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  #41  
Old 04.02.2021, 19:24
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Re: communication technique

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Remember that a person's name is to that person the sweetest and most important sound in any language.

How to Win Friends and Influence People, Dale Carnegie

https://www.amazon.com/How-Win-Frien.../dp/0671027034
It is good, on principle. Once per a discourse. When you need a bit of something you cannot just deliberately add kilos of it at every occasion. That's super clumsy and very wrong. In fact that it's so the opposite of "feeling personal" that it looks like the boss did it on purpose to show the upper hand, a solid power trip.

I wouldn't react.

Your member name is interesting, neutralname.
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  #42  
Old 05.02.2021, 14:53
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Re: communication technique

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Hi All
I have had yesterday a 1to1 discussion with my manager and he used a very annoying technique of communication with me.
In almost every sentence he used my name. This pissed me off and after the half of the discussion he lost me.
What is the name of such technique? I assume is a communication strategy with a particular objective. However i couldnt find a name for it and i am really curious to find the countermeasures.
Thank you for any suggestion/idea

\
It makes me cross too.

Sadly, it's a thing. Dunno what it's called but I did some CPD recently where it was recommended. I demonstrated how annoying it was - ASITUS style - and.... made my point.

I think, as ever, it's a generic tool designed to support new/unconfident managers/tutors who haven't yet worked out how many other, better, ways there are to engage with an audience. A one-size-fits-no-one deal.
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  #43  
Old 05.02.2021, 15:51
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Re: communication technique

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Is Dale Carnegie still popular/read? I have read his book in uni and wasn't impressed. One needs an infinite patience to wax lyrical about the sensibilities of various people in order to gain access or win their confidence. I'm more in favour of polite, gentle but down-to-earth approach.

It might be [a good idea to use someone's name], but no-one wants to hear it every 2 seconds.
Yes, as far as I know Dale Carnegie is still used. Unfortunately, it seems to have been wrongully appropriated and reduced, in management training courses, to silly quick-learn habits like the annoying technique of over-using a person's name.

Here are the chapter titles, showing that Carnegie's concept spanned so much more. It was, to a large part, about developing empathy. And obviously, doing something that is plainly annoying the conversation partner, but not noticing it, or knowing it and doing it anyway, is the opposite of empathy.

https://www.englishforum.ch/general-...-carnegie.html

Last edited by doropfiz; 05.02.2021 at 16:51.
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  #44  
Old 05.02.2021, 17:07
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Re: communication technique

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Makes no sense. It's your name, why shouldn't they use it?

Or is it perhaps the message itself that's pissing you off? There's more to this than you're letting on, I feel.
Wasn't there once a movie bout a guy with the unfortunate name of Gaylord Fecker. I can imagine that using such a name too ften might count as aggression.

We used to have a lady in the office called Siri and I sometimes felt awkward using her name, especially when asking her to do something for me.
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  #45  
Old 05.02.2021, 17:15
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Re: communication technique

Focker: https://www.imdb.com/title/tt0290002/
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  #46  
Old 05.02.2021, 17:45
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Re: communication technique

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Carnegie's concept spanned so much more. It was, to a large part, about developing empathy. And obviously, doing something that is plainly annoying the conversation partner, but not noticing it, or knowing it and doing it anyway, is the opposite of empathy.
Or in other terms - developing tact and diplomacy. I didn't dislike his book, I still have it somewhere in my library btw, but thought some things are a bit exaggerated. Wouldn't have thought there are people who apply his "precepts" so...literally.
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  #47  
Old 05.02.2021, 17:49
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Re: communication technique

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Hi All
I have had yesterday a 1to1 discussion with my manager and he used a very annoying technique of communication with me.
In almost every sentence he used my name. This pissed me off and after the half of the discussion he lost me.
What is the name of such technique? I assume is a communication strategy with a particular objective. However i couldnt find a name for it and i am really curious to find the countermeasures.
Thank you for any suggestion/idea

\
Are you doing homework on comm strategies?
https://www.englishforum.ch/general-...ml#post3232196 Just out of interest..
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  #48  
Old 05.02.2021, 18:08
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Re: communication technique

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It makes me cross too.

Sadly, it's a thing. Dunno what it's called but I did some CPD recently where it was recommended. I demonstrated how annoying it was - ASITUS style - and.... made my point.

I think, as ever, it's a generic tool designed to support new/unconfident managers/tutors who haven't yet worked out how many other, better, ways there are to engage with an audience. A one-size-fits-no-one deal.
Precisely. I hope OP's boss is just uhm - socially unaware, not downright mean.
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  #49  
Old 05.02.2021, 21:02
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Re: communication technique

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Are you doing homework on comm strategies?
https://www.englishforum.ch/general-...ml#post3232196 Just out of interest..
Well observed.
Guess OP lost the documentation to the communication seminaries () he did years ago.
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  #50  
Old 05.02.2021, 21:12
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Re: communication technique

We could add a lot more..



I lost the documentation...from that seminar (lol) hahahahaha
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