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Old 13.03.2011, 15:11
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Do I have to pay for washing machine repairs for an existing problem?

Hi All

We are lucky enough to have a washing machine and dryer in our apartment but it has started to play up. The problem is something to do with the belt. The landlord got a repair man in and the problem is fixed. Of course we have to pay for it as the bill is less than 1% of our annual rent.

But, we know from the previous tenants that they had the same problem with it when they lived here.

If this problem keeps occurring we don't think its fair that we have to keep paying for a problem which we seem to have inherited with the machine.We are considering writing a letter to the landlord explaining this and to reach an agreement.

Is there any authority we should also contact to help us resolve this or is anyone aware of regulations around this sort of situation?

Thanks
HB
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Old 13.03.2011, 17:36
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Re: Do I have to pay for washing machine repairs for an existing problem?

I am not sure if you have to pay for the repairs, if it's not your fault. Our dryer is 5 years old, and our landlord advised us to set up the repairs with Electrolux, and forward him the bills. So far, we haven't been charged - it went direct to him.

Same with the cracked tiling which was pre-existing - we reported to him that it was getting worse (the water was getting behind and making everything expand) - and he was very apologetic that we couldn't use the shower for 2 days whilst it was being properly re-tiled and sealed, but the plumber isolated the shower so that we could use the toilet and we weren't bothered too much...

Some landlords are more helpful than others...and I'm quite sure there are strict rules about what is your responsibility, and what is the landlord's - and besides, he can claim the expenses against the rent and get a tax concession...
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Old 13.03.2011, 18:26
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Re: Do I have to pay for washing machine repairs for an existing problem?

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We are lucky enough to have a washing machine and dryer in our apartment but it has started to play up. The problem is something to do with the belt. The landlord got a repair man in and the problem is fixed. Of course we have to pay for it as the bill is less than 1% of our annual rent.
A clause in your rental contract that says you must pay for repairs that are less than 1% of your rent is not binding under Swiss law. By law you are responsible for small repairs and maintenance up to CHF 150-200. These (as defined by case law) are the kind of things that a normal person can take care of. As soon as a specialist is required for the repair, it no longer falls under this category and the landlord has to pay. This organization provides help (German): http://www.mieterverband.ch/fragen/index.php.


You could also search the forum as these issues come up regularly.
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Old 13.03.2011, 18:55
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Re: Do I have to pay for washing machine repairs for an existing problem?

Why not ring your landlord up and explain the situation. You never know he might be understanding Another thing to do would be to get your friendly service man round and tell him that whatever is wrong with the machine keeps recurring (belt etc). He might have to replace the engine at huge expense which would, of course, have to be paid by the landlord. He might even be persuaded to condemn the machine as being beyond repair and the landlord would have to get you a new machine. If you feel your landlord is not being understanding enough a couple of subtly placed hints as to the two previous possibilities might convince him to cough up for the minor repair rather than face extra expense.
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