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  #41  
Old 03.09.2012, 16:36
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Re: Billed 260CHF to change a light bulb!

Call your insurance and inform them that you are being charged by a technician sent by the regie. They should be able to tell you what to do or if they can reimburse you. My insurance is zurich and they assisted me all the way.

It happen to me on a similar case but every step was with a written notice from the regie.
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  #42  
Old 03.09.2012, 16:51
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Re: Billed 260CHF to change a light bulb!

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The problem is that the cabinet where the bulb is seems to need to be taken apart from what I understood to reach the bulb. In this case, it isn't the op's fault if they made it so complicated to the renters to do the job.

On an other note, I think Switzerland is the only country where they charge you for their transport time.
Ther is also such a thing as a electricel code. Ignored in quebec ,hence so manny fire due to electric feck ups http://news.nationalpost.com/2012/07...-long-weekend/

Last edited by cannut; 03.09.2012 at 17:13.
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  #43  
Old 03.09.2012, 17:05
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Re: Billed 260CHF to change a light bulb!

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On an other note, I think Switzerland is the only country where they charge you for their transport time.

your joking right?? show me a country where the tradesman doesn't charge you for there time.
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  #44  
Old 03.09.2012, 17:23
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Re: Billed 260CHF to change a light bulb!

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Ther is also such a thing as a electricel code. Ignored in quebec ,hence so manny fire due to electric feck ups http://news.nationalpost.com/2012/07...-long-weekend/
Yep - compulsory system check on a regular basis - they are coming, unsolicited by us, on Thursday. They will check every little thing and make a full report, and then we will have to act on it, with the help of a professional electrician (who will defo charge for time and distance), and then re-checked, until they are absolutely satisfied that all tickety boo - all fingers crossed please.
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  #45  
Old 03.09.2012, 17:32
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Re: Billed 260CHF to change a light bulb!

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Yep - compulsory system check on a regular basis - they are coming, unsolicited by us, on Thursday. They will check every little thing and make a full report, and then we will have to act on it, with the help of a professional electrician (who will defo charge for time and distance), and then re-checked, until they are absolutely satisfied that all tickety boo - all fingers crossed please.
My apartment block got checked a couple of years ago, it's a very basic safety check, nothing to loose sleep over. Wiring must be 60 years old with very little done to it in that time!
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  #46  
Old 03.09.2012, 18:43
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Re: Billed 260CHF to change a light bulb!

A little late now, but I found the following text in my lease that might be helpful in future. I guess it is pretty standard:

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8. Minor repairs and maintenance
The costs for minor repairs and maintenance which become necessary during normal use of the premises for each case shall be borne by the Tenant subject to the following limits:

- 2% of the annual net rent for annual net rents not exceeding CHF 8,000
- CHF 160 for annual net rents between CHF 8,000 and CHF 16,000
- 1% of the annual net rent for annual net rents exceeding CHF 16,000

The costs for the following repairs and maintenance - irrespective of the amount - shall be borne by the Tenant :

Repairs to electric switches and sockets, bells, intercom entry system, telephone, radio and television outlets, door locks and handles, gas cocks and water taps; replacement of roller shutter/blind straps and cords, washers / seals of sanitary appliances, shower heads /handsets and hoses, window panes and mirrors, incandescent lamps, fluorescent tubes and fuses, grease filters in kitchen extract hoods; unblocking of waste pipes up to main discharge stack.

The costs for periodic cleaning and servicing of equipment and appliances requiring regular maintenance, e.g. single-point or instantaneous water heaters, dishwashers, extracts etc., shall be borne by the Tenant, even when the work is requested by the Landlord.
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  #47  
Old 04.09.2012, 16:49
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Re: Billed 260CHF to change a light bulb!

it looks like the agent backed down after we found the email asking not for an electriction, but where to buy the light bulbs we stated we didn't ask for any engineer and were not informed of such until he arrived.

"Bezugnehmend auf unser Telefongespräch und unsere erneuten Abklärungen teilen wir Ihnen mit, dass wir ausnahmsweise auf die Weiterverrechnung verzichten. "
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  #48  
Old 04.09.2012, 16:59
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Re: Billed 260CHF to change a light bulb!

Not saying this bill isn't excessive but
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OMG, paid CHF260 for changing a bulb... in a bathroom... ? This much they would have charged me for Xenon light replacement in my Bimmer, if I didn't search for relevant writeup in DIY section, so should you
...did you take the Bimmer to them or did they come to you?

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On an other note, I think Switzerland is the only country where they charge you for their transport time.
Same pretty well everywhere afaik.

Seriously (talking general principals not this specific bill) why shouldn't they charge for their travel time? It's part of the time necessary to do the job. Or should they work for free?
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  #49  
Old 04.09.2012, 18:06
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Re: Billed 260CHF to change a light bulb!

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your joking right?? show me a country where the tradesman doesn't charge you for there time.
Their time on doing the job, yes, not on their way to the job. Quebec, turkey, spain to start with.
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  #50  
Old 04.09.2012, 23:52
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Re: Billed 260CHF to change a light bulb!

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your joking right?? show me a country where the tradesman doesn't charge you for there time.
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Their time on doing the job, yes, not on their way to the job. Quebec, turkey, spain to start with.
The elections are not over yet
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  #51  
Old 05.09.2012, 00:08
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Re: Billed 260CHF to change a light bulb!

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Yep - compulsory system check on a regular basis - they are coming, unsolicited by us, on Thursday. They will check every little thing and make a full report, and then we will have to act on it, with the help of a professional electrician (who will defo charge for time and distance), and then re-checked, until they are absolutely satisfied that all tickety boo - all fingers crossed please.
My advice would be to hunt for an Electrician either in or near to your village. Try and be open to when he/she should come, that hopefully might keep the final price down, possible a friendly price when local to you, offering refreshment (coffee / cold drink) and some small sweet thing, is being friendly.
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  #52  
Old 20.12.2020, 14:05
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Re: Billed 260CHF to change a light bulb!

reviving this old thread, as I have similar issue in the kitchen.

The neon bulb is gone, and it seems impossible to remove the plastic cover without breaking it. The connectors on sides as well as the top holder seem totally fixed - unmovable. The plastic can just slightly be bended inside but any further move would obviously break it. All seems so strongly glued (or screwed?) to the tiles that there is simply no space even for a screwdriver to place behind the connectors, or the plastic cover (in order to push it from backwards...).

Any ideas where to start, or the only option is to call the agency?
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File Type: jpeg kitchen neon (Small) (Custom).jpeg (21.6 KB, 127 views)
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  #53  
Old 20.12.2020, 14:13
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Re: Billed 260CHF to change a light bulb!

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reviving this old thread, as I have similar issue in the kitchen.

The neon bulb is gone, and it seems impossible to remove the plastic cover without breaking it. The connectors on sides as well as the top holder seem totally fixed - unmovable. The plastic can just slightly be bended inside but any further move would obviously break it. All seems so strongly glued (or screwed?) to the tiles that there is simply no space even for a screwdriver to place behind the connectors, or the plastic cover (in order to push it from backwards...).

Any ideas where to start, or the only option is to call the agency?
One of the plastic bits on the end will almost certainly slide out or down, probably held in place with a little plastic tab underneath.

Just stick a flatblade screwdriver down the side between the plastic where the light is and the end piece, twist gently and see if it will move. Don't force it, try both ends and both front and back.

The problem will be if it's brittle with age - I'd suggest taking a photo before, then if it does break I'd go to the landlord and say it was impossible to replace the bulb so they need to replace the fitting.
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  #54  
Old 20.12.2020, 14:13
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Re: Billed 260CHF to change a light bulb!

They just pop off.

Tom
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  #55  
Old 20.12.2020, 14:24
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Re: Billed 260CHF to change a light bulb!

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Any ideas where to start, or the only option is to call the agency?
Ask the regie for instructions how to remove the cover.
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  #56  
Old 20.12.2020, 17:50
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Re: Billed 260CHF to change a light bulb!

Thanks for all constructive advices, but simply no, nothing moves. Any click forward and will break... so am better of asking Regie to check...
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  #57  
Old 20.12.2020, 18:33
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Re: Billed 260CHF to change a light bulb!

I've come across identical looking lights in the past and always, eventually found a way to allow the left or right end piece to slide away from the main part, allowing the tube to be removed.

Persevere, I'm almost certain this is how it will work. As someone already pointed out, there may be a tab of some sort holding it in place, so look at each end closely, use your camera if necessary, to see what looks differenti between the two end.
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  #58  
Old 20.12.2020, 18:50
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Re: Billed 260CHF to change a light bulb!

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reviving this old thread, as I have similar issue in the kitchen.

The neon bulb is gone, and it seems impossible to remove the plastic cover without breaking it. The connectors on sides as well as the top holder seem totally fixed - unmovable. The plastic can just slightly be bended inside but any further move would obviously break it. All seems so strongly glued (or screwed?) to the tiles that there is simply no space even for a screwdriver to place behind the connectors, or the plastic cover (in order to push it from backwards...).

Any ideas where to start, or the only option is to call the agency?
Do you have a concierge for your building?
They might not be based in your block, and cover several buildings, so check in the foyer if there's a contact number on the notice board or a mention in the contract.
Otherwise ring the regie, explaining that you'll willing to do the work yourself but as the light fitting is old you're worried it will break. Emphasise that you're not asking for a technician to be sent, but advice on a problem.
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  #59  
Old 20.12.2020, 19:54
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Re: Billed 260CHF to change a light bulb!

Yes, ask the caretaker what to do. Alternatively, if you have neighbours, especially some who have lived there for years, ask them. They may know the trick.
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  #60  
Old 20.12.2020, 20:28
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Re: Billed 260CHF to change a light bulb!

That tube does look a bit dark, but also the starter could have failed. Replace it at the same time with one having a similar specification. Those plastic end caps are probably under spring tension and will pull apart allowing the tube to, well, drop on the floor unless you have three hands. Sometimes you have to rotate the tube through, say, 90 degrees to extract it.
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