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Old 11.06.2015, 23:27
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Never heard about Kast AG?

Hello,

I got many offers for the final cleaning of my apartment, however Kast AG was by far more competitive than the others... BUT they did not want to visit my flat! They told me it would be too expensive and that they clean like 200 apartments a month, so they have no time
They guarantee successful handover... I am tempted to go for them! My flat is in very good shape, I do not see what big problem could arise at the handover - but on the other side, I am obviously suspicious. I found 1 review on line (very positive), now I wonder if any "englishforumer" ever dealt with them

Any experience?

Advice?

Would you go for them? They are 25-30% cheaper than competitors. Thanks for any input
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Old 11.06.2015, 23:54
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Re: Never heard about Kast AG?

We used them for our last apartment about 5 months ago (from their luzern branch). They also didn't visit the apartment, just quoted online. We also got another 10% off which was nice!

No problems at all - the contract had the handover guarantee, and they attended the handover with our very picky landlord...a few minor bits of remedial cleaning that they did immediately and all was good.

Would recommend - especially as are so much cheaper than anyone else
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Old 12.06.2015, 07:49
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Re: Never heard about Kast AG?

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We used them for our last apartment about 5 months ago (from their luzern branch). They also didn't visit the apartment, just quoted online. We also got another 10% off which was nice!

No problems at all - the contract had the handover guarantee, and they attended the handover with our very picky landlord...a few minor bits of remedial cleaning that they did immediately and all was good.

Would recommend - especially as are so much cheaper than anyone else
Hey, thanks for the info, sounds promising!
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Old 12.06.2015, 09:20
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Re: Never heard about Kast AG?

They subcontract the work to individuals as far as I can see, and we had a disaster

- they were supposed to clean Wednesday and Thursday before the Monday handover (we'd already moved out)

- checked on Friday and hardly anything was done, cleaning stuff everywhere, complained

- checked on Saturday, nothing seemed to have changed, complained

- went on Sunday afternoon to remove light fittings, they were still working!

- on Monday morning at handover, they were still cleaning - and had the cheek to blame me for removing the light fittings so they couldn't see on Sunday evening

- they damaged the parkett floor by leaving wet cleaning stuff in a pile, and then tried to fix it with wire wool

I wouldn't trust them to wipe their own a**e properly.
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Old 12.06.2015, 14:06
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Re: Never heard about Kast AG?

Ah, thats a bit rubbish! How long ago did you use them?

I'm sure the guy who did our place arrived in a Kast liveried van...

There's also www.top-quotes.ch - a sort of price comparison website for house handover cleaning (could only be CH for a website like that!)
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Old 12.06.2015, 14:17
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Re: Never heard about Kast AG?

Three months ago.

Definitely no livery and badly organised, maybe they have real employees and sub-contractors and we were unlucky - but you don't need the worry at such a busy time.
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Old 13.06.2015, 00:57
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Re: Never heard about Kast AG?

Thanks to both! But now I think I need a third opinion... I would like to choose moving + cleaning company this week end...
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