Go Back   English Forum Switzerland > Help & tips > Housing in general  
Reply
 
Thread Tools Display Modes
  #1  
Old 03.05.2015, 16:44
Newbie 1st class
 
Join Date: Oct 2009
Location: Geneva
Posts: 25
Groaned at 0 Times in 0 Posts
Thanked 3 Times in 1 Post
johnners has earned some respectjohnners has earned some respect
Challenging a bill from the Regie for a plumber

I`ve been in the same apartment for 15 years and there`s a problem with the column in the building which means every so often maybe every year, 6 months or 2 years our kitchen floods. Its becoming more frequent too for some reason the plumber told me. They will not fix it as it is too expensive. At the beginning of April the early symptoms of the problem appeared again with loud noises from the sink, smells and water slow to drain away. The plumber came and said yes it was the same issue. Fixed it and that should have been the end of it. However, a couple of weeks later the bill for 350chf arrived from the regie saying it was our fault, a blockage before the column. I called the plumber who came who said yes its an error and I should call the regie. I did but they called the plumbers secretary who said it was our fault. I`ve subsequently called both the regie and plumbers who say they will call back but don`t. So my question is does anyone know what I should do? How do I challenge this? Problem is the noises are still there and I`m afraid if I call the regie again they will just send the same plumbers and I will get another bill.
Reply With Quote
  #2  
Old 03.05.2015, 17:14
pilatus1's Avatar
Forum Veteran
 
Join Date: Oct 2012
Location: Milky Way
Posts: 1,756
Groaned at 151 Times in 102 Posts
Thanked 4,722 Times in 1,862 Posts
pilatus1 has a reputation beyond reputepilatus1 has a reputation beyond reputepilatus1 has a reputation beyond reputepilatus1 has a reputation beyond reputepilatus1 has a reputation beyond reputepilatus1 has a reputation beyond repute
Re: Challenging a bill from the Regie for a plumber

I don't know about how to get around the bill - but if the problem seems like it might happen again you could try dissolving the blockage. Drano or equivalent might work, but those are pretty nasty chemicals. You could pour a bunch of hot (boiling) water down, let it sit a few minutes, then plunge with toilet plunger. Force a bunch of baking soda down there, then pour in vinegar. Let it sit and bubble for a while. Then repeat the boiling water and the plunger.

If that doesn't work, you could buy a 'snake' -a long cabled contraption that goes down the drain. You push it in until it reaches the blockage, and then spin a handle, which spins the end of the cable.

I imagine that's what the plumber did. Snake shouldn't run more than chf 50 at the most (but hey, I could be wrong, it's Switzerland)

good luck
Reply With Quote
The following 2 users would like to thank pilatus1 for this useful post:
  #3  
Old 03.05.2015, 18:02
Guest
 
Posts: n/a
Re: Challenging a bill from the Regie for a plumber

Sounds like it is your fault. Once you hear gurgling you need to stick a cleaning product down like this from the Migros.
Drains in showers get gooed up with hair. In the kitchen people sometimes stick things like bread crumbs which congeal with cooking fat.
You'll just have to pay the bill & think about how to prevent it happening again.
Reply With Quote
This user would like to thank for this useful post:
  #4  
Old 03.05.2015, 18:10
Guest
 
Posts: n/a
Re: Challenging a bill from the Regie for a plumber

Join Asloca for advice - they are the only ones that can really help. No-one on an internet Forum can possibly know if the problem is of your own making (lack of maintenance, regular clearing of hair, etc, putting wrong stuff down the sink or toilet, etc, or if it is a structural problem. Plus you need to understand exactly from the plumber what causes the problem and how to avoid it in future, or it will happen again in a few months! What did the plumber actually say is the problem?

One EF member has a neighbour who caused a massive explosion in her building due to putting cat litter down the toilet... causing a blockage and therefore methane build up! The cost of damage was massive and could have caused loss of life!
Reply With Quote
This user would like to thank for this useful post:
  #5  
Old 04.05.2015, 09:04
newtoswitz's Avatar
Forum Legend
 
Join Date: Jan 2010
Location: Rapperswil
Posts: 3,398
Groaned at 57 Times in 53 Posts
Thanked 4,068 Times in 1,855 Posts
newtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond repute
Re: Challenging a bill from the Regie for a plumber

You say the plumber thinks it's a mistake, suggesting it was not in your part of the pipework?

To do anything to challenge it you need something from him to confirm this - maybe it's written on the original bill, you could ask for a copy. If not you could email the company and ask for details about where the blockage was.

To me the price suggests it was further away than your sink or shower trap or immediate pipework - even Switzerland isn't that expensive!
Reply With Quote
  #6  
Old 04.05.2015, 09:45
Guest
 
Posts: n/a
Re: Challenging a bill from the Regie for a plumber

Quote:
View Post
You say the plumber thinks it's a mistake, suggesting it was not in your part of the pipework?

To do anything to challenge it you need something from him to confirm this - maybe it's written on the original bill, you could ask for a copy. If not you could email the company and ask for details about where the blockage was.

To me the price suggests it was further away than your sink or shower trap or immediate pipework - even Switzerland isn't that expensive!

Whilst this would be an ideal solution for the tenant and would result in the regie paying the bill, it is highly unlikeyl the plumber would work for the regie again, and as the regie probably has lots of bit and the tenant not much.....maybe easier said than done.

If it is a reoccurring problem, write to regie and state this and wehern it has happened, the Landlord has a legal obligation to ensure the object renter is fit for purpose and reoccurring drains means it's not fit for purpose.
Reply With Quote
Reply

Tags
plumber, regie




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
"Sitel SA" bill, separate from Cablecom bill. richardm TV/internet/telephone 12 15.05.2014 22:29
House works from the régie ARC_VD Daily life 2 08.02.2014 14:43
Got a bill from the kanton but no permit? Tantawi Permits/visas/government 9 03.02.2014 11:06
Challenging in the Arcade hugh_abu Forum support 0 18.09.2007 15:40


All times are GMT +2. The time now is 17:57.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0