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Old 23.02.2011, 13:04
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Re: My deposit in danger?

After my first Swiss apartment and the hassle of the white glove move-out clean, I vowed to always pay a cleaning company to come and do the lot for me. Of course, they didn't do structural repairs or replace dishes, but I still found it a worthwhile endeavor.
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Old 24.02.2011, 12:50
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Re: My deposit in danger?

Definitely join a renters association. I did and they provide lawyers advice, someone to be present with you at closing inspection. Most importantly, they will be there for you to advise. I have a crazy landlady and I suspect trouble when I leave but will pay for my renters association to have someone with me.
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Old 28.02.2011, 10:02
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Re: My deposit in danger?

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What he said.

That said, I just got 100% of our deposit back after 6 years in one place... with 3 children... bit of a result that.
Just out of interest, what did you have to do to the apartment before you left?

We've given notice, and have been issued a bill for 1100.00 for cleaning, plus a load of other expectations. Servicing appliances - oven, washing machine, dryer, all of which are old. We're asked NOT to fill in holes in the wall, The apartment is supposed to be cleaned by us to a high level, yet we're paying a fortune for cleaning. Plus a few other things I can't remember off the top of my head.

I showed the letter to our Swiss neighbor who laughed at how ridiculous the expectations were.

I will probably get in touch with the Mieterverband, but just wondering what you had to do.
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Old 28.02.2011, 11:24
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Re: My deposit in danger?

Ok, yesterday was the day. We have clean the appartment to the highest level. And then we waited for the landlady to arrive without knowing what to expect.
She arrives, she did not even said "Oh, how clean is the appartment, good!", nothing. She just took the paper with the flat details and started checking everything in stupidly detail.
She complain about a point in of one of the kitchen doors (very old kitchen by the way) and the point was something like if you have make a dot with a pen...so, she said that was not there before. And I said, ok, there is another 100 dots like this, and she said, yes, but the others are write down in the previous list. So She wrote down that.
She did the same with all the flat (1 hour!!!) She notice few things in the floor and walls and a couple of things missing. Nothing huge but she did not look happy. Remember we were ther 3 years and I think it was probably one of the best flats she found.
Then she make me sign this papers and I ask her for a copy with her signature but she said it was not necesary, I try harder but she did not want to sign it. I was trying very hard because she did not notice the bathtube thing. And I was worry she will do it later and add to the list I already signed!! But She did not sign my copy....
Then she ask me for my bank accounts details and she said she will put there my deposit.
Is this normal? Will she give me back the amount she wants whitout talking to me first? I do not trust her...
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Old 03.09.2012, 23:41
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Re: My deposit in danger?

Exactly the same situation!

Our landlord made me sign the damage report after the hand over tour and won't give me a copy. Luckily I have pictures but I do not know if it is enough.

Ref. mieterschutz: what is unclear to me is how long it takes for services offered to become effective.

For example: we are in dire need of a damage report 'cause our landlord is charging us a ridiculous amount for small, cleaning damages. Can mieterschutz offer this service right away after payment?

What about legal counseling?

Does anybody have any experience in arbitration ref. dispute on the deposit and problems with landlords?

Thanks a lot for help!
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