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Old 12.04.2016, 10:28
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Nebenkosten + TV /Radio fee

Hello Guys,


Some help would be deeply appreciated:

I moved Apartments as my landlord was horrible. All families in the building (4) are moving out.

I pay - included in the rent - every month a Nebenkosten of CHF 260.00.

1) So what is this Rechnung of Nebenkostenabrechnung that he wants to send us?

No Elevator, barely no lights in the common areas, new building with everything being low energy consumption.


2) Why do we have in our contract CHF 25.00 per month for TV and Radio when I pay myself every 2 months or so Billag?


Does he needs to refund this or billag needs to?

I know, we just notice this TV / Radio included bill now. My mistake!!!


Thank you
Gia
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Old 12.04.2016, 10:48
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Re: Nebenkosten + TV /Radio fee

The fee for TV is for the cable TV connection. Or sat-dish and transciver. In worst case it was for a simpel antenna on the roof. In the very worst case it was for nothing at all.

The Nebenkosten, includes warm water and heating. You have to pay Nebenkosten by actual usage and consumbtion. Means he has first to determine how much oil, elctricity etc. was used.

Be a pain in his ass. Once you get the final bill check it thorougly. Once done chek it with a looking glass. Then check it with the microspe. Then go to your landlord and request ALL and every single bill which was used to calculate the Nebenkosten. Then double and cross check everything again.
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Old 12.04.2016, 10:52
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Re: Nebenkosten + TV /Radio fee

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The fee for TV is for the cable TV connection. Or sat-dish and transciver. In worst case it was for a simpel antenna on the roof. In the very worst case it was for nothing at all.

The Nebenkosten, includes warm water and heating. You have to pay Nebenkosten by actual usage and consumbtion. Means he has first to determine how much oil, elctricity etc. was used.

Be a pain in his ass. Once you get the final bill check it thorougly. Once done chek it with a looking glass. Then check it with the microspe. Then go to your landlord and request ALL and every single bill which was used to calculate the Nebenkosten. Then double and cross check everything again.


Thank you!
I will certainly become his worst nightmare!


But why should I pay this bill from TV / Radio? I already pay billag and Swisscom full.


Most importantly, can he hold my Depot and deduct this Crazy bill from it?
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Old 12.04.2016, 11:02
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Re: Nebenkosten + TV /Radio fee

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I pay - included in the rent - every month a Nebenkosten of CHF 260.00.
Most likely you pay a "Nebenkostenvorauszahlung" - which is only an advance ("akonto") on the final bill for the additional (variable) costs related to your rent.

That final bill is called "Nebenkostenabrechnung" - and it is totally and absolutely mandatory for a landlord to present to the renting party.

Case in point: I typically get back about 50% of my advance simply because I don't consume a whole lot (of heating, warm water, cold water) and because our administration seems to be reasonably frugal for the rest of the expenses (such as gardening, cleaning of communal areas, and other items that are allowed to be put onto the "Nebenkosten" bill.

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Why do we have in our contract CHF 25.00 per month for TV and Radio
Most likely you agreed to take on a subscription to UPC cablecom when you started renting. That delivered access to limited TV, radio, and Internet services.

Billag is the institution which handles the processing of fees due for _consumption_ of the free TV and radio services. (http://www.billag.ch/)

Last edited by daffy99; 12.04.2016 at 11:13.
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Old 12.04.2016, 11:09
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Re: Nebenkosten + TV /Radio fee

[QUOTE=daffy99;2571889]Most likely you pay a "Nebenkostenvorauszahlung" - which is only an advance ("akonto") on the final bill for the additional (variable) costs related to your rent.

That final bill is called "Nebenkostenabrechnung" - and it is totally and absolutely mandatory for a landlord to present to the renting party.

Case in point: I typically get back about 50% of my advance simply because I don't consume a whole lot (of heating, warm water, cold water) and because our administration seems to be reasonably frugal for the rest of the expenses (such as gardening, cleaning of communal areas, and other items that are allowed to be put onto the "Nebenkosten" bill.

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Why do we have in our contract CHF 25.00 per month for TV and Radio

Most likely you agreed to take on a subscription to UPC cablecom when you started renting. That delivered access to limited TV, radio, and Internet services.

Billag is the institution which handles the processing of fees due for _consumption_ of the free TV and radio services. (http://www.billag.ch/)


Thank you again.
No, I never agreed to a UPC Cable com subscription.
Can I Claim this Money back with him?


He already made me pay for the instalation of Swisscom in the entire building when I aarrived as I was the only one there at the time and he sent the technitian and gave my Name. So I had to pay this bill or I would get a Betreibung.
I tell you, whatever I have the right to get back, I will fight for it.
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Old 12.04.2016, 11:12
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Re: Nebenkosten + TV /Radio fee

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I will certainly become his worst nightmare!
Then he will become your worst nightmare on moving out. Why can't you have a conversation at a professional level?


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But why should I pay this bill from TV / Radio? I already pay billag and Swisscom full.
When you started the lease, you yourself decided
a) to keep the UPC cablecom subscription; you could have had the cablecom outlet sealed, and the cablecom service charge would have been removed
b) to order _additionally_ from Swisscom (which, in my opinion is indeed the better product offering)

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Most importantly, can he hold my Depot and deduct this Crazy bill from it?
Yes.

And, for it's worth, the "Depot" is only a deposit. Any _final_ dues on moving out may actually be higher than the amount deposited.

Say, you deposited CHF 4500, then it is well possible that your landlord will ask for
- CHF 3000 for outstanding rental payment (because you were acting up)
- CHF 10000 for damages to the rental property caused by you
- CHF 1500 for unpaid additional cost ("Nebenkostenabrechnung")
(just inventing some numbers out of thin air).

Of that CHF 14500 (assume all of it is undisputed), CHF 4500 would come out of your Depot and the remaining CHF 10000 would still have to be paid. If you do not pay up, a Betreibung may be issued. And if that Betreibung shows up on your Betreibungsregisterauszug, the next landlord you are trying to contract with will be totally pleased to take you on.

So please first understand the issues at hand (and it is very clear that you are not understanding the contract you signed) and secondly act professionally.
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Old 12.04.2016, 11:15
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Re: Nebenkosten + TV /Radio fee

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Then he will become your worst nightmare on moving out. Why can't you have a conversation at a professional level?
He allready is: http://www.englishforum.ch/housing-g...ot-return.html
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Old 12.04.2016, 11:22
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Re: Nebenkosten + TV /Radio fee

OK, so to be clear.


- Rental contract is already terminated as recommended by the Schlichtungbehörde.
I have always paid my rent on time, 10 days in advance actually every single month, so he cannot complain.


- No damages have been found other than the ones of the alarmsystem.
Protocol already signed and withness is Mieterverband man, so we cannot Dispute there anymore.


- I am the most nice renter he has, he just does not listen to anyone. Period. I am trying my best. Believe me.


- Cable com was sealed and swisscom installed from day 1.
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Old 12.04.2016, 11:30
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Re: Nebenkosten + TV /Radio fee

And just to give you an idea of a Person he is:


He was ordered by the Court to pay all families back CHF 1500.00. SOFORT.
This was awarded to 4 families for mietereducion and damages. This was in court, documented and signed.


He told us all last week that the judge is a Piece of crap and that he will pay no one. Never. He even told us: Good luck with that.


So, please understand the type of Person we are dealing with.


I am very professional and tolerant with every single Person I deal with.
I made one mistake on mistake perhaps on the TV / Radio Thing.
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Old 12.04.2016, 11:35
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Re: Nebenkosten + TV /Radio fee

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He already made me pay for the instalation of Swisscom in the entire building when I aarrived
Interesting - often landlords will simply cover that cost and sometimes Swisscom will. Most likely he was arguing "but you do have UPC cablecom service already", so he made you pay (after you, most likely, did not come to an agreement with your landlord _before_ ordering Swisscom products)

It would seem as if (already) "back then", you were acting without being aware of the consequences - and than (already) "back then" you were doing your best to put off your landlord and enter into fighting mode.

It is well possible that you simply did not understand neither any of the details of your rental agreement, nor some of the implications that this would entail. It would be really helpful for your own benefit if you could change that.
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Old 12.04.2016, 11:40
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Re: Nebenkosten + TV /Radio fee

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He was ordered by the Court
I am out of this conversation now, I am afraid.

As you went to court already, you most likely are aware of lawyers and the Mieterverband. My best advice now is to take your complex situation to these parties, give them the _full_ picture upfront, then have that complex situation resolved there.
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Old 12.04.2016, 11:52
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Re: Nebenkosten + TV /Radio fee

25 per month sounds more like the Swisscom "line rental" charge rather than the UPC Cablecom one. When Swisscom or UPC say e.g. 50 per month for TV/internet it's usually that PLUS the line rental. In any case, the landlord can charge you for the "publicly available TV" if e.g there's an antenna on the roof. As mentioned already, generally, unless your contract says "pauschal" the nebenkosten per month are an up front charge and this needs to be reconciled with actual costs. There are things the landlord can charge you for and things they can't. There's a list somewhere like at the mietverband.
There you'll also find examples of rebates allowed for services not provided, e.g. if the lift doesn't work for a certain time.
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Old 12.04.2016, 11:52
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Re: Nebenkosten + TV /Radio fee

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I am out of this conversation now, I am afraid.

As you went to court already, you most likely are aware of lawyers and the Mieterverband. My best advice now is to take your complex situation to these parties, give them the _full_ picture upfront, then have that complex situation resolved there.


To avoid new assumptions ... because they do not add to the table and simply give the wrong perspective:
- I know what I signed for. Only one thing I was not attentive of was the TV / Radio. And I had some doubts about Nebenkosten. The reason why I asked for help.
- From the beggining - documented per emails and letters, I told him there was a condition of Swisscom being installed by him. Or I could not sign the contract.
He agreed, in writting, and then after when I got the bill on my name, he told me he has changed his mind.
I have been putting off with a lot and still up today am being very nice to him, very educated.
He is the one that lies all the time not only for me but for all of his tenants.
I decided to go alone on the Schlichtungbehörde, as you don't Need a lawyer there but the other tenants had some very nesty ones, so their relationship is even worst with him now.
But contrary to the other tenants I am still trying to resolve things amicably and respectfully.
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Old 12.04.2016, 11:57
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Re: Nebenkosten + TV /Radio fee

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25 per month sounds more like the Swisscom "line rental" charge rather than the UPC Cablecom one. When Swisscom or UPC say e.g. 50 per month for TV/internet it's usually that PLUS the line rental. In any case, the landlord can charge you for the "publicly available TV" if e.g there's an antenna on the roof. As mentioned already, generally, unless your contract says "pauschal" the nebenkosten per month are an up front charge and this needs to be reconciled with actual costs. There are things the landlord can charge you for and things they can't. There's a list somewhere like at the mietverband.
There you'll also find examples of rebates allowed for services not provided, e.g. if the lift doesn't work for a certain time.

Thank you, I will let it go of this costs them. I just want peace of mind.
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Old 17.08.2016, 17:04
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Re: Nebenkosten + TV /Radio fee

Hi,

I just moved into a new apartment in wallisellen after coming to switzerland in June.

I do have this TV&Radio cost included in the Nebenkosten. I think every household in Zurich has a basic TV connection by default by one of the providers. In my case I heard it is glattwerks. When I checked with the Rental agency, they advised me to terminate the connection working directly with them.

Here I have 2 options:

1. go for additional connection (internet + full TV pack) with glattwerks or
2. Disconnect the connection from them and go for other service provider.

I already got a sunrise internet connection, so I am going to disconnect my connection with Glattwerks.

Anybody have other experiences here ?
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