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Old 11.02.2011, 19:53
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Too Much Cleaning

Today my husband got a call at work from the apartment maintenance company. There's a leak in the cellar. Not good.

After some back and forth, we finally got a plumber in the house who replaced two washers and then told us the bad news. Due to the age of the grout, and because of the cleaning material, the grout is crumbling and allowing water to run behind the wall.

The wall is wet, which means replacing all the grout, maybe some extra work with the tiles. Plus there's water underneath, which we can see from the access panel, which is on the other side of the wall. So special company with special drying apparatus. Plus no use of the shower until the grout is replaced and dry (we have a second bathroom with a tub).

So, the moral of the story? Don't clean the shower. Or get something that doesn't have grout. Grr.

And we are so happy that we're changing maintenance companies. This one is useless. The plumber's great, probably because it's a local company and independent from the maintenance company.

And after everything's done (hopefully that's all that needs to be done), we get to have a nice discussion with said maintenance company about how much of this whole fiasco will be covered by the building insurance (we own) and how much we have to pay for ourselves.
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Old 11.02.2011, 21:11
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Re: Too Much Cleaning

Well that's a new one, too much cleaning. To be honest, unless you were using the equivalent of hydrochloric acid every week, sounds more like blame shifting to me.

Taking into consideration the supposed age factor and a "maintainance company" (that may or may not have been doing their job properly), I'd be inclined to get an independant in, to give a neutral assessment of the situation.

I'm interested to know what they mean by too much cleaning though, it just somehow doesn't compute, in this, the land of ferociously proud, putz frauen und männer.

I certainly wouldn't just accept that on it's own anyway, hope it works out and isn't too costly for you.
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Old 11.02.2011, 21:54
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Re: Too Much Cleaning

Must say I am a 'blade' fan for the shower- go a nice steel wide blade and last one in shower 'blades off' then quick buff with a cloth - takes 2 minutes, and shower never needs cleaning, no wear.
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Old 11.02.2011, 23:04
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Re: Too Much Cleaning

Wow, this blade thing sounds great. Where can I buy one?
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Old 11.02.2011, 23:13
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Re: Too Much Cleaning

Any 'quincaillerie' I imagine. Will have a French Google for 'lame pour douche' and get back to you.

Edit

www.grellor.com
essuie-glaces
raclette ā vitre CHF 9.95
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Old 12.02.2011, 00:01
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Re: Too Much Cleaning

Quote:
Must say I am a 'blade' fan for the shower- go a nice steel wide blade and last one in shower 'blades off' then quick buff with a cloth - takes 2 minutes, and shower never needs cleaning, no wear.
Well, a "blade" if one knows what it is ( blowed if I could find the thing on the site you gave ), is all very well, but that's not the point at this stage of the matter, it's already happened.

The point I think is more to do with how to proceed with the afore given prognosis.

Nobody will want to pay for it of course, but somebody has to.
I personally would get in touch with the insurance company at least and see what they have to say.

Just to add; I now saw that a "blade" is what I would call a rubber scraper, which I actually use, similar to what one may use to clean the car windscreen, very effective it's true.

Last edited by readysteadygo; 12.02.2011 at 00:12. Reason: Note added.
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Old 14.02.2011, 13:09
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Re: Too Much Cleaning

The saga continues.

The failing grout is not the cause of the leak. Neither is the shower fixture or the the sink next to it. There is nothing else on that wall. So the leak is either in the wall, or maybe even from our neighbor's upstairs. Since their bathroom was already checked and cleared, it could be their kitchen sink or dishwasher, which means it could be the pipes in their floor / our ceiling.

So this afternoon (hopefully) they will cut a hole into the wall to see if the leak is from one of those pipes (which go upstairs - there are three floors above us) or from the pipe itself.

And if it's from upstairs? Then the fun begins.

We also heard from two of our neighbors that they have also had leaks due to failing grout. Maybe 18 years is getting too close to the expected lifetime.
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Old 19.02.2011, 19:33
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Re: Too Much Cleaning

Finally dry (mostly).

Last Friday, the guy with a wonderful device determined that there was water in the wall behind our shower. Before that he went to the apartment on the first floor and determined there were no leaks.

Today we spoke with our neighbor who returned from vacation. She reported that she had specifically asked him if he wanted to see in the water distribution box. He said it was not necessary since his device said everything was dry.

Where was the leak? Yep. Exactly there. After a week's worry, hours of plumber's work, "expert" diagnosis, two holes in our kitchen wall, the leak was found in the most obvious place.

The costs will be covered by insurance. The annoyance isn't.
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