Hello all

We have purchased a flat more than two years ago. During the hand over some damages were reported by us and they have since not have completed all the outstanding issues.

The last few were promised to be done during the two years guarantee repair and still we have a few issues remaining. Now the company doesnt even answer any e mails I send. When I call they always delay them and never gives us a proper answer.

What would be the best way to approach them? Lawyer or meet someone at a higher position?

Cheers

Hi,

What sort of company is it. Our experience with a reasonably large building outfit was that it took a lot of perseverance. In the end, things were sorted, but not quickly.
It helps if several flats were sold at the same time. One can join forces people in a similar situation.
Is it worth the lawyers fees? A lawyers letterhead may do the trick