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Old 30.12.2012, 21:29
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Problem with TomTom Start 25

I am having a very frustrating problem with my TomTom Start 25. Earlier in the year I was driving through Sicily and a message flashed up to say that the battery was low, before the TomTom died (even though it was connected to the charger via the cigarette lighter).

This time I charged the unit up via the cable to my laptop for 12 hours before embarking on my journey and the same happened, within an hour of driving. Also, there is nothing to indicate on the unit that it is actually charging ... has anyone else encountered this problem or do I just have a faulty unit?
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Old 30.12.2012, 21:31
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Re: Problem with TomTom Start 25

It seems that the battery is completely dead. How old is the unit?
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Old 30.12.2012, 23:30
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Re: Problem with TomTom Start 25

Yes, I agree, but it is less than one year old
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Old 30.12.2012, 23:37
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Re: Problem with TomTom Start 25

does your charger work and does the socket work... ?
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Old 30.12.2012, 23:44
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Re: Problem with TomTom Start 25

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does your charger work and does the socket work... ?
Well, this is what I can't work out. When I attach the unit to my laptop to charge it, nothing appears on the unit to say that it is charging and I am not sure if this is usual or not. Also, when I insert the black connector into the cigarette lighter the green light comes on, which would signify that it is working, but it does not appear to charge the unit.
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Old 30.12.2012, 23:46
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Re: Problem with TomTom Start 25

mmm then i would say its a unit fault.
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Old 30.12.2012, 23:48
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Re: Problem with TomTom Start 25

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mmm then i would say its a unit fault.
Yes, it would appear so. Thanks. I will return it to the supplier.
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