade to that for free, and then we were able to install the new software. We never would have thought of that without being told to upgrade. Thanks to everyone, we now have our office installed, and no extra cost. I'm really happy.
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