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Old 02.09.2012, 22:02
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Billed 260CHF to change a light bulb!

Hi All,

I seem to have an interesting situation with my letting agent whereby there seems to be confusion over the changing of a light bulb which has ended up with them sending us a bill for 260CHF.

in our bathroom, we have an enclosed light which is attached to the bathroom cabinet which had gone. Given the general rules in CH, i was always told that if the fixture was part of the apartments fixtures, fittings & appliance (i.e. i could not take it with me when i move out) then the agent is responsible. I'm sure they would complain if when i moved out i took the entire bathroom cabinet with me!

I took a look at the unit but couldn't see how the light came apart without forcing (and probably breaking it) so i called the agent and asked whether i need to change it and if so, where should i get the bulbs from. The agent said they would send someone round to take a look

next think i know an electrician had been out and change the bulb and i get a bill for 260 CHF on the door matt

Have i been caught out here or is the agent trying it on? the agent never said that they would send someone and that i would need to pay - as if they did i would have done it myself.

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Old 02.09.2012, 22:19
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Re: Billed 260CHF to change a light bulb!

WTF this is not right totally out of order 260frcs to change a light bulb
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Old 02.09.2012, 22:24
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Re: Billed 260CHF to change a light bulb!

I would ask for itemized billing
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Old 02.09.2012, 22:34
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Re: Billed 260CHF to change a light bulb!

I would have taken my loss and not admit in public that i wasn't capable to change a light bulb
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Old 02.09.2012, 22:37
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Re: Billed 260CHF to change a light bulb!

well, I guess I know the punchline to another classic "how many [---] does it take to change a lightbulb" joke.

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Old 02.09.2012, 22:36
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Re: Billed 260CHF to change a light bulb!

Whoever ordered the electrician is responsible for paying the invoice. No order = no billing. Look at your contract, it's normal that you have to pay Fr.50.00 towards any repairs on fixtures.

It's unclear whether the electrician billed you or the agent.
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Old 02.09.2012, 22:45
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Re: Billed 260CHF to change a light bulb!

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Whoever ordered the electrician is responsible for paying the invoice. No order = no billing. Look at your contract, it's normal that you have to pay Fr.50.00 towards any repairs on fixtures.

It's unclear whether the electrician billed you or the agent.
we certainly didn't order the electrician, the agent did. they billed the agent directly and now Intus is billing us.

My wife is refusing to pay...
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Old 02.09.2012, 22:49
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Re: Billed 260CHF to change a light bulb!

They didn't charge you CHF260 to simply change a simple light bulb.

They charged you CHF260 because he had been trained to know how to take it apart and change it without forcing it.

Unfortunately, you can't on one hand say "I couldn't do it myself" and then say "Thats really expensive I'd have done it for less!" I'm afraid
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Old 02.09.2012, 22:53
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Re: Billed 260CHF to change a light bulb!

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My wife is refusing to pay...

Good.

Major agency urine extraction, that one.
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Old 02.09.2012, 22:23
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Re: Billed 260CHF to change a light bulb!

Yikes! I hope you've not been Switzerlanded!

I'm sure glad I called the Hauswart and not the Agent when my bathroom cabinet light fixture went.

He told me it was down to me to buy and replace it, where to get it and was good enough to show me how to take it out and reinsert again. It was a bit of a process as it involved some calibrating of the switch that controlled the extractor fan upon reinsertion but I did it - eventually. Not being at all handyman minded, I was so glad when it worked and has done since without a problem.
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Old 03.09.2012, 09:44
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Re: Billed 260CHF to change a light bulb!

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I seem to have an interesting situation with my letting agent whereby there seems to be confusion over the changing of a light bulb which has ended up with them sending us a bill for 260CHF.


I'd investigate whether you can claim this back because it's over CHF150-. But otherwise, I would make absolutely clear to the landlord that next time he needs your agreement before incurring any expense on your behalf. Sometimes just the shaming is enough for them to chip in.

Depends, really, on your relationship with your landlord.
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Old 03.09.2012, 09:48
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Re: Billed 260CHF to change a light bulb!

OMG, paid CHF260 for changing a bulb... in a bathroom... ? This much they would have charged me for Xenon light replacement in my Bimmer, if I didn't search for relevant writeup in DIY section, so should you
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Old 03.09.2012, 09:55
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Re: Billed 260CHF to change a light bulb!

- "How many Swiss Franks does it take to change a light bulb?"

- "260 ....... 10 for a new light bulb; and 250 for a slap up dinner for a property letting agent and an electrician".
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Old 03.09.2012, 10:01
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Re: Billed 260CHF to change a light bulb!

Most of the cost will be traveling/labour time for the sparky! You should ask for an itemised bill in any case as it is a rather large bill

All you can do is put it down to experience I'm afraid! Next time ask a neighbour or the Hauswart.

Last edited by swissrob; 03.09.2012 at 10:04. Reason: Monday morning spelling fail!
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Old 03.09.2012, 10:17
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Re: Billed 260CHF to change a light bulb!

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They didn't charge you CHF260 to simply change a simple light bulb.

They charged you CHF260 because he had been trained to know how to take it apart and change it without forcing it.

Unfortunately, you can't on one hand say "I couldn't do it myself" and then say "Thats really expensive I'd have done it for less!" I'm afraid
The problem is that the cabinet where the bulb is seems to need to be taken apart from what I understood to reach the bulb. In this case, it isn't the op's fault if they made it so complicated to the renters to do the job.

On an other note, I think Switzerland is the only country where they charge you for their transport time.
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Old 03.09.2012, 10:29
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Re: Billed 260CHF to change a light bulb!

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On an other note, I think Switzerland is the only country where they charge you for their transport time.
So tradesmen's fuel is free? If it was not charged directly it would be in the bill "hidden" somewhere. With diesel hitting the 2chf mark it's not a cost that can be absorbed.
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Old 03.09.2012, 15:50
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Re: Billed 260CHF to change a light bulb!

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The problem is that the cabinet where the bulb is seems to need to be taken apart from what I understood to reach the bulb. In this case, it isn't the op's fault if they made it so complicated to the renters to do the job.

On an other note, I think Switzerland is the only country where they charge you for their transport time.
Not so,I charge for truck time.Whe should I get punished for get stuck in traffic
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Old 03.09.2012, 16:51
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Re: Billed 260CHF to change a light bulb!

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The problem is that the cabinet where the bulb is seems to need to be taken apart from what I understood to reach the bulb. In this case, it isn't the op's fault if they made it so complicated to the renters to do the job.

On an other note, I think Switzerland is the only country where they charge you for their transport time.
Ther is also such a thing as a electricel code. Ignored in quebec ,hence so manny fire due to electric feck ups http://news.nationalpost.com/2012/07...-long-weekend/

Last edited by cannut; 03.09.2012 at 17:13.
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Old 03.09.2012, 17:05
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Re: Billed 260CHF to change a light bulb!

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On an other note, I think Switzerland is the only country where they charge you for their transport time.

your joking right?? show me a country where the tradesman doesn't charge you for there time.
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Old 21.12.2020, 10:54
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Re: Billed 260CHF to change a light bulb!

No one expects to be Switzerlanded, but it happens to all of us sooner or later.
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