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  #21  
Old 03.09.2012, 09:52
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Re: Billed 260CHF to change a light bulb!

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There are laws to protect you from this situation. The owner / agency is obliged to only charge you for repairs costing less than CHF 150 (In some Cantons the level is CHF 200)
I'm not sure the above would apply as the lighting unit was not defective, simply a blown bulb, which would be down to the tenant to fix, unless it was a sealed unit.

The OP states he told the regie' about the light not working and they said they would send someone to fix it, and the OP agreed. At that point the OP should have asked where the liability for they payment should be as I think the regie would view it as he asked for the service he received... but didn't ask whose paying. Also at that point I guess there was no way to tell if it was just the bulb, the starter, or the light that wasn't working. The elctro attended and found no fault with the light and ended up just changing the bulb, so the tenant gets the bill, which sounds right. However, CHF 260 is a lot to change a bulb, but the electro has probably charged a call out fee, travel time, labour time, and for the bulb, so I would ask the regie' for an itemised bill just to make sure they haven't added their admin fee to it

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The "thing" is: minor maintenance ("kleinen Unterhalt") are the duty of the tenant. For example changing filters or light bulbs. I am afraid the 50/100/150CHF limit does NOT apply for these.....


I was extremely mad about it, but had nothing to do so paid up and learned my lesson: DO NOT LET THE REGIE FIX ANYTHING FOR YOU.
I think your right on the 1st part, but not the second. Sometimes regie's have agreements with tradesmen and work is done at discounted rates so the tenant can benefit, sometimes they can if given carte blanche stiff a tenant. So the moral of the story is:
Getting your regie to fix things isn't a problem as long as you know who is paying, and agree to an estimate before any work is carried out.
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  #22  
Old 03.09.2012, 09:55
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Re: Billed 260CHF to change a light bulb!

- "How many Swiss Franks does it take to change a light bulb?"

- "260 ....... 10 for a new light bulb; and 250 for a slap up dinner for a property letting agent and an electrician".
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  #23  
Old 03.09.2012, 10:01
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Re: Billed 260CHF to change a light bulb!

Most of the cost will be traveling/labour time for the sparky! You should ask for an itemised bill in any case as it is a rather large bill

All you can do is put it down to experience I'm afraid! Next time ask a neighbour or the Hauswart.

Last edited by swissrob; 03.09.2012 at 10:04. Reason: Monday morning spelling fail!
  #24  
Old 03.09.2012, 10:17
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Re: Billed 260CHF to change a light bulb!

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They didn't charge you CHF260 to simply change a simple light bulb.

They charged you CHF260 because he had been trained to know how to take it apart and change it without forcing it.

Unfortunately, you can't on one hand say "I couldn't do it myself" and then say "Thats really expensive I'd have done it for less!" I'm afraid
The problem is that the cabinet where the bulb is seems to need to be taken apart from what I understood to reach the bulb. In this case, it isn't the op's fault if they made it so complicated to the renters to do the job.

On an other note, I think Switzerland is the only country where they charge you for their transport time.
  #25  
Old 03.09.2012, 10:29
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Re: Billed 260CHF to change a light bulb!

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On an other note, I think Switzerland is the only country where they charge you for their transport time.
So tradesmen's fuel is free? If it was not charged directly it would be in the bill "hidden" somewhere. With diesel hitting the 2chf mark it's not a cost that can be absorbed.
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Old 03.09.2012, 10:48
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Re: Billed 260CHF to change a light bulb!

Did the sparky come and say "Ah. You need a new bulb. I'll just have to nip back and fetch one"? Ensuring two visits and associated travelling (and probably admin)?

If so then I reckon that's incompetance/laziness on behalf of the agency. I'm sure it's not beyond their wit to say "We need an XYZ123 bulb changing...", even if they needed to call you back to confirm what the bulb type was.

If they only came once, then I'm stuck as to where they got 260 CHF from, unless it was some sort of special bulb sourced from CERN.
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Old 03.09.2012, 10:53
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Re: Billed 260CHF to change a light bulb!

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So tradesmen's fuel is free? If it was not charged directly it would be in the bill "hidden" somewhere. With diesel hitting the 2chf mark it's not a cost that can be absorbed.
Of course it is already hidden somewhere.
  #28  
Old 03.09.2012, 10:56
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Re: Billed 260CHF to change a light bulb!

This would have been cheaper than 260chf.

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Old 03.09.2012, 11:05
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Re: Billed 260CHF to change a light bulb!

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in our bathroom, we have an enclosed light which is attached to the bathroom cabinet which had gone. Given the general rules in CH, i was always told that if the fixture was part of the apartments fixtures, fittings & appliance (i.e. i could not take it with me when i move out) then the agent is responsible. I'm sure they would complain if when i moved out i took the entire bathroom cabinet with me!

I took a look at the unit but couldn't see how the light came apart without forcing (and probably breaking it) so i called the agent and asked whether i need to change it and if so, where should i get the bulbs from. The agent said they would send someone round to take a look
Small repairs (= under 300 CHF) - such as changing of light bulbs - are done by the tenant.
Bathroom cabinets are designed to have the lamps readily replaced.
Maybe you didn't know how to take the cover off - sometimes they are not easy to figure out. I've done mine a few times, replaced faulty fluorescent tubes. Once you know the trick to remove the lamp cover it is easy.

If the problem was an electrical fault e.g. a faulty ballast on a fluorescent tube, where an electrician is required to fix it, then you would need the sparky. However even here, if the repair is under 300 CHF then the tenant is expected to pay.
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Old 03.09.2012, 15:29
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Re: Billed 260CHF to change a light bulb!

well actually, my wife just informed me that bill was 359 CHF, not 260.

i have an itemised bill from the electriction which stats he had to come back as the first time he didn't have the right bulb!!!

so with the bill being so high - what are my next steps?

pay it and claim on insurance?
  #31  
Old 03.09.2012, 15:41
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Re: Billed 260CHF to change a light bulb!

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The OP states he told the regie' about the light not working and they said they would send someone to fix it, and the OP agreed.
I thought OP said the regie indicated they'd send someone to "have a look." Where I come from that doesn't mean come once for a look with the wrong bulb and then come again and bill me twice. It means have a look (for a price) and then fix if requested (for another price).
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Old 03.09.2012, 15:50
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Re: Billed 260CHF to change a light bulb!

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The problem is that the cabinet where the bulb is seems to need to be taken apart from what I understood to reach the bulb. In this case, it isn't the op's fault if they made it so complicated to the renters to do the job.

On an other note, I think Switzerland is the only country where they charge you for their transport time.
Not so,I charge for truck time.Whe should I get punished for get stuck in traffic
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Old 03.09.2012, 15:54
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Re: Billed 260CHF to change a light bulb!

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Not so,I charge for truck time.Whe should I get punished for get stuck in traffic
I always been paid for having a job done not to reach the job.
  #34  
Old 03.09.2012, 15:56
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Re: Billed 260CHF to change a light bulb!

Have you contacted the agent and discussed this with them? I'd have thought that would be the first port of call - then Asloca perhaps?
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Old 03.09.2012, 15:56
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Re: Billed 260CHF to change a light bulb!

Well;if you all think being a contractor ,is a pot of gold on the end of a rainbow . Become a contractor
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Old 03.09.2012, 15:58
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Re: Billed 260CHF to change a light bulb!

I can't help but giggle at the absurdity. Only in Switzerland.... Pay up and get a manual on how to change it yourself for next time.
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Old 03.09.2012, 16:03
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Re: Billed 260CHF to change a light bulb!

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I always been paid for having a job done not to reach the job.
So your a contractor? Whats your line ,Electric ,Plumbing,Havac,tell me more
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Old 03.09.2012, 16:03
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Re: Billed 260CHF to change a light bulb!

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Have you contacted the agent and discussed this with them? I'd have thought that would be the first port of call - then Asloca perhaps?
yep. called and left several messages but no one has called back yet.
  #39  
Old 03.09.2012, 16:12
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Re: Billed 260CHF to change a light bulb!

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I can't help but giggle at the absurdity. Only in Switzerland.... Pay up and get a manual on how to change it yourself for next time.
The north american way ,I fix everything myself .I tip my bar attendend 20% thats it
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Old 03.09.2012, 16:28
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Re: Billed 260CHF to change a light bulb!

Now study this http://asktheseal.blogspot.ca/2012/0...e-so-much.html
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