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Old 27.11.2014, 10:24
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problem with KWC DOMO faucet.

Hi all.

The previous owners have not serviced the kitchen faucet for what looks like a long time. So I decided to service it. Went to KWC in Basel and bought the O-Rings with fat grease included and the water mixer unit.

I am familiar with the components with 1 exception. There is a ring with a thread that holds the mixer unit in place. It wont budge. I have looked in google etc and cannot find information as to wether it is left or right hand thread.

When I apply force to the ring the whole unit starts to turn. Not good for the copper hot and cold water pipes underneath. So I unsrewed the hot and cold water pipes and removed the whole faucet assembly.

I have a big adjustable wrench and as I apply force to the said metal ring it still will not budge. Before I round off the ring rendering it useless I want to know wether I am applying force in the wrong direction.

I have tried lightly tapping the ring with a hammer encased in a towel but no joy. The ring is fine but it is made of soft steel and it is starting to dent.

I think I may try WD40, let it soak in and try again.

Any ideas on the direction of the thread and how to free it up if it is right hand (to loosen)?
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Last edited by Jack of all trades.; 27.11.2014 at 10:27. Reason: more info
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Old 27.11.2014, 10:27
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Re: problem with KWC DOMO faucet.

Ask KWC?
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Old 27.11.2014, 10:30
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Re: problem with KWC DOMO faucet.

Or look for an assembly drawing/instructions on the web.
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Old 27.11.2014, 10:31
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Re: problem with KWC DOMO faucet.

Here is the unit with finger pointing to the metal ring holding the mixer unit in place, the whole unit and the mixer.
Attached Thumbnails
problem-kwc-domo-faucet-b5a5d292-d774-44df-af21-52cb91310e5d.jpg   problem-kwc-domo-faucet-8b2fcef0-1a96-408a-b8b3-25e159eb6b84.jpg   problem-kwc-domo-faucet-fd1a9a35-24a1-4767-bc86-8f82708f0f61.jpg  
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Old 27.11.2014, 10:33
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Re: problem with KWC DOMO faucet.

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Ask KWC?
If I cannot solve the problem I will bring it to KWC. I just like to solve issues myself before I seek professional advice.
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Old 27.11.2014, 10:35
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Re: problem with KWC DOMO faucet.

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Or look for an assembly drawing/instructions on the web.
Yep tried that Tom but the drawings are not that detailed. I think I may have to bring it to KWC. Anyway I will continue to look in Yt and the forums on this topic.
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Old 27.11.2014, 10:35
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Re: problem with KWC DOMO faucet.

Me too, maybe has some thread lock and needs to be heated a bit. .
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Old 27.11.2014, 10:36
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Re: problem with KWC DOMO faucet.

What size is the nut as i can give you a proper spanner i guess.
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Old 27.11.2014, 10:39
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Re: problem with KWC DOMO faucet.

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What size is the nut as i can give you a proper spanner i guess.
Thanks Rob, appreciate your offer.

My late Swiss father-in-law enjoyed working with metal and I have all his toys now!

.
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Old 27.11.2014, 10:43
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Re: problem with KWC DOMO faucet.

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Me too, maybe has some thread lock and needs to be heated a bit. .
Hmm didnt think of heating. Reminds me of when I was trying to insert a piston into an engine years ago.

Good idea.

I might try immersing it in hot water for a while. I dont need any of the O-rings and mixer which are the only plastic/rubber parts so I dont see an issue with that.

OK will try it.
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Old 27.11.2014, 10:47
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Re: problem with KWC DOMO faucet.

Here's the link to the drawing in case it helps.

It's difficult to see what's going on from your photo.
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Old 27.11.2014, 10:53
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Re: problem with KWC DOMO faucet.

Do you need to unscrew and remove the black 'paddle' at the top (which attaches to the tap) lever, before unscrewing?
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Old 27.11.2014, 10:55
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Re: problem with KWC DOMO faucet.

Doesnt this look brilliant!!!
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Old 27.11.2014, 10:56
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Re: problem with KWC DOMO faucet.

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Doesnt this look brilliant!!!
Just get on with the job!
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Old 27.11.2014, 10:59
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Re: problem with KWC DOMO faucet.

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Do you need to unscrew and remove the black 'paddle' at the top (which attaches to the tap) lever, before unscrewing?
Yep. Thats the first step. Here are the parts. The little black rubber plug, the hex threaded bolt that holds the paddle and the cover which comes straight off to allow access to the said metal ring.
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Old 27.11.2014, 11:05
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Re: problem with KWC DOMO faucet.

PM sent with contact info of a friend who works there.

Tom
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Old 27.11.2014, 11:06
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Re: problem with KWC DOMO faucet.

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Here's the link to the drawing in case it helps.

It's difficult to see what's going on from your photo.
OK thanx. I checked out the same link. Unfortunately there is no info on thread type (left or right).

When I remove the unit from the bath I will post more photos if it still will not budge...
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Old 27.11.2014, 11:12
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Re: problem with KWC DOMO faucet.

I think I will give it one more try after removing it from the bath tub. If no joy then Off to KWC Basel.

If that doesnt work then I will pursue St2Lemans contact.

Appreciate all the help.


.
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Old 27.11.2014, 11:21
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Re: problem with KWC DOMO faucet.

No joy so off to KWC.

Here are some, I hope, better close-ups. Unbelievable all the crap that came off this while it was immersed in the bath tub.
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problem-kwc-domo-faucet-327d2893-8abb-43a4-a7dd-631cfbf18094.jpg   problem-kwc-domo-faucet-0e31cc2d-dcc9-4ebc-9ef4-53fe15db5d8e.jpg  
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Old 27.11.2014, 13:55
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Re: problem with KWC DOMO faucet.

Have you tried putting the nut end in a vice and then hitting the actual tap part with a rubber mallet with a few sharp blows?

Make a mark with a felt-tipped pen on both parts to see if a hit makes any movement and try both ways.
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