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Old 17.07.2016, 12:07
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additional costs after moving out

We moved out from our old place, where we had a washer-dryer combo in the apartment. The Agency insists that there is a small service (120CHF) needed for the machines on *our costs*, even if they were cleaned, are in perfect working order and the devices are still under manufacturer's guarantee.

Also they told me I need to pay the replacement of the active carbon filter in the vapor extractor (60CHF). These are not massive costs, but I consider these a cost for the owners.

Am I (not) right?
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Old 17.07.2016, 12:14
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Re: additional costs after moving out

No, in short, unless the appliance is more than 10 years old.

Its perfectly normal for you to pay to have things like, steamers, washing machines, tumble dryers etc serviced and the certificate presented at handover.

It's nothing to do with cleanliness and more for calc' build up, and to make sure the machine is in good working order. Failing to treat washing machines etc to reduce calc' build up is your responsibility, and damage due to calc is not normally covered by warranty. If you check your dossier there will probably be 1 when you moved in, unless the appliance was new. If you have a fireplace you will need to have the chimney cleaned to.
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Last edited by Papa Goose; 17.07.2016 at 19:04.
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Old 17.07.2016, 19:52
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Re: additional costs after moving out

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No, in short, unless the appliance is more than 10 years old.

Its perfectly normal for you to pay to have things like, steamers, washing machines, tumble dryers etc serviced and the certificate presented at handover.

It's nothing to do with cleanliness and more for calc' build up, and to make sure the machine is in good working order. Failing to treat washing machines etc to reduce calc' build up is your responsibility, and damage due to calc is not normally covered by warranty. If you check your dossier there will probably be 1 when you moved in, unless the appliance was new. If you have a fireplace you will need to have the chimney cleaned to.
it was new when we moved in as first tenants.
the agency tells me that this is standard procedure if changing tenants.
now I only don't want to accept this as there was nothing like this in our contract when moved in.
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Old 17.07.2016, 19:58
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Re: additional costs after moving out

I'd be surprised if its not as it's pretty std. Really not worth getting pissy over, especially if you haven't had your deposit back yet.
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Old 17.07.2016, 21:11
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Re: additional costs after moving out

Yes, deposit is a big problem for all people renting the flat when they want to move... They can pick if they want thinking that you wouldn't go to the court for this amount . Officially all these small issues must be written in contract, but in real life they can show some "specialised document in regard of the machine" or nothing at all.
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Old 17.07.2016, 23:42
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Re: additional costs after moving out

sooo I checked my contract. Kleine Unterhalt is part of the contract (but the text does not mention service cleaning of the Washer-Dryer?), but apart from that no word on the washing machine. In the move out chapter it is only requested that the flat is cleaned in a professional manner (which was done and accepted).
I guess I'll have to call my legal insurance or the Mieterverband tomorrow.
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Old 18.07.2016, 18:13
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Re: additional costs after moving out

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Yes, deposit is a big problem for all people renting the flat when they want to move... They can pick if they want thinking that you wouldn't go to the court for this amount . Officially all these small issues must be written in contract, but in real life they can show some "specialised document in regard of the machine" or nothing at all.
No, they must not.

More info here in German.
https://www.google.ch/search?q=k+tip...IO2P8Qe8_YyADA
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Old 18.07.2016, 09:09
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Re: additional costs after moving out

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No, in short, unless the appliance is more than 10 years old.

Its perfectly normal for you to pay to have things like, steamers, washing machines, tumble dryers etc serviced and the certificate presented at handover.

It's nothing to do with cleanliness and more for calc' build up, and to make sure the machine is in good working order. Failing to treat washing machines etc to reduce calc' build up is your responsibility, and damage due to calc is not normally covered by warranty. If you check your dossier there will probably be 1 when you moved in, unless the appliance was new. If you have a fireplace you will need to have the chimney cleaned to.

We are moving out in October and need to provide the above mentioned certificates - do you know where we get these done?
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Old 18.07.2016, 18:10
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Re: additional costs after moving out

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We are moving out in October and need to provide the above mentioned certificates - do you know where we get these done?
http://www.service7000.ch/#!page=ser...=56f1d0ec011ec worked for me, alternatively by manufacturer

https://www.google.ch/?gws_rd=ssl#q=...er+z%C3%BCrich
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Old 18.07.2016, 17:45
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Re: additional costs after moving out

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No, in short, unless the appliance is more than 10 years old.

Its perfectly normal for you to pay to have things like, steamers, washing machines, tumble dryers etc serviced and the certificate presented at handover.

It's nothing to do with cleanliness and more for calc' build up, and to make sure the machine is in good working order. Failing to treat washing machines etc to reduce calc' build up is your responsibility, and damage due to calc is not normally covered by warranty. If you check your dossier there will probably be 1 when you moved in, unless the appliance was new. If you have a fireplace you will need to have the chimney cleaned to.
Beobachter has a different opinion
http://www.beobachter.ch/wohnen/umzu...machen-lassen/
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Old 18.07.2016, 18:48
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Re: additional costs after moving out

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I also asked the Mieterverband today over the phone. They say if it's a service technician that is needed, then it's definitely not Kleiner Unterhalt (small maintenance), which is by definition something that a tenant should be able to perform.

They also said it's a gray zone and the fighting with the agency might not be worth that 200 francs. I'll send the agency this link nevertheless, and see what they have to say.
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