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Old 06.11.2011, 00:02
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Combining Ikea online and in store purchase

Hi, I'm going to buy a lot of furniture from Ikea and I want to have them
deliver the items to my house. But some of the things that I want cannot be
ordered online.

Has anybody tried to combine an internet order and an in-store order into
one order and one delivery? I will try to call them monday about this but I
wanted to know if anybody has tried this?

The items that cannot be ordered online won't add up to CHF 825.
(delivery fee is 12% or minimum of CHF 99). So if I do this in one
order it will save me some money.

thanks
DavidSJC
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  #2  
Old 06.11.2011, 00:37
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Re: Combining Ikea online and in store purchase

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Hi, I'm going to buy a lot of furniture from Ikea and I want to have them
deliver the items to my house. But some of the things that I want cannot be
ordered online.

Has anybody tried to combine an internet order and an in-store order into
one order and one delivery? I will try to call them monday about this but I
wanted to know if anybody has tried this?

The items that cannot be ordered online won't add up to CHF 825.
(delivery fee is 12% or minimum of CHF 99). So if I do this in one
order it will save me some money.

thanks
DavidSJC
Haven't tried what you are asking, but I think you are better off if you order everything at the store. Not sure what the advantage is for ordering on line. Just my 2 cents worth.
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Old 06.11.2011, 03:04
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Re: Combining Ikea online and in store purchase

I agree with Mrs. D. If you have to go to the store anyway, you are better off just ordering everything there.

Good luck!
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Old 06.11.2011, 09:25
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Re: Combining Ikea online and in store purchase

Hi, I'm ordering enough furniture to fill a 5 room house. And I'm doing
this by myself. It would be extremely difficult to load and push around
5-6 shopping carts full of things and get through the cashier by myself and
then take the carts to the delivery desk.

Unless there's an in-store department where I can just give them the list
of things I want and pay for it without going through the warehouse and
grab the items myself? Do they provide this service?

The online store is like that. But it doesn't have all the things I want.

thanks,
DavidSJC


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I agree with Mrs. D. If you have to go to the store anyway, you are better off just ordering everything there.

Good luck!
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Old 06.11.2011, 09:33
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I think you can take your shopping list and order it in store for delivery...did you create a shopping list from the online catalog? I'm ordering a wardrobe with many pieces and I will know better after Tuesday.. Am taking my einkaufliste with me to the store. The stuff you can't order online all seems to be small stuff you might pick up by hand.
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Old 06.11.2011, 10:07
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Re: Combining Ikea online and in store purchase

I have created a shopping list, yes. Please let me know how your wardrobe
order process goes!

Thank you!

David
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Old 06.11.2011, 10:56
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Re: Combining Ikea online and in store purchase

I agree with David - it would be incredibly useful to do this as I was supplied by some of the items that can't be ordered online. A living room chair for example...

However, you can take your shopping list to the warehouse and for something like 100CHF they will pick all of your items out of the racks for you, meaning you don't have to do all of the loading yourself.

Hope this helps.

M
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Old 06.11.2011, 11:17
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Re: Combining Ikea online and in store purchase

There's an online shopping list that you can print out and take to the store with everything on it. For small things and kids storage, Ikea is great.

We filled our first flat with Ikea and needed to start replacing everything a couple of years later. Dining chairs we needed to keep screwing back together and the table broke (it was stapled together at a critical point) and we had it repaired while we waited for a better one. The worst thing was lugging all the stuff into the van and then into out flat and assembling it only to have to do it all over again when we had to replace it
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Old 06.11.2011, 12:27
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Re: Combining Ikea online and in store purchase

Hey Morose, do you know if this service where you take your shopping list to the store and they pick it up off the racks and deliver it to your apartment is what they refer to as "Express delivery" ("livraison express sous 24h" in French)? I've heard of other people booking taxis or vans from customer services, but it would be a lot easier to not have to wheel beds etc around the store! I'm hoping they do this at the Aubonne store.
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Old 06.11.2011, 17:47
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Re: Combining Ikea online and in store purchase

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Hi, I'm ordering enough furniture to fill a 5 room house. And I'm doing
this by myself. It would be extremely difficult to load and push around
5-6 shopping carts full of things and get through the cashier by myself and
then take the carts to the delivery desk.

Unless there's an in-store department where I can just give them the list
of things I want and pay for it without going through the warehouse and
grab the items myself? Do they provide this service?

The online store is like that. But it doesn't have all the things I want.

thanks,
DavidSJC
Hummm..... You know, I always thought that you could bring your list and put in your delivery order from the customer service desk. This certainly is true for the "big items". But now you have me wondering: What is it that is not available through the online system? Are they big things that are just not available or are they small things like pillows & cups, cutlery?

It might actually be that the small things you will have to go pick up yourself so that would mean one order online and one actual shopping trip.

Seems there is more to the question than meets the eye!
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Old 06.11.2011, 18:49
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Re: Combining Ikea online and in store purchase

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Unless there's an in-store department where I can just give them the list
of things I want and pay for it without going through the warehouse and
grab the items myself? Do they provide this service?
Yes, there is, here is the link, sorry, only in German. It is called the Einkaufsservice, only available M - F., 10 - 18. It is fee based.

http://www.ikea.com/ms/de_CH/img/loc...e_A4_print.pdf
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Old 09.11.2011, 22:34
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Re: Combining Ikea online and in store purchase

To follow up on my own thread. I put in a big order online. It generated
an email saying that my order will be delivered around mid december.
I need the furniture next week. So that won't do.

I ended up going to Ikea. I pulled the items myself and hauled it through
the cashier and then to the delivery area. 6 cart loads, one cart
at a time. Oh man, those things are so heavy. Paid for delivery which is
12% of the value of the items. They delivered it the next day.

Only the leather sofa is not here. Apparently leather sofas have a 4-6 week
lead time. And the delivery fee is included in the price of the sofa. Lessons
learned, if you ever need furniture in a hurry, do not put in an internet
order. Just go there and pull the boxes yourself and take it to the delivery
area.

DavidSJC
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Old 09.11.2011, 23:34
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Good to know. Never made it it Ikea this week, but we don't want the stuff till mid- December. So I might as well do the order online. Thanks.
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Old 10.11.2011, 21:25
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Re: Combining Ikea online and in store purchase

hey,

also check everything properly and keep the bill copy, onc ei got stuff from ikea and it was defective, had to go back with the defective parts and they repalced it, but had to go 2 times.
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