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Old 27.09.2014, 08:26
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Heating Switched off - but its on. Why?

We have an air heat pump. In May the heating engineer switched the heating off. It is still showing on the control panel as being switched off yet this morning the pump that distributes the warm water under the floors is switched on and pumping.

Why would this be? The house is very warm so no heating needed. The outside air temperature is low (6 degrees).
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Old 27.09.2014, 08:31
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Re: Heating Switched off - but its on. Why?

frost protection probably kicks in at 10 degrees. That's what my heating does at that temperature.
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Old 27.09.2014, 08:35
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Re: Heating Switched off - but its on. Why?

There is a specific frost protection setting you can choose but I didn't think it would still come on when the heating was actually off.

I'll ring the engineer to check on Monday ...
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Old 27.09.2014, 08:54
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Re: Heating Switched off - but its on. Why?

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There is a specific frost protection setting you can choose but I didn't think it would still come on when the heating was actually off.

I'll ring the engineer to check on Monday ...
Ours seems to have done the same and OH said to me this morning that it was probably the frost protection thing as the heating is very definitely switched off.
I've only noticed a warm feeling on the floor in the so called 'warm' areas which are not thermostatically controlled ( the bathrooms) but then I've just checked and we have all the individual room thermostats set to off so maybe the system doesn't override those ones.
It was very chilly during the night though and today is the weekly 'heat the water to scalding temperature to confuse the hell out of users' legionnaires protection day so maybe it's just more noticeable today.
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Old 27.09.2014, 09:23
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Re: Heating Switched off - but its on. Why?

Really? Are we meant to monthly heat our hot water?? We don't seem to do that ..another question for the heating engineer on Monday ...
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Old 27.09.2014, 09:49
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Re: Heating Switched off - but its on. Why?

According to the gentleman who installed our new furnace - oil heat, underfloor, with a pump thingy - one cannot ever really turn these systems totally off. There is a factory-set default temperature that automatically switches the heating on and this cannot be changed.

(Cue much arguing about why heating a house to sauna temperatures is unconscientiously wasteful in winter let alone summer, but apparently not wanting to roast year round is an incomprehensible concept.)

Considering that this was an issue we specifically addressed when we made the decision to go with this unit I am mighty miffed, to say the least.

We are bringing in an engineer from the manufacturer to try to resolve this, will post back if we make any headway.
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Old 27.09.2014, 09:52
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Re: Heating Switched off - but its on. Why?

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Really? Are we meant to monthly heat our hot water?? We don't seem to do that ..another question for the heating engineer on Monday ...
One day per week the hot water heats to a much higher temperature in order to prevent legionaire's disease. Ours is always really hot on Saturday mornings.

At least you'll be able to look knowledgeable when asking your engineer about it unlike me who got them in because we thought it wasn't working properly..
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