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Old 07.04.2011, 22:56
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Can estate agent retract from the initial email promise to send the contract document

Dear All,

I tried to search the forum and found little information related to my situation but still wondering if someone here can help me.

I have been looking for rental apartment in St Gallen canton and after applying for some of the apartment I recieved an email from one of the estate agency saying that they will send me contract with in 2 days. The apartment from this agency is good and I really liked it.

But meanwhile I had also applied for some of the other apartments which are not as good as the above one so can I rely on agency's email which they sent me confirming that they will send the contract with in two days or shall I keep on looking for another options.

My problem is I need to move out from my current apartment at the end of month and if things goes well and I get the contract copy with in two days then it is fine but what if they retract from their email statement and rent the house to someone else ?

As of now I am just relying on their email and stopped looking other options as other options are bit far away from the central bahnof.

Kindly let me know if someone has been in such situation before.

Thanks
IG
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Old 07.04.2011, 23:06
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Re: Can estate agent retract from the initial email promise to send the contract docu

Go down to the agency and get the contract in person. If you need and want this apartment it's best to be proactive.
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Old 07.04.2011, 23:11
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Re: Can estate agent retract from the initial email promise to send the contract docu

Thanks Minimia,

My problem is the agency is based in Zug and they only have email address and one phone number which does not work I only get sms response and email response.

I have managed to set visitation and saw the apartment before 20 days but I had to travel out of switzerland when I came back I enquired with them whether the apartment is available and the lady said it is and asked me to get betriebugregistramt which I immidiately submitted.

As of now I do not have much informatoin except one mail address one phone number which never works always goes into voicemail.

It is bit frustrating situation, would they have provided the address and I would have perosnally closed the issue they are only available in email.

Thanks for your quick response/

IG
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Old 07.04.2011, 23:36
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Re: Can estate agent retract from the initial email promise to send the contract docu

Did you visit this apartment? Did you give them any money? Sounds a bit fishy. I'd keep looking if I were you.
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Old 08.04.2011, 00:29
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Re: Can estate agent retract from the initial email promise to send the contract docu

It looks suspicious, do not send them any money until you have the contract and the keys. Is it cheap and "Too good to be true" ?

Maybe the person is ill. Normally the agent will keep their word. Send them another E-Mail asking if you can collect the contract.
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Old 10.04.2011, 11:00
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Re: Can estate agent retract from the initial email promise to send the contract docu

On this thread you complain when you get a contract Backing off from signing housing rental agreement

On this one you are complaining that you haven't had one.

I think you need to learn a little more about how renting property here works.

FYI. Our agent is on voicemail for her desk and mobile, and email is on out of office... nothing dodgy, she is entiltled to a holiday and I hope she's enjoying it If you are that concerned the phone book will give you an address
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Old 23.04.2011, 19:40
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Re: Can estate agent retract from the initial email promise to send the contract docu

Dear Papa Goose,

Thanks for your response.

I agree with you that I still need to understand the rental process in Switzerland but the one which I was talking about was really trying to play around.

The lady kept me promising that I will receive a contract and postponed for almost three weeks. Meanwhile I had already applied for couple of other apartments and finally decided to rent one apartment and politely informed this agency from Zug that I have decided to proceed on other apartment.

BTW as soon as I told her this she immediately sent me contract as well as called me and explained me the she would like to rent the apartment to me and can sort out everything immediately.

Although the house was very good but I clearly understood that the lady was trying to create a pool of application as my current permit is Valid till Dec.

BTW I already signed the contract which I had received and which I discussed on other thread.

Thank you very much for your and other members help.
Forum has been really helpful during last couple of years I spent here.

Regards
IG
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