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Old 18.05.2012, 10:59
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Power plug on new freezer too big

We bought a freezer the other day and when we went to plug it in we discovered that the power point has much larger pins and wont plug in to the standard power point in our cellar.

Is this non-standard power plug a high current plug, and if so why? We had a giant fridge/freezer back in New Zealand and that was just on the standard supply. Is this not enough for Swiss freezers?

The instructions say nothing about supply current, only voltage, which is standard, but it does say not to use adaptors or extension cords

But most importantly, how do we get the freezer to work?
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Old 18.05.2012, 11:01
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Re: Power plug on new freezer too big

Can you photograph the plug?

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We bought a freezer the other day and when we went to plug it in we discovered that the power point has much larger pins and wont plug in to the standard power point in our cellar.

Is this non-standard power plug a high current plug, and if so why? We had a giant fridge/freezer back in New Zealand and that was just on the standard supply. Is this not enough for Swiss freezers?

The instructions say nothing about supply current, only voltage, which is standard, but it does say not to use adaptors or extension cords

But most importantly, how do we get the freezer to work?
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Old 18.05.2012, 11:02
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Re: Power plug on new freezer too big

Did you buy the freezer in Germany?
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Old 18.05.2012, 11:02
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Re: Power plug on new freezer too big

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We bought a freezer the other day and when we went to plug it in we discovered that the power point has much larger pins and wont plug in to the standard power point in our cellar.

Is this non-standard power plug a high current plug, and if so why? We had a giant fridge/freezer back in New Zealand and that was just on the standard supply. Is this not enough for Swiss freezers?

The instructions say nothing about supply current, only voltage, which is standard, but it does say not to use adaptors or extension cords

But most importantly, how do we get the freezer to work?
It sounds like the freezer has a european schuko plug on it to me... where did you buy it?
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Old 18.05.2012, 11:07
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Re: Power plug on new freezer too big

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It sounds like the freezer has a european schuko plug on it to me... where did you buy it?
Yep that's the one. We bought it from Conforama
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Old 18.05.2012, 11:10
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Re: Power plug on new freezer too big

you will need to get a converter. i am in the buisness of selling kitchens. bauhaus or obi.
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Old 18.05.2012, 11:12
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Re: Power plug on new freezer too big

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you will need to get a converter. i am in the buisness of selling kitchens. bauhaus or obi.
That's brilliant, thanks. I'll head in the Migro doit today and see if they stock them.

Thanks for all the speedy responses!
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Old 18.05.2012, 11:13
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Re: Power plug on new freezer too big

You can go to most electical places and buy a powersocket that will convert this to a swiss plug for a small cost. Have also purchased from Conforma before and had items that have a european plug on them as this is often the way they can afford to sell these cheaper

Should be about 10CHF tô buy one and the will look like a european inlet and a swiss outlet we have them on a few devices including a european based clothes dryer and they are perfectly safe.
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Old 18.05.2012, 11:23
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Re: Power plug on new freezer too big

Nothing is ever completely straightforward here .

I was having visions of having an extremely awkward conversation, trying to discuss technical issues with Conforama's customer support, followed by the hassle of hiring a vehicle to exchange the freezer for a different model, or something (the instructions did specifically say not to use an adaptor, after all). It's funny how one's imagination can go overboard, trying to create a big drama from nothing.

So I'm quite relieved that it's something this trivial!
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Old 18.05.2012, 11:27
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Re: Power plug on new freezer too big

Unless you're planning on taking the freezer on holidays to Europe, I'd cut off the plug and wire in a decent Swiss one. Then I'd complain to Conforma (assuming you bought it in a Swiss one) and play games. Tell them the plug doesn't fit and what are they going to do about it regarding compensation.
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Old 18.05.2012, 11:46
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Re: Power plug on new freezer too big

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Unless you're planning on taking the freezer on holidays to Europe, I'd cut off the plug and wire in a decent Swiss one. Then I'd complain to Conforma (assuming you bought it in a Swiss one) and play games. Tell them the plug doesn't fit and what are they going to do about it regarding compensation.
Well I should definitely leave the euro one on then, we may want to holiday there some time, and I can't imagine going anywhere without a 180 litre freezer. It shouldn't be a problem taking it on the train, surely? Would I need to buy it a ticket?
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Old 18.05.2012, 11:49
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Re: Power plug on new freezer too big

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Well I should definitely leave the euro one on then, we may want to holiday there some time, and I can't imagine going anywhere without a 180 litre freezer. It shouldn't be a problem taking it on the train, surely? Would I need to buy it a ticket?
You will not need a ticket for it if you carry it on your lap.
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Old 18.05.2012, 11:49
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Re: Power plug on new freezer too big

If you bought the freezer from Conforama in CH there will be an adapter plug with the freezer that you need to plug onto the EU plug so it fits into a CH receptor. This is a very standard practice from some retailers that get stock from the EU.

Have a look in the packaging for the plug adapter. It might also be in a plastic bag tied onto the back/bottom of the freezer.

If you tossed the packaging or can't find the adapter plug, go back to Conforama and see the service people. They will give you a new one.
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Old 18.05.2012, 12:03
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Re: Power plug on new freezer too big

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It shouldn't be a problem taking it on the train, surely? Would I need to buy it a ticket?
No. And if you hide inside it, you won't need a ticket either. If you ever find a freezer on a Swiss train, do open it up and say hello to lost_inbroad who'll be inside.
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Old 18.05.2012, 12:19
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Re: Power plug on new freezer too big

This smacks of : http://www.amazon.co.uk/Round-Irelan.../dp/0091867770
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Old 18.05.2012, 12:40
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Re: Power plug on new freezer too big

Very amusing book that, showcases the Irish at their best. I believe they're making a film of it too.
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Old 18.05.2012, 12:43
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Re: Power plug on new freezer too big



Thanks everyone for such a good Friday laugh.
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