Hello all,
I was wondering if somebody out there knew who to complain to if the company looking after the apartments does not respond to safety issue. Is there somewhere you can complain to like a ombudsman who deals with house safety.

The issue is we have rented an apartment with a fireplace and the fireplace is just smoking the house within. We complain someone came to clean the chimney but nothing has changed. It is now 2 months and nothing has happened many people in the building moved to these flats because of the fireplace and since they will not fix it what can we do?

any suggestions?

Have you written to them about the matter ? You might then wish to escalate it to the Renter's Association ( MV Zurich ) - they charge a consulting fee ( cheaper in the long term were you to join them as a member ). Best to have photographs / videos with date and time stamps imprinted to show the MV.

Adresse:
Mieterinnen- und Mieterverband Zürich
Tellstr. 31
Postfach 1949
8026 Zürich
E-Mail: info(at)mvzh.ch
(Keine Rechtsberatung über E-Mail)
Öffnungszeiten Sekretariat:
Mo–Fr 9–12 und 13.30–17h
Telefon: 044 296 90 20
Fax: 044 296 90 26

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