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  #21  
Old 20.10.2019, 15:41
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Re: Dishwasher problems

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No, I don't think so... But in what way could this affect the dishwasher? Although tap and dishwasher sit on the same water supply, they have separate valves. Both are open currently.
In that way:

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...... However, it seems not enough water goes in.......
It happens with my washing machine sometimes, where the extra tap is under the sink as well.
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Old 20.10.2019, 17:41
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Re: Dishwasher problems

Have you tried removing the rotating arms? They can usually be unhooked, sometimes by loosening a screw.

Those arms have many little holes in them, through which water is dispensed as those arms rotate, i.e. that's how the water is sprinkled all over the dishes.

If you can remove them, inspect every single one of those little holes. Sometimes these get clogged with calcium deposits. You can do several things: take a pin and poke it into each little hole individually, which will scrape off and dislodge any caked-up calcium. Then turn the arms upside down and tap them a few times on the counter. That will move such deposits away from the holes. Rinse the arms under running water.

Next, soak each arm in turn into a bucket or basin with water (or in a sturdy plastic bag you've first checked that it doesn't leak) and half-a-cup of cleaning vinegar. Rinse very well. Replace the arms.

I know that the above works.

Another option is to run your machine, empty, with a super-cleaner such as Sun Boost Machine Cleaner (available at leshop, for example). Of course, opinions differ about whether such products are necessary; some have told me they do this once a month, others only when the machine starts to be less-than-perfect or when, as you write, VenusC, they don't want to look foolish in front of the technician. Good luck!
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  #23  
Old 20.10.2019, 17:56
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Re: Dishwasher problems

Yes, did that, took them out, descaled, tested. They rotate freely, the back of the top drawer fits nicely with the water inlet.
Hope to see if anyone else deduces anything else... It's become an obsession now... I don't mind washing things by hand while I stoically try to figure out what the machine is doing... Technician can wait.
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  #24  
Old 20.10.2019, 19:04
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Re: Dishwasher problems

So your next step should be to try what I suggested above, letting a cycle start with the door open, so you will see if water's actually getting in. Pretty sure that if the pump wasn't working you'd hear the difference, but do you hear any water spraying around when it's running, or not?
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  #25  
Old 08.02.2021, 17:25
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Re: Dishwasher problems

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Yes, did that, took them out, descaled, tested. They rotate freely, the back of the top drawer fits nicely with the water inlet.
Hope to see if anyone else deduces anything else... It's become an obsession now... I don't mind washing things by hand while I stoically try to figure out what the machine is doing... Technician can wait.
Hi VenusC, what was the issue in the end, and did you manage to fix it yourself? I'm having a similar issue today. If there's something straightforward I can do I'd like to try before calling someone in.

I get no error message - i hear what sounds like water coming in, the detergent drawer pops, but no sounds of water swishing around. Nothing's been cleaned when the cycle finishes, it feels a bit warm like it's had hot water in it.
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  #26  
Old 08.02.2021, 19:04
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Re: Dishwasher problems

Check that when you close the door, the water inlet lines up properly with the sprayer arm inlet. Check also there's nothing blocking the arms but if there's *no* noise then call someone in, if it's in a rented place. On mine you can trick it to think the door is shut and then see if things are working correctly (and get covered in water).


If you own it, then try the manufacturers trouble shooting guide if you can find it.
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Old 08.02.2021, 19:17
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Re: Dishwasher problems

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Check that when you close the door, the water inlet lines up properly with the sprayer arm inlet. Check also there's nothing blocking the arms but if there's *no* noise then call someone in, if it's in a rented place. On mine you can trick it to think the door is shut and then see if things are working correctly (and get covered in water).


If you own it, then try the manufacturers trouble shooting guide if you can find it.
Thanks, I can't see any obvious issue with things lining up. I also took the spray arms off and cleaned them but that didn't solve it either. I can hear something happening when I first turn it on, but if I open mid cycle, all that happens is a bit of hot water has come into the bottom of the dishwasher. There's no spraying.

VenusC mentioned theirs was a pump problem and they needed to get a technician in the end. Mine might be the same :/
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  #28  
Old 08.02.2021, 20:05
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Re: Dishwasher problems

Most dishwashers can be unplugged underneath the sink. Have a look if this is your case. If so, unplug the dishwasher and let it sit 5 minutes. Even though you do not get an error message there might be a "glitch" in the system. I would try this with the power on to the dishwasher.

Then try a cycle again. Be willing to try this 2 times so at least you eliminate one possible problem (gremlins).

Sometimes it is a problem with the circuit board and not the pump. Only a technician can check for you.
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  #29  
Old 08.02.2021, 20:25
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Re: Dishwasher problems

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Thanks, I can't see any obvious issue with things lining up. I also took the spray arms off and cleaned them but that didn't solve it either. I can hear something happening when I first turn it on, but if I open mid cycle, all that happens is a bit of hot water has come into the bottom of the dishwasher. There's no spraying.

VenusC mentioned theirs was a pump problem and they needed to get a technician in the end. Mine might be the same :/

Mine when it first is switched on runs the drain pump. Then it lets water in, then it pumps the water around and at some stage the detergent door is opened. Sounds to me like a pump problem. Price up a new pump and/or circuit board and see whether it might be better to buy a new dishwasher.
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  #30  
Old 08.02.2021, 20:29
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Re: Dishwasher problems

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Thanks, I can't see any obvious issue with things lining up. I also took the spray arms off and cleaned them but that didn't solve it either. I can hear something happening when I first turn it on, but if I open mid cycle, all that happens is a bit of hot water has come into the bottom of the dishwasher. There's no spraying.

VenusC mentioned theirs was a pump problem and they needed to get a technician in the end. Mine might be the same :/
You should see an F.xx error should it be the pump. I had it too on Milele top model - pump broke after 7-years or so. After long conversation (email) I refused to accept fact that pump used is exact same as in all cheaper model and breaks same time ... Miele offered first Professional model - however they failed to produce what is expected pump-hours that it is fit for - so I declined to buy it - and was offered at the end brand-new top-model with 70% off .. when I requested them to keep replacing pump when it breaks.
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  #31  
Old 11.02.2021, 19:51
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Re: Dishwasher problems

Just an amateur suggestion coming from the personal experience:

Once my dishwasher (some built-in VZUG) was not working properly (tablet not dissolved, dirty dishes, but all the steam and heat were present and the washing cycle caused no errors). The reason I discovered after a couple of test runs was silly and purely mechanical: on both of the trays the auxiliary small stuff holders were installed incorrectly and were blocking the sprayers from rotating. The same happens every time, when some extra large item is blocking the rotation: the water goes not all around the dishwasher, but straight to the bottom.
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  #32  
Old 11.02.2021, 20:38
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Re: Dishwasher problems

To update - my issue was a broken pump. I'm in a rented place, and it's likely they'll replace the whole thing seeing as the repair is expensive! Thanks for the help though everyone.
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