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View Poll Results: Did you do your end of tenancy cleaning yourself?
No, I got a cleaning company to do it. 18 48.65%
Yes and it went well (fines less than CHF200) 18 48.65%
Yes and I would DIY again but I had quite large fines (CHF200+) 0 0%
Yes but I would never DIY again myself (large fines or other major problems) 2 5.41%
Multiple Choice Poll. Voters: 37. You may not vote on this poll

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  #1  
Old 08.05.2012, 15:05
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End of tenancy cleaning - DIY?

I had always assumed that most people employed an end of contact cleaner when vacating their flats, despite the cost. However, two friends of mine have moved in the last year, done their own cleaning and not had large fines.

So now it's my turn. We're moving out over one weekend and we also need to clean that weekend. I assume hiring cleaners over a weekend will be extremely expensive and I may not even get one who will work on a Sunday.

So before I make my final decision, to DIY or not DIY, could you help me by answering my poll? Please, I only want genuine experiences not your friend's aunt's neighbours experience.
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Old 08.05.2012, 15:35
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Weve done both - I would recommend to hire someone.

When we cleaned - we lived in a 4.5 and started cleaning 4 days ahead of time, things like the oven (must be spotless), dishwasher, cabinets that were empty etc. We did hire someone to come and clean the carpets and balcony awning, but we're trying to save money so didn't have them clean it all. We tried doing the metal shutters, outside windows, balcony floor, all that stuff - but in the end it was too much and we ran out of time. Now - when we had our walk through the agency was fine with the cleaning, but the new tenant kicked up a fuss so we had to pay again to have someone come and clean everything.

When we hired someone - they managed to do a 4.5 in half a day, but they were still cleaning during the inspection and the woman from the agency was a total cow and really difficult. Had we have cleaned it would have been a nightmare.

I honestly believe your experience will be solely based on the person who does the walk through - they could be really lax or they could take apart the bathroom fan with a rubber glove. So it's up to you - how much is your time worth? Are you willing to spend hours cleaning to have to pay a company to come in anyways?

Oh - and you would more than likely be able to schedule the cleaning and walk through for the Monday after the weekend.
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Old 08.05.2012, 15:44
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Re: End of tenancy cleaning - DIY?

You didn't add "Have DIY'd all went well, but will never DIY again, because I can't be bothered". LOL

My aunt's cousin's sister had DIY'd-it with no problems. She has also just had her regular cleaning lady DIY-it. Just remember it takes a LONG time. The fewer people you have working the longer it will take.

It is REALLY hard work. If you aren't going to work really hard just pay someone to do it for you.

You'll need to leave time for fix things that are not done properly or be prepared to pay to have it cleaned again.

Professionals know everything that needs to be cleaned so I really think it's just best to leave it to them. 9 times out of 10 you'll forget to or not know you have to clean something.
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Old 08.05.2012, 15:54
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Re: End of tenancy cleaning - DIY?

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My aunt's cousin's sister
Wouldn't she also be your aunt's cousin

This reminds me of my wedding when my cousin was asked by someone he didn't know how he new the bride and/or groom. His response was 'I'm the cousin of the brother of the bride...' Needless to say, he was pretty drunk

Back to the topic of the post. I did vote now. I definitely would hire someone, less hassle.
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Old 08.05.2012, 16:16
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Re: End of tenancy cleaning - DIY?

I cleaned everything myself after moving from a 2.5 room flat. Cleaning on the day before the handover wasn't too bad because I had done a really thorough cleaning of every crevice as I packed up. When the day of inspection came, I did a quick run through of every room and made sure every surface was dust free and clean. In the end there were only 2 things the hauswart asked for me to reclean before we left (a 2 level cabinet the height of the oven that I didn't know could be removed from the hinges, and the windowsill outside the bathroom window, which I honestly had forgotten to even clean).

That being said, I also regularly kept things like the shutters clean (we had a huge farm & field behind the house so they were always covered with pollen otherwise).

If you clean your bathroom & kitchen regularly then the clean up in there shouldn't be that bad either -- just making sure to get all the small things you sometimes overlook (make sure the drain pipes are clean too!).

We were also lucky enough to be here for the hand over inspection of the vacating tenant, so we know exactly what the hauswart will be looking for when we leave.
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Old 08.05.2012, 16:21
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Re: End of tenancy cleaning - DIY?

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Wouldn't she also be your aunt's cousin
Not if she was from a previous marriage.

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This reminds me of my wedding when my cousin was asked by someone he didn't know how he knew the bride and/or groom. His response was 'I'm the cousin of the brother of the bride...' Needless to say, he was pretty drunk

Back to the topic of the post. I did vote now. I definitely would hire someone, less hassle.
The same thing happened to my father's brother Robert.
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Old 08.05.2012, 16:34
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Re: End of tenancy cleaning - DIY?

You haven't got a "DIY and got no fines at all" selection in your vote.

There have been a lot of threads on this over the years.

The key point is if you cannot understand how clean it is expected to be then don't bother to try and do it yourself.

Swiss people (from what I have seen) do some serious cleaning for the duration of their time in their rented accommodation and so there's nothing too arduous when they move out.

On the other hand, you read posts on here from people who are vacating their places and, for example, never realised that the hob extractor fan had a removable, and washable filter.
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Old 08.05.2012, 16:39
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Re: End of tenancy cleaning - DIY?

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Not if she was from a previous marriage.
That makes sense
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Old 08.05.2012, 18:44
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Re: End of tenancy cleaning - DIY?

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I had always assumed that most people employed an end of contact cleaner when vacating their flats, despite the cost. However, two friends of mine have moved in the last year, done their own cleaning and not had large fines.

So now it's my turn. We're moving out over one weekend and we also need to clean that weekend. I assume hiring cleaners over a weekend will be extremely expensive and I may not even get one who will work on a Sunday.

So before I make my final decision, to DIY or not DIY, could you help me by answering my poll? Please, I only want genuine experiences not your friend's aunt's neighbours experience.
For what it's worth: I moved out of a flat I own and cleaned it to the best of my ability. Knowing my incompetence in such matters I told the rental agents to then get in some professionals. For CHF 600 they cleaned it again.

As it turned out the tenants were beastly tenants and I quickly got service contracts for the appliances and the heating system so these would no longer be my problem.

On another story, I once rented a furnished flat in Geneva for the last few months of my employment there. I hardly used the place, and certainly didn't cook there. Yet when I moved out the management charged me for all sorts of damaged stuff.

The point: Some Swiss have integrity in such matters (including, I like to think, myself: and I rarely charge a departing tenant for damage; the last time I can think of being for professional rug cleaning when the tenant spilled her entire dinner on the carpet in an accident just before she left. And other time when a tenant's drunk guest decided to see if he could catch a wine bottle he dropped before it broke the glass coffee table (he couldn't).)

None of that really answers your question so I'm not going to take the test.
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Old 08.05.2012, 19:12
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Re: End of tenancy cleaning - DIY?

Yes, I (we) have had success with apartment cleaning. But .... only because I had a month to do it in, and we could slowly move over to the next place.

Actually, clean is clean, and to clean properly, in this country, you need to do it with a toothbrush! (and a dentist`s mirror to see round bends, like in the toilet).
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Old 09.05.2012, 23:48
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Re: End of tenancy cleaning - DIY?

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I had always assumed that most people employed an end of contact cleaner when vacating their flats, despite the cost. However, two friends of mine have moved in the last year, done their own cleaning and not had large fines.
This may have nothing to do with how well they cleaned but who was doing the inspection.

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So now it's my turn. We're moving out over one weekend and we also need to clean that weekend. I assume hiring cleaners over a weekend will be extremely expensive and I may not even get one who will work on a Sunday.
You will not be able to get a cleaner on a Sunday. Saturday is possible, the cost may be higher than a weekday but then again it depends on the firm.


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So before I make my final decision, to DIY or not DIY, could you help me by answering my poll? Please, I only want genuine experiences not your friend's aunt's neighbours experience.
My "professional" opinion having attended hundreds of handovers is that the cleaning companies not only have professional products and supplies to clean with, they have experience and most importantly, the professional firms give you a guarantee which means they attend the handover and stand behind their work. Some (not all) will even argue with a property owner/manager on your behalf.

My own experience, having personally cleaned a large house once in preparation for the handover is that not only do you need to know exactly what to clean and how, but you need a considerable amount of time. Some property management firms insist on a professional cleaning firm. If you have any carpets, you must use a professional machine to clean them.

I am not saying you cannot clean on your own, but it is a ton of work and without the tools the professionals use, (i.e. machines to clean the grout between tiles, polishers for wood floors) you may never achieve the same results and satisfy the property manager.

Was your apartment professionally cleaned before you moved in?
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Old 10.05.2012, 08:34
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Re: End of tenancy cleaning - DIY?

Don't assume that hiring a cleaning company removes all the stress.

I hired a cleaning company with a guarantee, when I told them when the hand-over was they said they only came back if the landlord wanted more to be cleaned. Stupidly I hadn't confirmed that they actually would attend the handover - I thought that was what the guarantee meant. So there is lesson number 1 for you.

They also did, in my opinion, a poor job. I walked in to the empty flat after cleaning (only 13 months since it had been built, we only stayed a year and had a regular cleaner every week so it was not particularly dirty to start with), and immediately saw marks on the floors and other surfaces that when walking around with a damp cloth I was able to remove. Stupidly I had assumed that a 'professional' cleaning company would be able to clean better than me (lesson number 2).

The landlord did require further cleaning - fairly, in my view - because the cleaners had not properly cleaned the parquet flooring, even though I had sent them the cleaning instructions that came with the flat weeks in advance to make sure they brought the right materials.
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Old 10.05.2012, 09:42
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Re: End of tenancy cleaning - DIY?

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Don't assume that hiring a cleaning company removes all the stress.

I hired a cleaning company with a guarantee, when I told them when the hand-over was they said they only came back if the landlord wanted more to be cleaned. Stupidly I hadn't confirmed that they actually would attend the handover - I thought that was what the guarantee meant. So there is lesson number 1 for you.

They also did, in my opinion, a poor job. I walked in to the empty flat after cleaning (only 13 months since it had been built, we only stayed a year and had a regular cleaner every week so it was not particularly dirty to start with), and immediately saw marks on the floors and other surfaces that when walking around with a damp cloth I was able to remove. Stupidly I had assumed that a 'professional' cleaning company would be able to clean better than me (lesson number 2).

The landlord did require further cleaning - fairly, in my view - because the cleaners had not properly cleaned the parquet flooring, even though I had sent them the cleaning instructions that came with the flat weeks in advance to make sure they brought the right materials.
Sadly not all cleaning companies perform equally. I too have been disappointed by the cleaning from reputable companies. You can get an excellent crew, or you can get unlucky.
The important thing is that they put it right. That is why it is important to get references, and definitely confirm attendance at the handover from the start. Many companies prefer to be paid in cash (they still provide a receipt) and attend the handover for this reason.
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Old 10.05.2012, 10:01
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Re: End of tenancy cleaning - DIY?

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Sadly not all cleaning companies perform equally. I too have been disappointed by the cleaning from reputable companies. You can get an excellent crew, or you can get unlucky.

.
When we moved into our brand-new place, it had been "professionally cleaned".

The previously spotless kitchen cabinets (left that way by the installers) looked liked they had been mopped with dirty water as did the wooden floors.

When the building company said they'd get them to come back, my wife was horrified. They had done enough damage already.

We ended up cleaning it ourselves.

We also cleaned the last place ourselves prior to moving out and at the hand-over, the agency said they had never, ever seen one of their places looking so clean.

No wonder the "Professional cleaners" have to offer a guarantee
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Old 10.05.2012, 10:29
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Re: End of tenancy cleaning - DIY?

We had a month while renting two properties, and I thought that that would be plenty time to do the 5.5 place we had moved out off.....NEVER again!

Despite borrowing a steam cleaner from one of our neighbours and going over the place with, what I thought, was a fine tooth comb we still failed miserably, and ended up with a 900CHF bill to have professional cleaners in after the walk-through.

The hassle (and to be truthful..stress) to me just isn't worth it.I honestly felt like bursting into tears when I was told we had failed. Next time we'll bite the bullet and no matter what it costs, we'll get cleaners in from day one.

I know it all depends on the company who carry out the walk-through, and how 'picky' they are, but I just wouldn't want to take the chance.
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Old 10.05.2012, 12:25
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Re: End of tenancy cleaning - DIY?

I'm also moving out of my 2.5 bed apartment in June. Any ideas of where to hire and cost of cleaners?
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Old 10.05.2012, 15:02
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Re: End of tenancy cleaning - DIY?

I cleaned my 3.5 apartment myself. It took forever. The worst part was the glass shower cubicle; it was a bloody nightmare to clean. As a result of that cleaning experience I will never buy one myself!

But, the landlady was happy and very impressed with my cleaning skills. Especially noteworthy were the taps, which did not have a scratch on them.

I can also advise keeping a small supply of those small windscreen-cleaning kits they hand out at the carwash. During the inspection, the kitchen extractor hood was found to have a rouge collection of superfluous grease inside. Out with the emergency windscreen-cleaning kit and all was cleaned, with a fresh lemon smell to boot.

She was very impressed indeed !

Next time I won't do it myself, though. Too much work.

Cheers,
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Old 27.05.2012, 21:50
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Re: End of tenancy cleaning - DIY?

Hello,

Any tips on how to clean the glass shower cubicle? I also had one in my flat and it's quite old. It looks like it's impossible to clean the surface completely. I don't know if it's because it reacts with the soap and shampoo during a shower.

For the filter extracter, I also tried to clean it myself and with a dishwasher, but there's still a lot grease inside.

Does anyone know the life time of a filter extracter? Can I simply ask the landlord to replace it and pay it according to how long it was already used?

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I cleaned my 3.5 apartment myself. It took forever. The worst part was the glass shower cubicle; it was a bloody nightmare to clean. As a result of that cleaning experience I will never buy one myself!

But, the landlady was happy and very impressed with my cleaning skills. Especially noteworthy were the taps, which did not have a scratch on them.

I can also advise keeping a small supply of those small windscreen-cleaning kits they hand out at the carwash. During the inspection, the kitchen extractor hood was found to have a rouge collection of superfluous grease inside. Out with the emergency windscreen-cleaning kit and all was cleaned, with a fresh lemon smell to boot.

She was very impressed indeed !

Next time I won't do it myself, though. Too much work.

Cheers,
Chris
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Old 27.05.2012, 23:15
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Re: End of tenancy cleaning - DIY?

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Hello,

Any tips on how to clean the glass shower cubicle? I also had one in my flat and it's quite old. It looks like it's impossible to clean the surface completely. I don't know if it's because it reacts with the soap and shampoo during a shower.

For the filter extracter, I also tried to clean it myself and with a dishwasher, but there's still a lot grease inside.

Does anyone know the life time of a filter extracter? Can I simply ask the landlord to replace it and pay it according to how long it was already used?
If you did not regularly clean the cubicle, you have your work cut out for you. Durgol Surface for baths is a good product.

The filter in the hood fan does need replacing after some years. It depends very much on how regularly it was cleaned and the type of cooking. What is the make and model number of your fan? Maybe post a picture.
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Old 06.07.2012, 16:01
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Re: End of tenancy cleaning - DIY?

Thank you to everyone who took part in my poll. The results were 50/50 self/company cleaning. BUT nearly everyone who DIY'ed was happy and only 2 people said they had big problems.

Soooooo....

I did my own cleaning. I now have no skin on my knuckles and I swear the de-calc chemicals have removed all the cilia from my lungs. But the agent said today I will get all my deposit back in the next few days.

Thanks to EF for saving me well over £1000.
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